Awesome retail experience!! Jim and Chris stand behind their products one 100%!! I was so…read moreconfident about their products that I actually bought a PC and a laptop at the same time because the previous unit I bought with them 6 years ago was still working but it outdated. I look forward to working with my new units for the next 6 years without any glitches or crashes! Thank you guys!!

Jim and Chris are the best. Chris helped me check out a liquid spill on my laptop and thoroughly…read moreinspected it, from the inside out, free of charge. He even cleaned the port where the liquid landed. Luckily it still works! I'm grateful for their support and professionalism. Thank you Chris!

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Excellent! Recommend! My home network was in shambles. The Internet speed to the house was at over…read more500Mbps but my Wi-Fi was getting maybe 100Mbps. I had conflicts, bad wires, misconfigured settings and Dan got my totally straightened out. Now my network is better than I thought it could be. I have new diagnostic tools to help me see what's going on with all my devices and everything's running smoothly. Great value. He deserves more than he charges. And he's just a great guy! So good!

Your Parents IT Guy is great!!! Erik is responsive, punctual, knows what he's doing and makes the…read moretechnical transition easy and seamless. He updated my computer, modem, router, transferred all my data from the old PC to the new laptop and showed me how to use everything. He's reasonably priced and very ethical. I highly recommend Erik.

Erik was able to fix my internet/lighting issues within minutes. His prices are extremely…read morereasonable too. I highly recommend his service.

After years of having a laptop that was big and bulky, I needed an option to pull the information…read moreoff and save space... Jeff was able to quickly have it taken care of and even threw in a cable that saved me shopping around online. Jeff was awesome and fast and highly recommended!!

He fixed my computer at an affordable price and in a short amount of time. Would go again if my PC…read morebroke.

TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

I brought my old computer in to Laptops Plus to have all the data moved to my new computer…read more There were a number of serious issues between getting the data from the old computer software into the newer applications of my new computer. The fix turned out to be very complex and was a lot longer than anticipated. Daniel , who helped me,stuck with the job until it was done. The job probably took twice the time but Laptops Plus did not ask more money from me. The fix was perfect , and I am so grateful to Daniel Defnitely five star work.

Richard and his team are amazing, no issue, client or challenge is too large or too small. The…read morepatience and care he gives all clients is amazing coupled with his intense and deep knowledge across many technologies. I am so glad I went one exit further! I don't think I will ever have to go back to Apple!

Richard did an excellent job on my computer. He's very…read moreknowledgable, quick and complete service. HIGHLY RECOMMENDED!

I went in today and my phone was a mess. Verizon Store told me I needed a new phone cause it was…read morenot charging properly. I took it to Sheldon- he was able to fix the phone and did it in timely manner at a great price. Plus he gave a one year warranty on his work. Thanks Sheldon

iPhone repair shops are like dating after a tough break up = everything sounds good over the phone…read moreor online, you're excited and eager to connect, but once you meet face to face, you quickly realize you've been duped. Such is the case here - over the phone I was told to come by and show them my busted up iPad and was assured that whatever the issue was, they could fix it. Fast forward an hour later, (it literally took me 15 minutes of driving and walking back and forth on the street to find this place as it's basically a rented room at the top of a staircase of a commercial building), I was informed that my iPad is dead and that it should be used as a coaster or paperweight. Look, I understand a car mechanic cannot accurately diagnose a vehicle electronically or telephonically as accurately as they can if they can see the car in person and of course when it comes to an iPad with a cracked screen and water damage that won't power on, it would be ideal for a repair person to physically inspect it before diagnosing the issue so please don't tell me over the phone that you can fix something and then smugly state that it's beyond repair. Also, I appreciate that you want to keep your overhead low but FFS don't do business out of what is basically a bedroom with shit everywhere and a dog sitting around begging to be anywhere but there. This place is super inconvenient to get to with a super unprofessional "store" and super creepy vibes. All said, I disagreed with Sheldon's diagnosis so decided to call A to Z Wireless (which coincidentally enough is right down the street in an easy to see and enter store) and while no promises were made over the phone or in person, the owner fixed my iPad and is now working just as it did before I dropped it in a jacuzzi. So yeah...don't recommend this dude at all but highly recommend A to Z. Enjoy.

Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Stay away from these people. They are NOT open 24/7 and are super hard to contact. The monitoring…read moreservice is based in Virginia and I have doubts whether they are actually monitoring.