I've been coming to Debbie for lashes consistently for over a year and I can't see myself stopping…read moreany time soon. She is honestly the best thing that ever happened to me after I moved to Waltham and had to leave my lash aesthetician behind me. It's so hard to find someone you trust and she was like finding a diamond in the rough. She is so knowledgeable and makes me feel super comfortable every time I am there. Furthermore, she makes me feel beautiful! I have yet to walk into the salon without hearing, "Hi beautiful!" Her energy is contagious and puts me in a good mood no matter how long my own work day was. Beyond Debbie herself, the booking system at Reflections is so easy to navigate and, while not being particularly anti-social, I do appreciate the ability to do it online versus calling each time I need an appointment. I can't recommend Debbie enough!

I had been getting the hydrafacial at my dermatology office but I saw it was offered here for a…read moremuch lower price, and I have been coming here ever since... my skin looks soooo much better and less aged/mature. I no longer need filler in my nasolabial folds lol...and Stephanie is so sweet, I love coming here and chatting with her while she makes my skin look absolutely amazing ! 10/10 would recommend!

Wow! I couldn't wait to get home so I could RAVE about my absolutely amazing massage experience…read moretoday at The Spa on Main. JP was so good! His touch was everything I've been looking for in a massage. He was able to really go deep where I needed him to and lighter on more tender areas. I feel like he was very intuitive and just knew what needed to be done. JP was very professional and checked in during the massage on the pressure. I felt like he really listened to me about which spots I needed more work on and he got them to release. I really treated myself and had a super relaxing and hydrating facial as well. I really like the private locker/ changing area so you don't have to get dressed and undressed between multiple services. I'm so happy and I feel so amazing!

Had my first facial today with massage today with Dawn. It was AMAZING! By far the best facial…read moreI've ever had.

Oh wow! What a groupon can do! Being in the sun is taking a toll on my aging raisin skin, so I…read moreused my groupon to blast off the lizard layer before the last vestiges of rays are gone for the winter... WHAT A TREAT! Ali is just wonderful, and the body scrub is a truly hedonistic experience... peanuts on a groupon! Professional service in a humble and unpretentious setting that is very tastefully done, chock full of the latest technology. CANT WAIT TO GO BACK FOR A BODY WRAP!!! Now that my skin is as soft as a baby bottom, Im going to grab a glass of bubbly in float in the pool pretending to be an affluent diva - I certainly feel that way after being scrubbed, steamed and lathered in delicious moisturizer!

Awful awful! I made 2 appointments and when I showed up I was looked at like a I had 5 heads. No…read moreone is there to greet you except the rude people in the nail part of the salon. I was scheduled one day and when she told me "no you don't have an appointment" I saw her look through her appointment book and in the time slot where I was supposed to be was whited-out. Just overall rude and unprofessional. The salon looked tacky and I did not get a good vibe at all.

Wonderful experience from the moment you walk in the door! Delightful, soothing music in a…read morebeautifully decorated space. I was given a gift certificate for a birthday gift. I booked a facial treatment with Kayla. She was a great balance of skill, soothing techniques and ninja like quietness. I'd strongly recommend you take some time and book an appointment. Trust me, it's so worth it!!

I had a day off, took off my mask, and looked in the mirror at the acne I had acquired from wearing…read morea mask! My chin was a war zone, and it was so depressing. Mint Rose Day Spa lists their hours as opening at 10am, but I figured I'd call at around 9 45 to see if anyone was in the spa and if there were any last minute openings. I was lucky enough to land an appointment with the spa owner. I had a wonderful and effective facial- the environment was down to earth and friendly. The spa was clean, professional, and far from pretentious. I'll definitely return!

My daughter had her prom makeup done this past Saturday and as usual Mandy did an outstanding job…read more Aside from her expertise in makeup, she is very friendly and crates a relaxed atmosphere. It's easy to love her services.

I had a lash tint and lift a few days ago with Taylor. She did a beautiful job! She took extra care…read morebecause I have sensitive eyes. She's a great addition to the Richard Francis staff! She has an inner light that shines bright and I look forward to getting more services with her in the future!

Wonderful 2 hour deep tissue massage. Perfect pressure, release knots, felt refreshed and relaxed…read moreafter! So happy to have found this place! Look forward to going back!

Pook gives a killer massage, like DEEP... You gon feel sore tomorrow fam... But in a good way…read more Sounds good, don't it? Your body will thank you.

I hadn't had my nails done in 6 years. Minh was fabulous. She was patient with me having to…read morereschedule, took her time with my horrible nails, and was friendly & professional. I made an appointment to see her again for another gel manicure. Everyone who was working there seemed upbeat and happy, making it a comfortable experience for a nail rookie like myself. I can't wait to go back!

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon