I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

I had extensive water damage at my home that was caused by the heavy rains. Simon K. at Restorerz…read morearrived for a thermal imaging inspection. The tools he used to inspect the damages was best-in-class. We inspected the damages together which I thought was great and very informing. After the inspection I was recommended to take care of the water damage as soon as possible to prevent any mold growth. Simon gave us his best and most honest recommendation; we moved forward. I was truly amazed by the customer service from start to finish.

What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

We wholeheartedly recommend First2Respond, and specifically Jose and Jason for any remediation…read morework! Jose and Jason worked on two projects in our apartment that turned out to be larger in scope than anticipated and they ended up being in and out of our unit for three months, including early mornings and weekends. We are so grateful for their thoroughness, cleanliness, and their knowledge. But even more importantly for us, we are grateful for their positive attitudes, kindness, and for how considerate they are. We have a toddler who simply loved Jason, and they were both so sweet with him. They also were quiet during his nap times, conscientious about taking off their shoes, and all around a pleasure to have in our home despite the circumstances. They are great at what they do and also just really good people.

We have used them on a few jobs and they are the only company we'll use. Chris and his team are top…read morenotch. Chris has very high standards and he provides exceptional personal service because he cares about his clients. You'll appreciate knowing that your house will be taken care of the right way.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.

Chuy communicated all of technicalities of the repair very clearly. He went the extra mile with the…read moreinspection and was able to help find issues we had been trying to solve with other companies. We requested water removal in order to have plumbing change out leaking pipes. He was incredibly fast in returning our call as well as doing the inspection same day we called. Not only was quality of his team's work great (Fermin, Enrique, and Vladimir), it also came at a great value when other estimates we received were much higher to do less. Thank you

I recently hired American Water Restoration to do some remediation/encapsulation work at my home…read more(prepping for the sale of my home). Ernie and his team were absolutely fantastic. They were beyond helpful, thorough, diligent and patient (as I was staying in my home while the work was done). They were always punctual, pleasant and accommodating. After the work was completed, the inspector who came to my home indicated that the work done by Ernie's team was excellent - EXACTLY what one would want to hear from an inspector! Very reasonable cost, superior work...what more could a person ask for? I am super grateful, would easily hire them again, and would highly recommend Ernie and his team to anyone seeking remediation/encapsulation services!!!

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!

Had a really good experience with ASAP Water Damage. Sharon and the team showed up quickly, took…read morecare of everything, and made a stressful situation feel a lot more manageable. They were easy to deal with, explained what they were doing, and got the job done right without wasting time. Would definitely use them again and recommend to anyone dealing with water damage.

Abraham is a solid guy. Multiple follow up visits for a pesky problem. Went beyond to help out…read more Thank you Abraham.

Thank you! Thank you! Thank you! Kathy Michelle Moufarrege went above and beyond to help me!!! I…read morehighly recommend this company and this employee! You won't be disappointed

Dennis is the main man and he is so great to communicate with. Any questions I had about my extreme…read morewater disaster, I could call Dennis at any time of the day or night. He is all about service. What a personality! He takes great pride in his job and his crew ripped out all the water damaged walls and flooring in my townhouse. I would highly recommend this company. I wish I could find the pictures of my phone but it was three months ago. Dennis made sure that Alexis' crew came in to dry out the completely SOAKED moisture and they brought in huge industrial fans for three weeks. It was definitely a long ugly process! They were very communicative and sent me a progress report every day. I am including the videos to show what happened