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    IKEA

    3.3 (273 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

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    Kelsey M.

    Came to ikea to look around at new apartment furniture and found a couple things I will be back for. IKEA is always super clean and organized, though it is a bit of a challenge to get help if you need it. Definitely a nice place to get different decor!

    EV chargers in lot - Inside a vehicle, looking through the windshield at an electric vehicle charging station in a parking garage with people walking nearby.
    Amy J.

    Every staff member including kitchen employees are exceptionally personable and gracious. Had a snafu not being able to pay with cash temporarily for food and they let me eat while waiting for the right cashier to show up with privileges to the drawer. Lovely showroom that guides you on a meandering path upstairs through the showroom. Smells like Home Depot when you walk in which is a great wood smell.

    Our meal! - A meal featuring meatballs with gravy, mashed potatoes, a slice of berry cake, and two glasses of soda on a light wooden table.
    Jacy B.

    We love going to IKEA. But our favorite thing to do is get their meal! The meatballs, and potatoes, and Mac and cheese is amazing! We like the pop and of course we always try a new dessert! It's cheap and everyone is super nice and helps you!

    Brimnes fullsize bed and headboard.
    Omar D.

    Over the past weekend i dealt with IKEA and I had a Pleasant experience from speaking with customer service all the way to purchasing the item. Across the board everyone was helpful. While building the bed i stripped some screws. Went to location and they had extra screws. When I tell you class A across the board i truly mean this. I often buy from IKEA and this past weekend is a reason that I'll continue to buy from them over other places.

    Iris T.

    Love! Love! Love! Do I need more cookware or gadgets? I don't think so. Will I buy anything? Of course! Recently I have been purchasing cookware each time I visit an IKEA. I don't know why I never bothered to purchase in the past, but found that IKEA stocks a lot of induction compatible cookware at really affordable prices. I guess I assumed that they were too inexpensive to be any good and lol you know what they say about assuming! I am impressed at how well constructed they are. A plus is that the pans are a breeze to wash and clean up very nicely. Con is I never seem to find everything on my wish list and this time the shelves were especially barren.

    Salad w/Salmon & Potato Salad
    Lynnet P.

    We came to get a few things and decided to have lunch. The salad with salmons& potato salad is to die for! The dressing is slightly sweet with dill, the potato salad offsets the fish beautifully. There's plenty on this plate for a hungry girl.

    Carly C.

    IKEA has everything: affordable furniture, stylish designs, and a wide range of home decor items. They have modern and functional products. The store's layout and displays often inspire creative ideas for home organization and decoration. Over the years, I have purchased three beds from IKEA, a plant stand and a few plants. All still in great condition! Because the store is so huge, it's helpful to know the shortcuts located throughout the facility.

    A small, light-colored dog with curly fur looks over a white surface, with part of a person in a green tank top visible in the background.
    Valerie H.

