One of the only people who actually teaches you about your skin and how to care for it! She takes…read morepride in her work, and doesn't pressure you into anything like other spa's or centers. Renata truly is amazing in her craft!

Wow..1st time ever here recommend through a friend. Such a relaxing place. You walk in it's set up…read moreto look calm and relaxing not like you're at someone's office. The masseuse who is also the owner I learned was very good. I am a ticklish person and could not get myself to relax but she was able to keep me calm and do the best work she could with me moving around. It was truly a full 1 hour appointment and it was worth ever penny. I will surely be going back sooner then later. Think I found my new place!!

Amy of The Littlest Spa is one of the greats. This is a 1 on 1 experience. Not some big corporate…read morespa. Her services are amazing and she builds a great repoire with her clients. She is always concerned with everyone's safety. I'll be with Amy until she retires!

First time customer. Had a seasonal facial and brow wax yesterday. The spa was clean, quaint and…read morepleasant when I walked in. Amy greeted me warmly and described what my treatments would be like. My facial was thorough yet gentle. My skin looks noticeably brighter and better. My brow wax was also done thoroughly and gently. Although my natural brow shape is pretty decent, I do need maintenance and the waxing usually really irritates my skin but Amy's method was much easier to tolerate than my previous experiences. Prices reasonable and I got to support a small local business. Win win. I'll Be back..

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

I have been going to this location for a few years now and did not realize I have not reviewed them…read moreyet! I LOVE this spa! The locker room space is well kept and well thought out. The quiet meditative space before your treatment is so zen and has comfy chairs and neck warmers at the ready while you wait. The spa spaces have great lighting and are warm and cozy. I also love that the out front staff never push services on you. I love it so much that I got all my family gift cards for Christmas.

Excellent facility and professional staff. Scheduling can be challenging so plan ahead to schedule…read morea service. I've had several of the therapists and they are all very good

I got a Swedish massage from Tracy and it was wonderful. The right amount of pressure and time…read morespent on areas I wanted to focus on.

I am a regular customer of this salon, and until today, I have always tried to support it by…read moreleaving tips, even on occasions when I was not completely satisfied with the quality of the massage. Today, I did a 90-minute massage and left a 10% tip. Afterward, the receptionist directly told me that I should leave more because 10% was not enough. I calmly explained that the amount of the tip was my personal choice and that, as a regular customer, I have always left whatever amount I felt was appropriate. Unfortunately, instead of receiving professional treatment, I was met with obvious displeasure and an unpleasant reaction from the receptionist. I believe that customers have the right to decide for themselves how much to leave as a tip, especially when the service has already been paid for. A tip should be a token of appreciation for good service, not an amount imposed on the customer or something that makes them feel uncomfortable. It is very disappointing to be treated this way after many visits and years of loyalty to the salon. I hope management will take this situation seriously and remind the staff of the importance of treating customers with respect and professionalism.

Wow! I couldn't wait to get home so I could RAVE about my absolutely amazing massage experience…read moretoday at The Spa on Main. JP was so good! His touch was everything I've been looking for in a massage. He was able to really go deep where I needed him to and lighter on more tender areas. I feel like he was very intuitive and just knew what needed to be done. JP was very professional and checked in during the massage on the pressure. I felt like he really listened to me about which spots I needed more work on and he got them to release. I really treated myself and had a super relaxing and hydrating facial as well. I really like the private locker/ changing area so you don't have to get dressed and undressed between multiple services. I'm so happy and I feel so amazing!

Had my first facial today with massage today with Dawn. It was AMAZING! By far the best facial…read moreI've ever had.

I have been seeing Paris monthly since before Pandemic. Paris has helped me thru a very bad back…read moreissue, and I credit her and her knowledge and talent, for my progress. I also have learned so much about being vegan, different herbs and their usages in daily life. Besides everything above, Paris is funny, and a good person and extremely passionate about helping

Jasmine never showed up for her scheduled appointment and when you call the owner, it was almost as…read moreif I was disturbing her. Very rude. I'm paying for a service and I absolutely expect you to take responsibility for your employees and act professionally. If this is supposed to be a business, maybe act like it. Your bio says it's your passion, but maybe act like a business owner. The owner instead chose to blame her employees and came up with one excuse after another. And if you are late, the professional thing to do is contact the client and let them know as such. It is a lack of respect for the client and your job. If you can't handle your workload, don't take on a new client. This was a gift from my wife. This place owes me an apology and my wife for wasting my time and gas. Unfortunately, as a would be first time client, you and your staff ruined what was supposed to be a relaxing time for me and a proud moment for my wife to give me my gift. Thanks a lot! Maybe we all need lessons in being adult.

Svetlana took extra special care and attention to the overall care and health of my feet. I went in…read morefor a pedicure and walked out with the smoothest feet I've ever had - she got rid of all the dry skin. The photos speak for themselves. I had a wonderful experience and learned a lot from Svetlana. She was excellent!

Before I begin this review I want to make it clear that this is a review exclusively about…read moretechnique and detail. Svetlana as an individual is great and sweet. Over the last few months I've continued seeing Svetlana exclusively for my waxing needs and we've discussed inconsistencies with my leg and Brazilian waxing. There have also been a few issues with sugaring my bikini area. On one occasion the sugaring was so rough and painful the skin was ripped off my bikini area (I decided no more sugaring after that ordeal) and my legs have had leftover hairs time and time again. Svetlana informed me that it's common when you start waxing again and once you've done it for roughly a year it will stop happening. It's been almost a year where I've exclusively waxed with her but there hasn't been a change. When I get home I'm still tweezing missed hair. I decided to ask her about it and she informed me that she doesn't have much experience with waxing my hair type. I was under the impression she did based on her many accolades. She was kind enough to recommend Natalia on JFK Street at another Skin Spa. If you have very fine/straight hair you won't have any problems when going here. But if your hair is curly or thick you may want to reconsider. Lastly, there have also been occasions where I've been accidentally overcharged for services. The first time I called her after noticing my bank statement and the second time I had to email her. The overcharged amount wasn't refunded but was applied to my next service. My quest continues...