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    Prime Sleep

    5.0 (3 reviews)
    Open 10:00 am - 8:00 pm

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    8 years ago

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    Mattress Firm Outlet - 91st and Metcalf

    Mattress Firm Outlet - 91st and Metcalf

    4.3(10 reviews)
    4.4 mi
    $$

    I wouldn't exactly call this location a clearance center. The mattresses on clearance had all been…read morepreviously bought and returned by customers, and therefore came with no warranty. Discounted, yes, but not worth the trade offs. They had new mattresses but appeared to be overpriced and then on sale like most other stores. I ended up buying one from Mattress City in Olathe and happy with their service.

    Mattress Firm is awful and so disorganized. Placed my order three months ago, had to call and…read morerequest another credit card be issued about a month ago. Come to find out, that representative changed my delivery date! So instead of sleeping on a new bed I slept on the floor yesterday (stores are now closed Wednesday and Thursday with no notice to people with outstanding orders). Had to fight for almost this entire day on the phone to get a mattress NOT the one I ordered! Because they found out it was out of stock before the delivery. Had to have a third party deliver that cost me extra money, had to carry it up the staircases myself AND told me I might have to put the base together myself! This all would have been included in my original delivery of my PLUSH mattress. And now I may need to go buy a mattress topper to even sleep on this FIRM mattress they delivered to me and SPEND EVEN MORE MONEY. Moral of the story- Mattress firm is awful. Save your money and more importantly your sanity and go to Nebraska Furniture Mart. This place is awful.

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    Mattress Firm Outlet - 91st and Metcalf
    Mattress Firm Outlet - 91st and Metcalf
    Mattress Firm Outlet - 91st and Metcalf

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.1(15 reviews)
    0.1 mi
    Offers payment plans
    Established in 1991

    This was probably the worst experience I have ever had with a retailer in my whole life. My first…read moretime trying to buy furniture here, I was told from an associate that they couldn't verify my identity despite me being in person with a valid US passport. The sales people were both aggressive and clueless at the same time. This happened several times before I just went and did bought my choices online. Once the furniture arrived, all items were either damaged or looked like a knock off version of what I chose in store. I am currently trying to return these items and I have been on the phone with a total of 8 people today for more than 4 hours. None of whom have given me the same information and no one was able to actually "help" me until the last agent and even that was excruciating to deal with. I am still only able to return one of my 5 items and was not given any information as to why. I was simply told I have to wait for a vendor to approve a return for the remaining items. I'm assuming they're delaying this until my first payment posts. Truly an insane experience. Avoid at all costs.

    I was in there last week looking for a new couch. The sales lady wanted my email address so she…read morecould send me a picture and prices of the couches I liked. I decided not to buy there and now I keep getting spam emails from Bob's discount Furniture. I had told the lady at the time I wasn't happy giving my email address out and this is exactly why. They need to look into this.

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Bed Mart

    Bed Mart

    4.0(2 reviews)
    31.4 mi
    $$

    Very nice, helpful and knowledgeable. Kathy, the owner, helped us every step of the way and was…read morevery friendly. We also liked the fact that it is a local business and we're supporting our local economy. Will be back in following years to get our mattresses.

    I have two experiences with Bed Mart…read more My first experience was in 2009 where I purchased a new mattress and headboard. The employees were helpful, though I was also put off by the trash talking that was geared towards PayLess Furniture. This experience went off without a hitch, fast delivery, fast set up of my new furniture. No problems whatsoever! I still have the mattress and headboard and they're still fantastic. My second experience was in 2011. My partner and I wished to purchase a new bed. My old mattress was great, but we wanted something even better! We dealt with one salesman who was polite, knowledgeable, friendly, and at the perfect level of being helpful without being pushy or overbearing. He knew exactly when to walk away and when to come back and chat with us again. He was great! However, we weren't ready to purchase that day because we wished to check around at other furniture places to make comparable prices and quality checklists. He gave us a short list of prices on the mattress, headboard and frame and we went on our way quite happy with the experience. We came back another time and we were fully committed to purchase everything. Sadly, the mattress we wanted was sold out, but the salesguy said they might be able to order another one. The woman who works there jumped in and said that was NOT possible and all that was left was the floor model. She then took over and wrote down a quote--the mattress was the same price as our last visit but this time it was for the floor model. I said this wasn't good enough, I expected a discount on floor models but the woman would not budge an inch. She said she paid full price for the mattress, lowered the price, and if she sold it for less than the quote she gave me she'd lose money. To add further insult to her refusal to negotiate, she also informed us the price labeled on the headboard we were interested in was wrong and it should have been $50 more expensive. I'm not sure how that's my problem, the price is clearly marked on the furniture itself so if it's wrong you shouldn't turn around and try to make me pay for your mistake. However, I doubt the labeled price has changed since my visit. If you plan to go to Bed Mart, don't speak to the older lady (the boss?) who works there. If it hadn't been for her terrible behavior--which I would describe as dirty car salesperson tactics, then we would have walked out with a new bed and headboard set. The other salesman did absolutely nothing wrong and if they work on commission then it's unfortunate that the woman cost him a sale.

