Great customer service, happy that we chose this place! Right of I95 and easy to get to for…read moreeveryday work purposes!

Easy sign up, Great attention to my needs, fair pricing and a clean unit. Location is easy for in…read moreand out...Thank you!

My husband and I recently used this company to move the contents of our home and shop about 80…read moremiles. Bill and all the crew were experienced, professional, courteous, and extremely careful with all of our possessions. We used the packing service for a limited number of things, and the moving service twice. These folks really know what they are doing, their pricing is very reasonable, and they are flexible enough to meet your needs. Can't recommend them highly enough, and we would use them again in a minute!

Bill and his crew were amazing. We used the packing service as well as moving (southern ME to NH),…read moreand they did a top notch job for both -- efficient, professional and careful. We shopped around a bit trying to find the best company and price, and you cannot beat the value here. I can't recommend them highly enough!

We hired Two Men and a Truck to move a very heavy sleeper sofa from our first-floor apartment to…read moreour third floor. We assumed a professional moving company would arrive with basic equipment (straps, harnesses, or moving aids) and the know-how to move large furniture. They did not. The three movers were kind and polite, and this review is not meant as a criticism of them personally. However, they were clearly unprepared for the job. No measurements were taken, no equipment was used, and they appeared unfamiliar with basic techniques like angling furniture through doorways. This was frustrating, especially since the couch had previously been delivered through the same doors without issue. When the crew struggled and stopped, they called their manager, Brandon. Based on what we were seeing, my husband honestly said it wasn't going to work with this crew. Despite the fact that nothing was moved, we were charged $190. After the movers left, my husband contacted Brandon to discuss the situation. Brandon was rude, dismissive, and unwilling to take responsibility. When my husband pointed out that no measurements had been taken, Brandon responded, "Well how are they going to know if it will fit until they try?" despite the fact that using a tape measure is a basic, professional step that was never attempted. Brandon refused any refund or partial credit. We are out nearly $200 because Two Men and a Truck sent an unprepared crew and then backed that up with poor customer service. If you are moving anything more complicated than boxes, think carefully before hiring this company. We strongly encourage the owners to consider additional customer service training for Brandon. His behavior showed no professionalism, accountability, or interest in finding a fair solution. If he is an owner, that is even more concerning.

I had been working to pack up my home that I was sellling to downsize and move into an apartment…read morefor over a year. Being elderly With several ongoing health conditions, this move was already causing me a great deal of stress. A rep from the company came and evaluated the scope of the job I was asking. He brought me out some flat screen protective boxes for my TV's. i had explained that I needed them to take a portion of things from the basement to a local storage unit. Another section of the basement was to be left alone as it was being given for donation . My garage was quiet full and then I had the inside off the housel. This gentlemen told me he was going to have to readjust my quote down because it was not as bad as he had expected. After 6 men and two moving trucks came on moving day and I tried to give them some direction, I was met with resistance and was told they would not take items to two locations. I had t`o` choose where to go. (I was never told this at any time in evaluating this co for the job). So I said okay9 I would work on getting storage items moved another day and they could just start loading up the garage A am a serious crafter and have a lot o money invested in craft supplies. I wanted this part of the garage packed together to go into a second bedroom for a craft room. The rest would go to the apartment First I was told I would have to leave my mounted TV because they were not allowed to remove this. (then why did the man who came to my home bring me two protected boxes that I was charged for). So while they started on the craft section of the garage (which I had asked them to keep this section divided as much as possible. While they started I went to the back bedroom and f was trying to finish up my master bedroom. After a period of time two of these men came to me and said they could not put another thing on the "truck" as it was full. my garage was still 2/3bfull and the inside of the house Had not been done. The second truck lay emoth. They told me that my apartment would not hold another item. That's when I discovered that while I was out back they took it amongst themselves to load both sides of the basement (the section that was going to storage and the good sized area that was being donated) on the truck at the same time as they had loaded the craft items in the garage. They refused to load anything further into the second truck. But I was going at the end of this day to live in my new apartment. So with much resistance and telling them that they would load my bed or someone was going to be "hurt" an dirt wasn't going to be me, they did load my bed, after they carelessly discarded items in my bedroom.. I was lived and asked why they had loaded the items from the basement when they had told me no. One guy said that they were trying to help me out. He had not helped me he had just created a hell of a mess for me. And one guy said "you can't expect us to go through all that stuff and separate it out". By the time I got to my apartment, I was a total wreck. I had to call on two neighbor friends to help me get items to live on, few changes of clothing, few dishes, bathroom items, which were mostly packed up. But they could not load any more on the trucks as they had decided what would fit into my apartment amidst themselves. I did write them a check for the amt they were requesting because I had 6 guys breathing down my neck and I was feeling intimidated But I was quiet upset with the entire experience. This was the move from hell. I have stopped payment on the check after stewing all weekend over the events of my move. I did call first thing Monday to file a formal complaint. I was told by their rep that he would speak to the crew and get back to me. It has been close to four weeks and I have heard nothing from them. Meanwhile I had to hire another crew to help me get out of the house urgently now, costing almost as much as what two men and a truck had charged me for the mess they had left me in. So now I have a lot of storage items And donation items in my apartment which I now have to get out to storage and go over to not the one, but two storage units Then there are a lot of things I needed for my apartment that now I have to get from storage to my apartment. I'm embarrassed and ashamed for your company that these men were allowed to come into my home and screw up this job so badly. You would think that out of the six guys, one would have had a brain.

