Easy sign up, Great attention to my needs, fair pricing and a clean unit. Location is easy for in…read moreand out...Thank you!

Run from this place. Worst customer service ever. Took my…read moresister in law there and the employee harassed me about not parking my car exactly in the lines. The parking lot was empty -we were the only customers. Then she refused to wait on my sil until I moved my car. Really - they want customers?

My husband and I recently used this company to move the contents of our home and shop about 80…read moremiles. Bill and all the crew were experienced, professional, courteous, and extremely careful with all of our possessions. We used the packing service for a limited number of things, and the moving service twice. These folks really know what they are doing, their pricing is very reasonable, and they are flexible enough to meet your needs. Can't recommend them highly enough, and we would use them again in a minute!

Bill and his crew were amazing. We used the packing service as well as moving (southern ME to NH),…read moreand they did a top notch job for both -- efficient, professional and careful. We shopped around a bit trying to find the best company and price, and you cannot beat the value here. I can't recommend them highly enough!

We hired Two Men and a Truck to move a very heavy sleeper sofa from our first-floor apartment to…read moreour third floor. We assumed a professional moving company would arrive with basic equipment (straps, harnesses, or moving aids) and the know-how to move large furniture. They did not. The three movers were kind and polite, and this review is not meant as a criticism of them personally. However, they were clearly unprepared for the job. No measurements were taken, no equipment was used, and they appeared unfamiliar with basic techniques like angling furniture through doorways. This was frustrating, especially since the couch had previously been delivered through the same doors without issue. When the crew struggled and stopped, they called their manager, Brandon. Based on what we were seeing, my husband honestly said it wasn't going to work with this crew. Despite the fact that nothing was moved, we were charged $190. After the movers left, my husband contacted Brandon to discuss the situation. Brandon was rude, dismissive, and unwilling to take responsibility. When my husband pointed out that no measurements had been taken, Brandon responded, "Well how are they going to know if it will fit until they try?" despite the fact that using a tape measure is a basic, professional step that was never attempted. Brandon refused any refund or partial credit. We are out nearly $200 because Two Men and a Truck sent an unprepared crew and then backed that up with poor customer service. If you are moving anything more complicated than boxes, think carefully before hiring this company. We strongly encourage the owners to consider additional customer service training for Brandon. His behavior showed no professionalism, accountability, or interest in finding a fair solution. If he is an owner, that is even more concerning.

I had been working to pack up my home that I was sellling to downsize and move into an apartment…read morefor over a year. Being elderly With several ongoing health conditions, this move was already causing me a great deal of stress. A rep from the company came and evaluated the scope of the job I was asking. He brought me out some flat screen protective boxes for my TV's. i had explained that I needed them to take a portion of things from the basement to a local storage unit. Another section of the basement was to be left alone as it was being given for donation . My garage was quiet full and then I had the inside off the housel. This gentlemen told me he was going to have to readjust my quote down because it was not as bad as he had expected. After 6 men and two moving trucks came on moving day and I tried to give them some direction, I was met with resistance and was told they would not take items to two locations. I had t`o` choose where to go. (I was never told this at any time in evaluating this co for the job). So I said okay9 I would work on getting storage items moved another day and they could just start loading up the garage A am a serious crafter and have a lot o money invested in craft supplies. I wanted this part of the garage packed together to go into a second bedroom for a craft room. The rest would go to the apartment First I was told I would have to leave my mounted TV because they were not allowed to remove this. (then why did the man who came to my home bring me two protected boxes that I was charged for). So while they started on the craft section of the garage (which I had asked them to keep this section divided as much as possible. While they started I went to the back bedroom and f was trying to finish up my master bedroom. After a period of time two of these men came to me and said they could not put another thing on the "truck" as it was full. my garage was still 2/3bfull and the inside of the house Had not been done. The second truck lay emoth. They told me that my apartment would not hold another item. That's when I discovered that while I was out back they took it amongst themselves to load both sides of the basement (the section that was going to storage and the good sized area that was being donated) on the truck at the same time as they had loaded the craft items in the garage. They refused to load anything further into the second truck. But I was going at the end of this day to live in my new apartment. So with much resistance and telling them that they would load my bed or someone was going to be "hurt" an dirt wasn't going to be me, they did load my bed, after they carelessly discarded items in my bedroom.. I was lived and asked why they had loaded the items from the basement when they had told me no. One guy said that they were trying to help me out. He had not helped me he had just created a hell of a mess for me. And one guy said "you can't expect us to go through all that stuff and separate it out". By the time I got to my apartment, I was a total wreck. I had to call on two neighbor friends to help me get items to live on, few changes of clothing, few dishes, bathroom items, which were mostly packed up. But they could not load any more on the trucks as they had decided what would fit into my apartment amidst themselves. I did write them a check for the amt they were requesting because I had 6 guys breathing down my neck and I was feeling intimidated But I was quiet upset with the entire experience. This was the move from hell. I have stopped payment on the check after stewing all weekend over the events of my move. I did call first thing Monday to file a formal complaint. I was told by their rep that he would speak to the crew and get back to me. It has been close to four weeks and I have heard nothing from them. Meanwhile I had to hire another crew to help me get out of the house urgently now, costing almost as much as what two men and a truck had charged me for the mess they had left me in. So now I have a lot of storage items And donation items in my apartment which I now have to get out to storage and go over to not the one, but two storage units Then there are a lot of things I needed for my apartment that now I have to get from storage to my apartment. I'm embarrassed and ashamed for your company that these men were allowed to come into my home and screw up this job so badly. You would think that out of the six guys, one would have had a brain.

