Not sure why all the negative fuss from the other reviews. This place is great and has all the…read moreproducts that I need and all fairly priced. I buy my cigars and CBD here, my wife buys her vapes here. The staff has always been polite, extremely helpful and engaging every time I go in. They are extremely knowledgeable on the products and I've never been led wrong. They continue to expand and add new products. Keep up the good work City Smoke Shop, you have my business for life. Just for reference, the 2 negative reviews are the only reviews the two individuals have.

This location has quite a large selection! The prices are a bit steep with some products, but the…read moreservice is great nonetheless. Great visit when you're unsure what you want or if you want to explore a bit!

This place is the cats meow located next to nicks, lets start out with the galass, the glass here…read moreis IMMENSE there is literally so much of it when I came in I didn't even know what to do with myself, they carry high end AUTHENTIC glass, made by Grav, Roor, AMG, ZONG! and others. Now lets talk about the guy behind the counter, the guy behind the counter Is a great guy, he always takes care of me when I come in and is very friendly, quick to answer questions, and open to criticism WITHOUT GETTING OFFENDED! For instance I brought up that his prices were rather pricey on a particular item, he matched the price with no complaint. He also goes out of his way to ask how you are doing, and ask if there's anything he can do to make your experience better. To top it off their vape section is filled with premium juices , ranging from cuttwood to Cali vapes and many others I haven't ever even heard of. His selection of RBA's is in his own words "Growing every day" he explained to me that he only brings in products he knows to be of quality materials, meaning that when he finds something awesome he brings it in. If you're looking for one of the most painless smoke shop experiences you've had in a long time, check out 3D this place is the bee's knees, come in strike up a conversation and leave happy 5/5!

This is a great shop for a variety of products. Been coming here for a year since moving from San…read moreFrancisco and I won't go anywhere else. Staff is friendly and, most importantly, very knowledgeable and helpful. This is the spot folks!

I want to try RYO. I like to support local businesses and avoid online shopping when I can. I…read morelooked up some 1lb bags of pipe tobacco. Online they were between $10-$15 with free shipping. At Smokers Heaven the exact same item was $39.95. I'm good with a little markup. But, more than twice?! Nah... That's called price gouging. I won't go back for anything. Hard pass. Unless you want to get completely ripped off... avoid this place like the plague.

Terrible customer service. After making over $325 in purchases at this location in the last 30 days…read moreI tried to return an item. A disposable vape I purchased never worked. I bought it on a Thursday and opened on a Sunday. Attempted return and was declined because "I bought it Thursday". It was very easy to see it never worked from the beginning. The clerk, a guy wearing a tie-dye, seemed to enjoy saying no. No attempt to assist. No discussion, didn't test the device. Just said, nope and see ya. I'm giving them two stars only because the other person I've dealt with there was awesome. Losing a customer that may have generated about $3000 annually over a $45 vape. Already moved on to a better store. They've offered to exchange this item as it clearly wasn't used. That's customer service. Good luck competing with the 75+ other shops in the area. I, for one, will not be back and will encourage anyone I know to go elsewhere.

I Like Natural Incense And They Have A Great Selection. They…read moreHave The Charcoal Cone Type And The Stick Type.

Good selection of every thing you need , accessories and variety of merchandise. I like those…read morekinds of stores . Will be back

I'm so excited to tell y'all about DJ's! From the owners,…read moremanagers, to EVERY employee I have met, EVERYONE has been FANTASTIC!! Every Associate working the counter has been friendly, attentive, efficient and just very pleasant do business with, especially Mir! I live in Farmers Branch, but it is so worth it to drive up to DJ's! (About 30 minutes). I come up about once a month, so I have a pretty big order-4 cartons plus a few singles! I told them my brand of choice, and they have had them ready EVERY TIME! I only smoke cigarettes, but they have SO MUCH OTHER STUFF!! I don't even know what most of it is used for! (I'm 66!). But, there is a lot of variety! In this day and age (that makes me sound even older!), DJ's is a bright spot to visit when I run errands! Did I mention the two RESERVED PARKING SPOTS in front? AWESOME!! HIGHLY RECOMMENDED!!! Thanks!

I bought my brother a nice lighter and cigar cutter for Christmas. Well, the lighter came without…read morebutane in it. And I don't smoke, so I have no idea how to fill it! So I went into the shop hoping to buy some butane and go home to figure out how to put it in the lighter. The gentleman working that day was soooo helpful! He had some butane behind the counter and filled the lighter for me free of charge! I don't smoke, so I can't speak to the product offering in the shop. But, I wanted to say that the customer service in my opinion was top notch!

I walked in having low expectations having been to some of the other shops in the chain, but WOW is…read moreall I can say about the service I received today. On the way In I was greeted by a pleasant Arabic gentleman named Mo, Mo was extrememly helpful and knowledgeable about his products, he even went as far to pull the product out of the package so I could ensure it was authentic. The pax 2 was indeed real, and so was the price! he had matched the online pricing no questions asked. for all of my smoking needs I will be coming to this shop, the customer service was impeccable, as was the selection of stock available, couple that with excellent customer service, and smart, EDUCATED employees and you get an amazing Head Shop experience that I have yet to find except for maybe my home smoke shop. Mo, needless to say you kick ass.

The guys are friendly and helpful. They have a good selection of pipes, tobacco and cigars. You got…read moreto try the Arapahoe if you're a pipe smoker!

A really lovely shop with a delicious smell of fine to accompany and cigars. I felt transported to…read moreNicaragua. Super cute shop, many beautiful items and a good place to get gifts and souvenirs. I enjoyed stopping in and having such a happy experience here. It's in a beautiful historic building full of charm.

Finally decided to check out the newest smoke shop in town. This shop is located near Sprouts so…read morethere's plenty of accessible parking. Inside, the shop was very clean and spacious. The manager welcomed us in, and I didn't feel overwhelmed when we walked in since I know most smoke shops are questionable with their initial appearance. I had a lot of questions about the products they offered. Conner, the store manager, was knowledgeable about the variety of vape products and gave me an overview of their best-selling products. I didn't even know there were that many options to choose from! I thought my experience was going to be overwhelming, but Conner allowed me to test a few juices before I committed to one. I was able to choose a juice called "Dinner Lady" which had a lemon tart flavor to it. I highly recommend this flavor if you need a fruit-flavored suggestion. I really appreciate the time and patience Conner had because my friend and I definitely asked way too many questions. The prices for their products were reasonable. They also have a prize wheel which was a nice addition to my experience there. I ended up getting 5% off my purchase as a prize. Follow them on Facebook for updates about discounts! They're always posting about new deals that come up, and you can learn about the products they have as well. Don't forget to check in on Yelp for a discount too. Overall, I really enjoyed my experience here and definitely will come back for my vape/smoking needs. I felt comfortable knowing I can walk in, check out the newest products, and ask questions to see which products matched my needs.

Great selection. Great staff. Super helpful and willing to answer questions. Check it out if you…read moreare curious.

Great vibes, sweet employees, really helped me with finding something I would genuinely enjoy and…read morenot just trying to get a quick easy buck. A lot of stuff to choose from too.

Fast, friendly and courteous service. All at fair & reasonable prices. Highly recommend.read more