Solid shipping, copying and notary service. Even helped us to copy photos for an unexpected…read morefuneral, knowing we had a very tight timeline. Have stopped in numerous times for random things and they are always friendly and helpful

The people are wonderful especially Josh very helpful very smart great place!!!!!!!!!¡!!!!!!!!!!!!read more

This company cancelled and then the movers arrived 15 mins late at the reschedule and they charged…read moreme for time they did not work. DO NOT CHECk the extra mover box they will scam you. Only went with this company of desperation. Stay clear and take your hard earned money elsewhere.

My move went quickly and efficiently this past month. The movers were courteous and professional…read more Price was as expected and there were no surprises. I would recommend this company to anyone. Thank you Liberty Bell for making a daunting task a pleasurable one! Karol S

Customer service has improved 1000% over the past couple months. Stephanie at the South Portland…read morebranch was professional, courteous, knowledgeable and went above and beyond to assist with my move - out and then move - in. She made for a seamless transaction. The storage units and facility are spotlessly clean. Prices are competitive. No reason to look elsewhere.

Monthly rate went up $80 two months after I got my unit with no other explanation except "market…read moreadjustment". Absolutely and unequivocally ridiculous.

I talked to these people 4 times about installing a hitch and harness wiring on my car. They said…read moreabout 2hours and 30 minutes. I said if i drop it off can you get to mine right away I can't do a drop off. I will be in the area waiting for it. They agreed to do that. They will call when it's done. 3 hours later I show up my car hasn't moved. I wasted my day. I now have to leave for work. The girl at the desk says it was her day off and he is the only one here that can do propane. I guess they do a lot of propane. #1 if he is the only one there don't schedule a hitch install and if you need it for the 6 hours just say it. They could have been honest. Then they left my car unlocked and where they are located I feel that wasn't a wise decision. Its in the back of their building next to the street.

I have never had such awful customer service. It started…read morewhen I was denied access to my unit during the stated "storage access hours" of between "5am - 10pm" as stated on my receipt. I was hung up on by the manager after I requested a refund. This led to me having to call out of work the next day so I could catch my flight on time. That cost me $140 for missing work and I had no other options than to use this storage unit even though I didn't want to anymore because of the loss of money and time crunch I was forced into. Then my alternative contact was harassed not even two days of myself being late on my payment. After the way the start of this process went, uhaul was not on my priority list of bills being paid. Maine has a 15 day grace period regardless and the 7 attempts to harass myself and my alternative contact before I was even a week late was very inappropriate. Upon arrival all the way from North Carolina, and completely paid up for at least 2 weeks, I arrive to a lock on my unit claiming I haven't paid my balance. The manager let me in and never so much as apologized for the Misunderstanding, nor have I received an apology for the very beginning of this awful experience. While finishing up it was not even 7pm yet and I was already being asked if I was almost done. If the "storage access hours" differ from the "storage office hours" then the receipt I received on every payment is incorrect and should be fixed for future customers. I checked in and checked out that night and The very next day my fiancé went to empty the storage unit of the things I could not lift as I'm pregnant. When he put the code in my storage unit was now denied access. I have emailed Jennifer Strout to fix the initial issue at hand and she has had no response. I will not ever use this location again for my moving needs. If I ever have to use uhaul again it will be the last resort.