Solid shipping, copying and notary service. Even helped us to copy photos for an unexpected…read morefuneral, knowing we had a very tight timeline. Have stopped in numerous times for random things and they are always friendly and helpful

The people are wonderful especially Josh very helpful very smart great place!!!!!!!!!¡!!!!!!!!!!!!read more

This company cancelled and then the movers arrived 15 mins late at the reschedule and they charged…read moreme for time they did not work. DO NOT CHECk the extra mover box they will scam you. Only went with this company of desperation. Stay clear and take your hard earned money elsewhere.

My move went quickly and efficiently this past month. The movers were courteous and professional…read more Price was as expected and there were no surprises. I would recommend this company to anyone. Thank you Liberty Bell for making a daunting task a pleasurable one! Karol S

Customer service has improved 1000% over the past couple months. Stephanie at the South Portland…read morebranch was professional, courteous, knowledgeable and went above and beyond to assist with my move - out and then move - in. She made for a seamless transaction. The storage units and facility are spotlessly clean. Prices are competitive. No reason to look elsewhere.

Monthly rate went up $80 two months after I got my unit with no other explanation except "market…read moreadjustment". Absolutely and unequivocally ridiculous.

I rented a u haul van at the Saco Maine location. I returned the van cleaner then I got it early…read more It was dirty and smelled like a homeless mans nut sack. The guy who was working just took the key and said he would e mail me a receipt. He was a total ass hole. I still haven't gotten my receipt and I got a text message from them saying my rental was overdue. They charged me for an extra rental period. I have called 3 times to resolve the issue and each time I have been told that it's been taken care of. This has been a terrible experience. I'm never doing business with these guys again. Don't waste your time with these idiots. The only reason I'm giving them one star is because you can't give them zero.

I talked to these people 4 times about installing a hitch and harness wiring on my car. They said…read moreabout 2hours and 30 minutes. I said if i drop it off can you get to mine right away I can't do a drop off. I will be in the area waiting for it. They agreed to do that. They will call when it's done. 3 hours later I show up my car hasn't moved. I wasted my day. I now have to leave for work. The girl at the desk says it was her day off and he is the only one here that can do propane. I guess they do a lot of propane. #1 if he is the only one there don't schedule a hitch install and if you need it for the 6 hours just say it. They could have been honest. Then they left my car unlocked and where they are located I feel that wasn't a wise decision. Its in the back of their building next to the street.

Liberty Bell saved the day! My mom was moving in and I totally underestimated the amount of stuff…read moreshe had. We got through a quarter of our stuff before we realized there was NO way we'd make it up the three flights of stairs with all of the other stuff and furniture. We called Liberty Bell in a panic and completely exhausted and they responded in ten minutes!! And before we knew it, they came in about an hour. Cost $350 to move everything in with three guys. They finished the job in maybe an hour and a half?? WOW! They completely saved us and moved everything in, nothing broke and everything was in great shape. This is the best moving experience we've ever had and probably will ever have. Trust them with your move! Thank you Liberty Bell!! We honestly can't thank you enough.

I requested a quote for moving our 3bdr 3ba home one town over. The response was prompt, but…read moreinstead of a quote for the move they provided me with their hourly rate. I reached out to their customer service via email and asked about the quote, requesting a total sum rather than hourly rate. Their response offered no help, stating "its hourly." I responded to them and said other companies I had reached out to had given me an estimate for total move, which seemed more solid than just and hourly rate. They responded "You should always go with the cheapest bid...cuz cheap is always the best" I thanked them for their, again, promt response but informed them that I would be searching elsewhere for moving services because their response didn't answer my question or provide any useful information. This is what I received in response: "I would refer you the a guy named ' I a m Cheapest mover " out of Rochester , NH... But he went out of buisness.. Try Craigslist ...there usually cheap but and uninsured ..so be careful Good luck with your Mc move " I would venture a guess that their customer service and quality will match thier spelling/grammer/use of emojis. Not having used Liberty Bell, I can't speak to their actual moving service. However, I would not trust my money and belongings to a company who interacts with prospective customers like this. This is only the second time I have felt a need to leave a negative review online, but in my closing email to them I stated I would be happy to leave screenshots of our conversation online. This review platform would not allow me to do so, so quoting is the best I can do. I hope this helps your decision between Liberty Bell and any other moving company you are considering. Thanks, Conor

SO grateful to Andrew for his help with our recent move. He was professional, responsive with…read morecommunication, flexible, easy going, gentle with our belongings, speedy, and all-around fantastic to work with! We appreciated his calm presence when we were feeling the stress of a move. And we were very impressed with his Tetris skills when packing the U-Haul. We will certainly be reaching out to Andrew again next time we need to move. Thank you, Andrew!

I had a great experience with Clean Cut Movers! On time, responsive, professional, hard working and…read morewent above and beyond when he figured out we'd have to get the couch into the second story window.. Highly recommend!