This location has quite a large selection! The prices are a bit steep with some products, but the…read moreservice is great nonetheless. Great visit when you're unsure what you want or if you want to explore a bit!

I came here to buy one of their pre-rolls. The person at the counter was nice and helped me find…read morewhat I needed. The price was fair and competitive to other retailers. Where this went wrong was coming home and finding the container empty. I should've checked the container before leaving the store. When I brought this up to the clerk, he told me there was nothing he could do so I had to buy another. It probably wasn't his fault that the container didn't have the product it promised, and it very well may have been over him to rectify the situation. Still, I was annoyed that I had to pay twice for a product I didn't receive the first time.

New Owners!!!!! No…read morelonger owned by the Original Zebras Head staff. Came in today to buy a specific product I was advised they no longer carry due to new regulations. I am unaware of any new laws and regulations since Sept 2025. Regardless, the gentleman was very nice but prices were extremely wishy washy. I asked to purchase one bottom shelf item and one top shelf item, and was told everything should be $69.99. Come to check out and one is $80.99 and another is $69.99. I would like to know 100% what the price of an item is before we are at checkout and I am paying for my product. Figure anyone who does shop here or has been recommended to would want to know, none of the same product is here anymore!

I love this place. Taylor and Gary made me feel at home…read more Great vibes, great music, great conversation. They helped guide me in finding the right choices for me. Thanks, guys!

This is a great shop for a variety of products. Been coming here for a year since moving from San…read moreFrancisco and I won't go anywhere else. Staff is friendly and, most importantly, very knowledgeable and helpful. This is the spot folks!

The tall dangly guy working the register was really rude and just not at all helpful. Basically he…read morewas a douche.

I want to try RYO. I like to support local businesses and avoid online shopping when I can. I…read morelooked up some 1lb bags of pipe tobacco. Online they were between $10-$15 with free shipping. At Smokers Heaven the exact same item was $39.95. I'm good with a little markup. But, more than twice?! Nah... That's called price gouging. I won't go back for anything. Hard pass. Unless you want to get completely ripped off... avoid this place like the plague.

Terrible customer service. After making over $325 in purchases at this location in the last 30 days…read moreI tried to return an item. A disposable vape I purchased never worked. I bought it on a Thursday and opened on a Sunday. Attempted return and was declined because "I bought it Thursday". It was very easy to see it never worked from the beginning. The clerk, a guy wearing a tie-dye, seemed to enjoy saying no. No attempt to assist. No discussion, didn't test the device. Just said, nope and see ya. I'm giving them two stars only because the other person I've dealt with there was awesome. Losing a customer that may have generated about $3000 annually over a $45 vape. Already moved on to a better store. They've offered to exchange this item as it clearly wasn't used. That's customer service. Good luck competing with the 75+ other shops in the area. I, for one, will not be back and will encourage anyone I know to go elsewhere.

I bought my brother a nice lighter and cigar cutter for Christmas. Well, the lighter came without…read morebutane in it. And I don't smoke, so I have no idea how to fill it! So I went into the shop hoping to buy some butane and go home to figure out how to put it in the lighter. The gentleman working that day was soooo helpful! He had some butane behind the counter and filled the lighter for me free of charge! I don't smoke, so I can't speak to the product offering in the shop. But, I wanted to say that the customer service in my opinion was top notch!

I brought a friend here to get a first waterpipe. The first employee was obviously new and didn't…read moreknow their inventory. No biggie, she asked for help from the other guy there and we ended up finding a good piece for the price. I did notice some items that I had been looking at online for about the same prices I was seeing them online, however I also noticed a few items with significant markup. Buyer beware I guess. Service was pretty good so I decided I'll go back next time I need something. I went there yesterday around 7:30p, and no one was there. Just a sign that said "back soon." I waited 10 minutes and no one showed up. Sorry, I don't have that long to wait for items I can but at any gas station. I also don't have time to wonder if a store will be open when I get there during posted hours.

Great vibes, sweet employees, really helped me with finding something I would genuinely enjoy and…read morenot just trying to get a quick easy buck. A lot of stuff to choose from too.

Fast, friendly and courteous service. All at fair & reasonable prices. Highly recommend.read more

Prime Vapor is hands-down one of the best vape shops around. The staff actually knows their stuff…read moreand doesn't rush you or talk down to you--they take the time to answer questions and make sure you leave with exactly what you're looking for. The selection is solid, prices are fair, and the store is always clean and welcoming. What really sets Prime Vapor apart is the customer service. You can tell they care about repeat customers, not just quick sales. Every visit feels relaxed, professional, and friendly. If you're new to vaping or you've been around for years, this is the place to go. Highly recommend.

Wonderful place and customer service. Prices are good as well. Would recommend to whoever is in the…read morearea.