Do not do business with this company if you even remotely value timely and professional work. Our initial appraisal went nice and smoothly so we felt comfortable getting started with repairs to our deck and attic. However, once the work began it became apparent that they used up every drop of professionalism during that first estimate.
The first person to arrive was just a laborer with no uniform and almost zero understanding of English. This wouldn't have been as big of a problem if I knew to expect him, but I instead spent five minutes figuring out why some guy was at my door and asking me where to work.
From there on out, every experience with this company has angered me more and more. We needed several subcontractors to work different areas of the house and they managed to drag each one out for a week or more. They couldn't find an a/c guy for two weeks despite our regular guy coming by twice during they period (they really meant that they couldn't find someone do do the job for pennies on the dollar).
These clowns checked every square on the terrible contractor bingo board, including breaking pots on our deck, dragging furniture across said deck (leaving some nice scratches, and letting paint splatter in five dozen spots. They left trash, insulation, and random debris scattered across our yard. We have several big pieces of trash/discarded material left in our driveway.
The kicker is that they have been made aware of each issue and either ignored it or, even worse, repeatedly promised to fix it but failed to follow through. It's been over a month since the job was complete and we still have trash, debris, and some damage they caused.
They assign a "project manager" who is supposed to watch over each contractor, check in on the job site, and keep us updated on the project's progress. In reality, he's a rubber stamping monkey whom I don't think we ever spoke to aside form our first introduction. As an actual professional project manager for a Fortune 50 company, he diminishes the title by even daring to claim it. He's as much a project manager as a child who screwed in a light bulb is an electrician.
Do not ever do business with this shoddy excuse for a company. You will regret every minute of time that you waste chasing down their mistakes, half heated promises, and shockingly gross negligence. If yelp reviews won't change their behavior, hopefully complaints to the Texas licensing board will. read more