I called Chris to come out for something and was fully expecting to pay $425. After he arrived, took a real quick look around and we chatted more, he basically told me that I didn't need to have done what I thought I needed done. He saved me $425, gave me a recommendation for something else I should do instead, and referred me to another plumber since the thing he recommended isn't actually something his company handles. He is a reasonable and fair guy. For that reason, I wouldn't hesitate to call Chris again if I'm ever in need. read more

I've used Chris' service over the years to keep the drain pipes clear at my home-office and am 100% satisfied with his work. He responds quickly when called and has never failed to fix the problem. He's knowledgeable, efficient, reliable, and honest. Each time, he explains what he's done and advises me on how to minimize the problem going forward. He provides excellent service at a fair price and is a genuinely good guy who seems to enjoy helping his clients. Susan D. read more

He fixed the clogged kitchen sink under 5 mins and charged us 600 dollars.!!!! Never use him again. Rip us off.

He did a good job cleaning my Kitchen drain. It took him about 1hr to do the job. However, he charged me $425.00 for it. I thought that was WAY TO MUCH. I won't be using them again in the future. Yes, I should have gotten an estimate BEFORE I agreed to use him. read more

Texted Chris at 10:30 at night to ask for his help with a clogged kitchen sink. He responded right away and was at the house by 7:45 am the next morning. Problem solved by 8:30. Prompt, courteous and efficient. Would highly recommend. read more

My basement sink was burping up grainy charcoal-type stuff. My plumber recommended I call Mercer Drain. Chris was here the very next day, diagnosed the problem, and fixed it. He is friendly, professional, and confidence-inspiring. read more

Chris was super professional and straight forward about what was blocking my drain. His equipment is first rate and did the job!

Have used them 4 times now, for bathroom repairs, sump pump replacement and outside drain cleaning. Prompt, courteous, skillful, quotes prices up front and sticks to them. Does not jack up parts price. What you want in a craftsman - knowledgeable, friendly, doesn't rip you off, and you can tell he enjoys his work and cares about the quality. After having someone from a large plumbing service screw up a job and just not care, throwing tools around, I called Mercer Drain and it was fixed right. Four checks written, and never once did I wonder whether I got my money's worth. Good job. read more

Chris is a man of integrity for sure. I was called chris yesterday mentioning that there was septic leaking into my basket. Instead of rushing over to price gouge me, he recommended that I call the township instead. I also had a leaking utility sink in basement so I hired Chris to repair. The next morning both Chris and the township were over to make full repairs. He comes highly recommended and I will be using him for all plumbing concerns moving forward. read more

Chris, from Mercer Drain Cleaning, was a phenomenal plumber. I was impressed with his level of honesty and willingness to help me out. I struggled for a few days to find a plumber to fix a tenant occupied home in NJ. I needed a new faucet and shut off valve installed. I didn't want to spend a lot of money so I shopped around. I initially called Roto Rooter and they came in with a quote of $500 (which I thought was too much). I then called Gold Medal Plumbing hoping they would be cheaper but they came in with a ridiculous price of $1,270 (stay away from these guys)! I saw a good review on Mercer Drain Cleaning and decided to give them a try. I spoke to Chris on the phone and he was extremely genuine. I explained the issue and he told me it would cost $256. He was pretty booked but managed to move some things around in order to schedule me in. Chris came to the house as scheduled and fixed the issue to our satisfaction. For the first time, in a long time, I didn't feel like I was getting ripped off. I felt like I got a fair price for the work performed. I am so happy I found Chris. I will definitely be calling him for future plumbing issues. read more

He did a good job cleaning my kitchen sink drain. Took him about 1/2 hour to do the job. He charged me $214.00 for a normal clog, I thought that was kind of high. I called a different local plumber afterwards and was told it would cost me about $120-$150. Yes, I should have gotten an estimate before I agreed to use him, my mistake. read more

If your not sure who to call, do not hesitate to call Chris and his assistant. Professional... on time (actually 15 minutes early), courteous, knowledgeable (explained process and why), fixed the problem... It's nice to know we have someone we can call that is reliable. Fair priced. read more

I had a main sewer clog and Mercer Drain came right out and cleared it and put a camera in to see why it was clogging. I would definitely use him again myself and even recommend him for sure!! read more

Chris is an extremely ethical man. I called when my garbage disposal had stopped working. A couple of other places I called immediately recommended a $300+ replacement. But Chris walked me through all sorts of steps on how to repair it myself. He went so far as saying, I am 99% sure that I'm going to be in your house for 30 seconds. This is a really easy fix. After we hung up, he text messaged me pictures of the tool I needed and the exact procedures. I followed his directions, went to Lowe's, got the tools I needed, and voila!...fixed it myself. Chris just saved me $200! I will definitely keep him in mind for my more serious plumbing issues. read more

Chris from Mercer Drain came out on a Sunday! That alone would get him at least four stars. In addition, he was courteous, professional, explained things carefully, and solved the problem. read more

The owner was terrific. I had a plumbing emergency on Saturday and he was able to fix the problem the next day. He gave great advice for preventative maintenance. I would definitely recommend him. read more

Fast, clean, efficient and not trying to rob you blind. Chris is how service providers ought to be. Plain and simple. read more

Chris provided excellent service!!!! He came out the next day to fix a clog in my tub, he was early which was great, fast service, great pricing, knowledgeable and very friendly. I HIGHLY recommend Mercer Drain Cleaning for your plumbing needs. read more

I called on a weekend with a clogged drain. Mercer charged me more than $700 for about 20 minutes worth of work. He never mentioned that his rates would be insane on the weekends. I would have waited until Monday. My toilet was loose as well, so I asked him to use a new bracket I had lying around when he put the toilet back on. In the end he handed me the bracket and the bill, and said "call a plumber to put the bracket on." What a guy...he couldn't spend the extra five minutes to use the new bracket. Had he told me he was refusing to put the bracket on Id have told him to leave the toilet off so I could use it. Avoid this company like the plague. read more

I highly recommend this plumber. Called him about a clogged toilet in a powder room. Chris arrived an hour later. He quickly diagnosed the problem as being in the basement sewer pipe. He went to work quickly and efficiently and an hour later the problem was solved. While he was here he also unclogged a bathroom drain. Total bill - $245, which seemed quite fair. Stay away from those guys with double page adds in the yellow pages. The adds cost thousands and that adds to your bill. Chris is a local plumber with his own small business and he clearly knows what he is doing. He took the time to show me exactly where the problem was and what to do if it happened again. I will definitely call him next time I have a plumbing issue. Art H. read more

Chris is excellent! Super fast, efficient and polite. Recommended for all plumbing needs.

Excellent service. I would highly recommend Chris at Mercer Drain. He arrived just when he said he would. He fixed the problem quickly and left everything as he found it. Price was very reasonable. read more

Chris came through and solved my leak problem quickly and neatly! I can't recommend him highly enough!