    TLDR: shop online for pickup. I went to IKEA to buy a Kallax shelving system for the game room and a cabinet for my dining room. The furniture itself was decent quality and very simple to put together (with the dog's help of course lol). The IKEA experience though was not great. First, if you don't know where you are going the signs to park and go in are not super helpful. We made our way inside through the main entrance from the parking garage and were greeted with a map on the wall showing the layout of the store. I knew to expect the one-way path and occasional "shortcuts," what I did not expect was to have the map labelled completely differently from the website labels so you still can't find where your items are located. Next issue- there were no employees to be found 90% of the time we were in the store. You are expected to just know that you have to use the kiosks without being told that. We found the kiosks to "order" what we wanted, but every time I tried to order the dining room cabinet it kept telling us to "find an employee to place this order." That's great, but there are no employees anywhere! (They used a distinct word for employee, but it is escaping me now- maybe co-owner? IDK. Anyway...) Continuing on- When we finally did find an employee, they were hidden away in a back room around a corner several departments later, they said they were unable to help and to go use the kiosk. When I explained what the kiosk was telling us, they said to "go to warehouse aisle 16 and get help there." They gave vague directions how to get to the warehouse and then went back about their business of chatting with each other. We wandered around some more to find the warehouse and finally figured out we were on the wrong floor. We got there, passed the aisle 16 help desk that was empty (on a mission for the kallax so didn't even register at the time that it was our next destination), pulled our self-service items (the Kallax system) from the shelves ourselves, then proceeded back to aisle 16 to find the "help desk" to assist with ordering the dining room cabinet. We found the desk, and of course there was still no one there. We saw the check-outs at the other end so we headed there, all the while looking for a stray employee who might be able to get us help from the vacant help desk, no luck. By now I was getting impatient and was ready to say forget it and just leave without the dining room cabinet. We got to the check-outs and waited in line, then when we reached a person we could talk to (she was very nice) she told me they couldn't order the cabinet for us, we had to go to aisle 16 and have them do it at the help desk. Now I was moving into deep breathing mode. I once again explained that there was no one there to help me at the help desk, we had been past it twice now and were not the only people waiting there. She said she would find someone for me, "just go wait there and I will end the girl over." I said fine but this was my last try and marched back over to aisle 16 for the third time. Still no employees around, and I looked down every aisle on the way there. I waited for 5 minutes with another couple. They walked away and I got on the phone with my father who was still at the checkouts with the kallax so he didn't have to drag them all around the warehouse. I asked him to have the nice lady PLEASE send someone over because there "is still no one here and I'm done with this. I will NEVER come back." He had put me on speaker phone so she heard me and apologized, saying she would find someone. About 2 minutes later a girl who looked to be about 12 showed up and snarkily input my order into her computer, thrust a printout at me, then turned to leave. I stopped her and asked what to do with it and she snapped, "take it to the checkouts and they will help you. I need to go finish straightening shelves." I got back to the checkout and the nice lady there told us where to go to pick up the offending cabinet from the "back" warehouse. Why do you have 2? And why can't customers access the second one? Use one method or the other, not both. It is confusing and frustrating for your customers. We should either grab everything ourselves or you get it all for us. You also need better instructions/information on your kiosks (like telling us to go to warehouse aisle 16 to get help instead of "find and employee"). Once we paid we had to wait about 5 minutes for someone to bring the dining room cabinet to us, then it was smooth sailing. We went back to the parking garage where I waited at the curb with our purchases and my dad pulled the truck up. A nice young man from IKEA loaded everything into the truck and we were off. Like I said, the furniture itself is decent quality for the price and easy to put together, so I will probably buy from there again, I will just shop online for the drive-through pick in the future. I don't plan to ever set foot inside the store again.

    Pot lid organizer
    Crystal S.

    The service here was horrible. Nobody helps you. Nobody asked if you need help. I'm very disappointed. This is the first time I have ever been to IKEA and it will be the last. I have no intention on coming back. I feel like this place is very overpriced. The only few things that I found that were at a reasonable was some kitchen accessories!

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    20 days ago

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    4 months ago

    Would totally recommend for anyone, customer service was very good am coming back here.

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    6 years ago

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    2 years ago

    Multiple options and excellent selection. Be prepared to walk. Decent value but you'll occasionally find better deals online.

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    3 years ago

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    2 years ago

    Enjoyed the wonderful cafe and enjoyed looking at how to redo my house. Everyone was very helpful and nice.

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    5 years ago

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    4 years ago

    Service spot on. I love my time wondering around and discovering what I need. New kitchen? Yes!

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    Ask the Community - IKEA

    Do they accept mobile payments like apple pay?

    Yes, Apple Pay and Google pay as well.

    View All 2 Questions

    Review Highlights - IKEA

    They sell just about any type of homegood you can think of - furniture, storage, lamps, kitchen supplies, textiles, etc.