I'm going to stick to the time that I used them as a moving company and leave everything else at…read morethe door - but it's worth looking into if you want to know where your money is going... I hired them in a pinch to do a move from Biddeford to South Portland a couple years ago. Quoted move was for 3 hours and 3 guys for whatever the price was - sounds good to me. They were also the only moving company with any openings - in hindsight, another sign. Everyone else was booked for months. Well - they show up and what a team it was. 3 guys that all acted like they were 13-year-olds. While they were loading the truck, they broke a few pieces of furniture, including a wardrobe and a stand up mirror due to their negligence and goofing around. They didn't apologize or offer a solution to anything, even though it was very, very clearly their fault. One kid was also nowhere to be found for 80% of the move. Early on, I realized that if I didn't help them, the 3 hour move would take closer to 10 at the pace they were going, and with a jacked up price along with it.... so I was helping them do their work to speed it up. It was honestly a joke, but what are you going to do when you need to get something like a move done? You make sure it gets done. While we were unloading, the one kid that was never working jumped out from under moving blankets in the back of the truck at me, thinking I was one of his coworkers. The team lead didn't get this kid to start working at any point during the job either. He (the kid) had strong "my dad is the coach" energy if that makes sense. I want to say we started in the morning, like 8 or 9 AM and ended after the sun went down. Team leader came up to me for payment and gave me the bill, which was only for the amount of the original 3 hour long quote. He said "It's the wardrobe, mirror and coffee table discount" and laughed about it, to my face. I didn't find it funny. I also didn't tip them and will never hire them again. --- Although a new addition and something that I wasn't expecting, but totally tracks with what I experienced... This pop up came up when I loaded their Yelp page: "This business may have tried to abuse the legal system in an effort to stifle free speech, for example through legal threats or contractual gag clauses. As a reminder, reviewers who share their experiences have a First Amendment right to express their opinions on Yelp. More information about the action that led to this Consumer Alert is available here." https://www.themainewire.com/2023/01/maine-moving-company-that-threatened-people-who-left-negative-online-reviews-owes-state-125000/ I'm not sure if it was the company or Kevin specifically that had to pay the state $125,000 for that one. My experience was enough, but considering the rest of it...? Do yourself a favor and go with another company that isn't soaked in drama.

It was a mistake hiring Liberty Bell Moving for our move from Maine to Virginia. The movers damaged…read morealmost all of our furniture in one way or another: 1. They got grease stains on an upholstered chair and on 3 upholstered kitchen stools. 2. We have a large lamp that we asked to be specially packed in a lamp box (which costs extra). It does not appear they actually packed the lamp in the lamp box. Whatever they did, they scratched up the base, and caused various small tears, scratches, and marks on the lamp shade. 3. They scraped up a lot of our wooden furniture. I observed one of the movers carrying our furniture from our origin without using moving blankets. I asked about this, and he told me they would be wrapping the items once they got down to the truck. It does not, however, appear that all items were fully wrapped. Several of our pieces of wood furniture show signs of scraping up against other items. Our coffee table, our dining room table and chairs, and our bed frame all have scrapes and scratches. One chair in particular is horribly scraped up and is an eyesore. 4. We have a wooden pedestal for a sculpture that they chipped the bottom of in various places. One of the movers on delivery even spun the pedestal on one of the corners of its base as he was setting it down, which shows the lack of care that they were using in moving these items. 5. When the movers arrived, they told me that they had discovered a hole in the moving truck, which meant some of the rain from the downpour the night before (when they were driving down to VA) had gotten into the truck. This resulted in several soaked boxes, and it resulted in our mattress getting soaked. We had to dry out the mattress for a week with the help of a dehumidifier (which we had to buy just for this purpose). They also stained the mattress - there is some dark staining (perhaps more grease stains) and some yellowing that is probably from the water damage. 6. They bent one of the bars on our metal drying rack.It looks like something heavy fell on it. Please see the attached photos for some examples of the damage. I cannot recommend this company less highly.

SO grateful to Andrew for his help with our recent move. He was professional, responsive with…read morecommunication, flexible, easy going, gentle with our belongings, speedy, and all-around fantastic to work with! We appreciated his calm presence when we were feeling the stress of a move. And we were very impressed with his Tetris skills when packing the U-Haul. We will certainly be reaching out to Andrew again next time we need to move. Thank you, Andrew!

I had a great experience with Clean Cut Movers! On time, responsive, professional, hard working and…read morewent above and beyond when he figured out we'd have to get the couch into the second story window.. Highly recommend!