    Mattress Firm Outlet - Speedway

    Mattress Firm Outlet - Speedway

    5.0(3 reviews)
    10.4 mi
    $$

    After I received a message from Costco.com telling me that they have no idea when they will be able…read moreto deliver the mattress I ordered online I canceled my order and started hunting for a new source for a mattress. We went to three mattress stores that were on my map, all of them out of business. We search local listings with no success. I tried another place and told them of my issue with the online order and simply asked: what do you have available in your warehouse right now that I can buy? That was apparently too difficult of a question because they were unable to answer it. When I called this Mattress Firm location, Scott was quick to answer all my questions. We drove out to the location and he took great care of us. He only showed us things that they had in stock in the warehouse and now we have the scheduled for delivery in a week. We also had a pleasant experience with the manager there. She was super nice and helpful. Here is a pro tip so you can be smarter than we were, never get rid of your mattress until you have a new one in your possession. You never know when a global pandemic will jack up the supply chain. UPDATE: I had a recent interaction with Courtney the manager. She is absolutely AMAZING. She was super kind, considerate, and helpful with the entire ordering process. I highly recommend this location. She and her team will take great care of you.

    Jaret is the best! He really knows his mattresses! Super friendly and helpful with all of our…read morequestions. We'll definitely be back! He even recommended my new favorite breakfast spot! Thanks again!

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    Mattress Firm Outlet - Speedway
    Mattress Firm Outlet - Speedway
    Mattress Firm Outlet - Speedway

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    Discount Sales Outlet - 60 & Metcalf-behind Panera Bread

    Discount Sales Outlet

    2.7(7 reviews)
    1.2 mi
    $$

    Dear Leland, Not at…read moreall happy with the way my furniture delivery was handled today. I called you 10 minutes after the deliverymen left to report two big problems with one of the couches -- problems THEY should have caught before leaving: 1) A very prominent hole/tear at the top of the right arm. 2) A sharp tack or staple protruding from the face of same arm. (Also very prominent .... and dangerous.) Far from apologetic, you copped a nasty attitude and acted as though this was MY problem (well ..... I guess it was). You said if (IF?!) I wanted the couch replaced, it would have to be done TODAY. Because, even though I reported these problems IMMEDIATELY, you said I would be deemed responsible for these defects if the change-out was not done TODAY. First of all, there is no way anyone would look at these obvious defects and think I could have had anything to do with them. How am I going to get an INTERNAL staple/tack to puncture the covering and protrude from the couch. And when you see the manufacturing defect on top of the arm, it will be quite clear to you that a manufacturing defect is the only thing it could possibly be. Forget an apology or some simple common courtesy .... for someone who spent over $1,000 at your store. But where is the regard for my time, my convenience ..... for my TODAY? I already took the entire morning off work for this delivery. I work 70 hrs/week at three jobs to support my family. I am 100% self-employed which means No Work = No Pay. I had jobs scheduled for this afternoon, but now I will miss those hours as well because the change-out, you said, must be done TODAY. So, in addition to pissing off my own customers, today has cost me about $300 in lost income. Them's some expensive couches. Finally, you charged me almost DOUBLE what your employee Linda told me I would be charged for the transport of my old couches. (And I tipped your deliverymen very generously on top of that, despite this dirty dealing.) You told me three days ago that the deliverymen would have to assess the job when they got to my home and determine the charge accordingly. But in fact YOU had already told them what to charge me before they ever got to my place -- again, almost double the charge I was quoted by your employee. Some "Discount"! ..... Not happy.

    The entire staff was very friendly and accomodating to what I wanted. They really went out of their…read moreway to make sure I was happy and I will definitely be back! Thank you!

    Photos
    Discount Sales Outlet - All merchandise is NEW !

    All merchandise is NEW !

    Discount Sales Outlet - Huge selection of Are Rugs

    Huge selection of Are Rugs

    Discount Sales Outlet - Adjustable beds in stock

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    Adjustable beds in stock

    Prime Sleep - mattresses - Updated May 2026

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