    Mentioned in 7 reviews

    Read more highlights

    Classic Kitchens Design Studio - Classic Kitchen Team

    Classic Kitchens Design Studio

    (1 review)

    I felt a little guilty wandering in there with no intention to buy a new model kitchen for my home…read more(I'm sorry, but what 20 year old can do that in this lifetime?! Some I'm sure, but no one I want to know...) I live for model kitchen stores (like Kitchens by Kleweno is Westport) but my visits are no less sincere than a little girl playing dress up. I clearly can't afford a dazzling silver modern Manhattan kitchen - but in Kansas I can look at a few and dream can't I? I was greeted by an older man who showered me with thick kitchen design magazines (thanks for the coffee table reads) and then he told me I could take a look around. I appreciated how he gave me space to wander - not like those damn Hallmark women that would rather claw onto your shoulder and be carried with you through the store like a black-feathered crow. I couldn't steal a stove or anything, so there honestly was no need to 'keep an eye on the kid.' And for the next twenty minutes, in the lull of the elevator music, I drifted from kitchen set to kitchen set - each one invoking a different emotion in me, a different story told. The first kitchen was like the playboy's serious no-frills kitchen complete with hard stainless steel appliances, dark wooded cabinetry and even darker tiled walls - it was masterfully designed - but I'm not a playboy (I thought it was funny how they added little frills like the SKYY vodka and martini glasses filled with crystal - it was so me - kidding). Other kitchens were more Johnson County-approved, with softer woods and cabinetry, spring greens and fall oranges and colorful vases and plate-ware. Once I had looked through the eight or nine sets they had built (the owner I had talked to in the entry and his wife), I looked through a large collection of posters they had printed out describing the work they do and it sounded so interesting - all of the broadened design that they incorporate. Of course, I thought - in Kansas? How surprisingly forward of this place...they do kind of fool you with a title like "Classic Kitchens" because that's only the half of it. I looked through their work of contemporary and metropolitan kitchens as well as American and European traditional kitchens. Kitchens for beach homes with waterfront views and kitchens for a wine connoisseur and hundreds more I will not bore you to write about - but it was fascinating to look though. When I asked the man if he had a pamphlet about the different styles I might take home with me - he pulled out an actual book and told me it would cost $5. I thought it was a joke and laughed - but he was serious and felt bad about sticking me with a cost, so instead he gave me more free magazines to take home. Sweet, sweet man! So, I left with his wife's business card - and falsely made him believe I would discuss 'my homes kitchen redecoration' with my father - LIES (I'm awful) but otherwise just too poor to walk into a store like that. To be fair, CK offers two lines of design - one higher end and one less expensive option - and both still too much for me. Some day...sigh.

    From the owner: At Classic Kitchens Design Studio we believe all rooms of the home are for living. Like your…read morefamily room or den, the kitchen should reflect your own personal style and truly meet your daily cooking and lifestyle needs. For ideas and inspiration, please call for an appointment or stop by our showroom located in Leawood Historic District.

    Crate & Barrel - Nice decor

    Crate & Barrel

    (44 reviews)

    $$

    Crate & Barrel is a great place to shop because of their quality products and reasonable pricing…read more(excluding furniture). Every piece they have is quite unique and fits your everyday needs. All the designs are simple, sleek, and in neutral shades, and that's something I truly adore!!! The staff is not very welcoming sometimes..at least that's how I felt but they are usually friendly and polite. Tip - If you're looking to buy a coffee machine, they do offer coffee samples for some machines like Jura or Nespresso. The ground floor has kitchen pots and pans, appliances, cutlery, and dinnerware, while the upstairs floor is more focused on furniture shopping. I have visited this store numerous times and gotten gifts for a lot of friends as well - each one of my friends said that they are of good quality and are long lasting. I'm sure you will enjoy visiting this beautiful, elegant store. 5/5 rating!

    Customer service was not satisfactory at all. They didn't care about helping much at all or even…read moregiving alternate solutions. The kitchen pieces and furniture are all wonderful looking but customer service was one of the worst. They gave me plates and bowls that I took home and checked the quality after, which half were defective with nicks and bad finish to where you can see the base material. Their policy was that once the sticker is taken off, they can't do anything about it. But instead of being sorry or offering an alternative solution, they just laughed it off and left. Trash. Other than that, the only reason I saved it at 2 stars was the curbside pick up. The gentlemen was really kind and helpful, much better than the rude manager of the store. Price wise, the dinnerware are pretty affordable and decent.

