They knew exactly what was needed, ordered the part, and schooled me about the problem with the…read moresecond laptop and fixed it right there in front of me.

They charged me $190 had my laptop over a month to retrieve stuff from a c drive off the hard drive…read moreand all they did was bring back stuff from the trash bin.

If you are in the temecula area give them a buzz, very responsive and quick and knowledgeable to…read morewhat I needed .. They are open for business during COVID19

I called to have my Samsung 9s plus battery changed. They came out to my home the same day and…read morechanged out the battery. Took only 30 minutes. Fast service at my door at a great price. What else can you ask for? I will be calling again for my phone or computer needs.

My computer recently experienced an unexpected crash, which left many heads scratching. When I…read morediscussed this on the phone with the owner Ben, he immediately knew the cause and proposed a solution. I took the computer in, and, after determining that the hard drive was no longer good, Ben then proposed a solution, which he worked on fast and efficiently, reassuring me that he was on top of things. But the most eye catching aspect of this business is the personal touch and first rate customer service, patience and communication. Ben takes the time to carefully explain every issue to people...shall we say, far less computer literate than he is. This is a most welcome perk in an age when customer service, courtesy and communication seem to be completely lost on this generation in any given field of business or service. That alone convinced me to consider Ben for all my future computer issues.

A few weeks ago my laptop screen went black while working, and I was unable to get it to reopen…read moreWindows. I was panic-stricken because I had work deadlines to meet, so I began a search for help as quickly as possible. Ben at MT Computers in Vista was the first place I reached after leaving messages for several others. He told me not to worry and to bring my laptop over to MT Computers, which I did. After updating me with his plan for a course of action and price estimates, he fixed the problem, updated Windows 10 to Windows 11, and ordered a replacement battery. He returned my laptop to me in less than 24 hours, which I really appreciated, and told me that he would let me know when the replacement battery came it. Meanwhile, I could work on my laptop. The replacement battery came in a few days later, I ran over to his shop, and he replaced the battery in about 10 minutes while I waited. However, the battery would not charge up as it should, so I replaced the power adaptor to rule that out (they're cheap), but still the battery would not charge. When I let Ben know, he ordered another new battery, and installed it. Still the battery would not charge, so he ordered a third battery, this time from another vendor. I ran my laptop over one more time, he replaced the battery again in about 10 minutes, and the third battery was a charm! Ben was very kind, reassuring, pleasant, and patient with me. I highly recommend Ben and MT Computers to anyone in the Vista area in need of prompt and efficient computer servicing with great communication and a smile. Thanks again, Ben and MT Computers . You're the best! (Modern Tech Computers @ 760-727-8038)

Your Parents IT Guy is great!!! Erik is responsive, punctual, knows what he's doing and makes the…read moretechnical transition easy and seamless. He updated my computer, modem, router, transferred all my data from the old PC to the new laptop and showed me how to use everything. He's reasonably priced and very ethical. I highly recommend Erik.

Erik was able to fix my internet/lighting issues within minutes. His prices are extremely…read morereasonable too. I highly recommend his service.

Eric was incredible! He is highly skilled in evaluating any technical problem. I had purchased a…read moreprinter that I could not link to my computer. Eric came and immediately told me to return the printer and purchase another brand. He returned to install my new printer and gave me a 30 minutes lesson on how to use my new printer. Eric has been a technician for many years and he is totally versed in all the products out there. His technical knowledge is amazing. He quickly tried to schedule my appointment. He is very personable and kind. If you need an excellent technical computer guy, Eric is the one!

What a guy!!! Quickly responded.....Excellent service, fixed me right up…read more.... 5 stars!!!!

Dave really knows his stuff. You can still teach him by phone even though his shop is closed.read more

They helped me out of a really bad spot. I was able to get some files off of a crashed computer and…read moreit didn't cost an arm and a leg.

We recently needed to get some work done on our home computers that were beyond my level of skills…read more(which is low). Paul made a house call and got our network up and running, with our printer working on our wireless network, and got our two MacBook laptops to work with this wireless printer. Our main Windows desktop computer was running really slow. Paul took it overnight and got this old computer running really well, and we should able to save money by not replacing this computer for another year or two. Ai's rates are very reasonable, customer service is excellent, and technical skills are spot-on. We are very thankful for the work Paul did, and we will be using Ai for all of our home computer needs going forward.

Paul came to my rescue!!!…read more I dropped and cracked the back of my iPhone 4. It was horrible. I immediately contacted Element Ai. Within one hour, I was notified the parts have been ordered. Paul also wrote a clear instruction of how to fix it. I live in NYC (He couldn't possibly fly out here to fix my iPhone...) The bottom line is satisfaction :) The turnaround time is impeccable! Thank you Paul! I owe you one!!! my iPhone looks brand new!!!

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.