    Floor & Decor - Our new stone wall.

    Floor & Decor

    (53 reviews)

    I LOVE the vast selection here. I always find what I'm looking for, or what I wanted, but didn't…read moreknow I wanted! They always have plenty of product in stock. Their displays are great and sell themselves. They have unique product I don't find at the box stores. The "inspiration station" is such a good idea, so I can set up my tile and match it up, step back and look at it to get a visual. A couple days ago, a staff member named Cindy, asked me if I needed help. I said no, I was fine. Then, by her observing what I was looking at, she said, "well let me know if you need help finding sealer or anything else. I assume you know you need to seal your marble before grouting. I'm happy to help you make decisions too, if you need help choosing and getting ideas." Hmmmm. What??? I DIDN'T know I needed to seal my marble before grouting. I was about to make a big mistake. So, I enlisted her help. She was a such a wealth of information. I have been a DIY'er for 20 years, and felt pretty confident in my abilities, but she told me things I didn't know. Granted, I have always worked with ceramic/porcelain tile, and am new to working with marble. How different can it, be, right? Wrong. She knew what country the marble tiles were from. "This tile is from Turkey. Just like the one you're looking at. It would match!" She knew what kind of grout I needed. Sealer. Edging metal pieces. She asked me what I was going to use on the corners. Where I was going to lay the tile. If my wet saw blade was sharp. She helped me choose grout color. Showed me samples. Trotted me all over the store, here to there, getting everything I needed. She even sprayed down the marble, showing me what it would look like after it was sealed, since it can darken. WOW. Someone, put this girl on commission! She deserves it. I spent an extra $100 because of her, and do not regret any of it. I now feel very confident in the look and longevity of my upcoming tile job I'm about to embark on. The sealer and grout have a very long warranty, and so this is work I will not have to redo anytime soon. YAY! I'm blown away. Customer service like this, these days, is very very hard to come by. I will be returning, and asking for Cindy. Thank you, Cindy. You are epic.

    New year, new house project and Floor & Decor continues to be our "go-to" store for flooring and…read moretile. Upon our most recent visit we discovered they now offer quartz countertops and cabinet handles/pulls. We have visited all the local big box stores as we are remodeling our kitchen, but Floor & Decor not only has the best selection, but the best pricing as well. Throw in some incredibly knowledgable staff, and we are SOLD, once again. We continue to save time and money by shopping here. 100% once again.

    The General Store - https://generalstorekc.com/collections/trapp-candles-7oz-poured

    The General Store

    (28 reviews)

    $$

    In honor of #ThankYouThursday where we pen a review for a local fav, The General Store in downtown…read moreOP was the first place my mind headed. This gem of a store has been so clutch over the years for picking up gifts. Some of the people in my life are, um, a little hard to shop for, but when I come in here, I always come away with something great. It's all so well-curated; some gifts are classy, some funny, and many are versatile. It beats the socks off of going into a big box store in a million ways. Being in a charming stretch of a walkable area adds to its appeal, and the staff is always friendly. They also have Pickwick candles which are some of the best in town. These soy candles will last multiple seasons and almost all of them smell amazing. Cheers to this shop, they're doing it right and have saved my bacon every December since they've opened.

    1. I'm going to this store for every birthday and Christmas, including my little grand baby who…read moreturns 1 on 12/31. 2. The General Store is a board book extravaganza. Board books every where. While I went there for a Trapp candle leather/tobacco for my son (which smells like leather and tobacco and is really nice) the amount of board books for children is phenomenal. I could easily spend $100 on board books there. And not just regular board books, but interesting topics like the Kansas City board book I bought. 3. Haha the cluster eff towels, cluster eff pencils, Get the eff to sleep book (which I bought). The unique gifts and trinkets are bountiful and wonderful. I laughed out loud plenty of times, including at the Dog in Chairs gift cards. There's plenty of things to see and buy. Thanks to Adam and the Yelp shop local event, The General Store is a must see. Oh I forgot pictures, sorry.

    IKEA - furniture - Updated May 2026

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