My husband has a 2012 Prius in mint condition. Ten years ago a deer hit his rear passenger door. We…read morebrought it to Moodys, they repaired after two tries. Fast forward 4 years and that spot began to rust/bubble over the wheel well. We brought it back to Moodys who refused to honor their lifetime guarantee work saying the rust is due to age. There is not another spot of rust anywhere on the vehicle to this day. Shame on Moodys. We will never go back there again.

Brought car to Moodys in early April after I was in a car accident. An appraiser came out, sent…read morequote to insurance company, all was agreed upon. An amendment was needed, done fine, and car was returned to me apprx 2 months later. The car was not completely fixed however. I called Moodys and spoke with "Moodys Employee 1" who said it was probably just rust from sitting for so long. Drive it for a bit, jam on the brakes to clear the rust. After a bit, no success. I call them back, brought it in and ME1 test drove it, recognized the brakes were not correct. Said he would order parts, call me when they were in, and finalize the repairs. I emailed my insurance company to keep them aware. My rep had been in contact with Moodys all along and had already paid out the claim. Another amendment would be needed. This was July 23. I kept calling Moodys every couple weeks to check on "parts". Eventually in September, now passed on to Moodys Employee 2 who said they're too busy, but would take the car in, flatbed it to dealership to fix because they were so behind on jobs. I did this and received rental car on Sept 29. ME2 called same day, left a message saying car was fixed, still at dealership and he would call back when it arrived. My car has an app that has current gps location. I did not hear from ME2 again. My app showed car was still at dealership. Despite this, and giving it some time (considering it has now been 6 months since my car first went in. I thought they were really understaffed and really behind) called to inquire as to when I could get my car. Was informed ME2 was no longer employed there. Passed back to ME1. ME1 said all is complete and they'd been calling me to come get it. I never received a voicemail after ME2 said he would call again. I go in next day to return rental (Kia) and pick up my car (Volvo). Everything was fine when I did this. Nobody mentioned that I would be charged for the rental car or any portion of it. A week later, I receive a call from Enterprise Rental Car. Moodys refusing to pay the bill now. I call my insurance company for advice. The insurance company said that not only did Moodys not contact them, nor did they submit another amendment, but they are not allowed to subcontract out repair work. Especially when my car was still under warranty. The insurance company did not sign off on the brakes. A lot went wrong and concerned the insurance folks. My insurance company is doing an investigation as is my credit card company for the rental car charge. Moodys refusing to accept responsibility for all of the rental car days and never told me I would be charged for it or any part of it. I have also been advised to report them to the Bureau of Motor Vehicles.

I was attracted to this business by the sign out front that says "rust repairs". I had work done…read moreand a component of the body replaced by "an employee" of this business, or so I was led to believe. One month later, the paint on the hood is bubbling. Phil Menard, "the employee", said he would fix it. Two missed appointments by Phil and I'm greeted by the owner, Charlie. He said he would fix the problem but I'd have to pay him. Ridiculous!. I stopped for rust repair at a business that I expected would take better care of my needs. Am I supposed to know that Mr. Fogg was on vacation and that his "employee" was taking money under the table? I think not. Shady dealing here my friends!

So our experience with Champion was kinda by default the first time, there are very few auto body…read moreshops that can take care of a Class B RoadTrek, so we drove 45 minutes to Arundel to get our beloved Zelda (our camper) to get the best care after a minor mishap. We dealt with Calvin, mostly, although the whole team is great. After the experience with Zelda, we also returned to get my stupid accident on my 2022 Prius taken care of (I literally left the hatch back up and tried to back out of the garage). Not a huge deal, but a total pain; and the Champion team took such great care, got the car fixed, record time, no issues, insurance happy and I'm happy. There are a lot of auto body shops - sometimes it feels good to find one that is honest, ethical and timely.

Bought a 2023 Tacoma from a dealer in Topsham. Had some pretty deep scratches on the hood and a few…read moresmall ones on the roof. Dealership agreed to have the hood repainted and roof repaired. Dealership indicated that Champion is great to work with. They did an outstanding job. Would recommend them anytime. Luke is a great guy. Easy to speak with.

My Mom bought a Volvo here and it's been nothing but a nightmare since. After buying it, the Volvo…read morebroke down *several* times and after having them "fix" it, it broke down again. We had an issue today with the tire and brought it to our mechanic and he said the tires are all unsafe and wouldn't pass for an inspection and we've only had it since October. He actually told us the tire could explode because of its condition. They had an inflated list price for the car, the sales paperwork was screwed up and the communication through the whole process was very difficult.

Writing on behalf of my mother…read more A very unfortunate incident with a 4x4 post just below the sight line of the car left the two doors on the passenger side of her car badly dented and scraped up. The cheapest estimate from a body shop was north of $4000. Autosy Auto Spa came to the rescue! For much cheaper, they were able to make the car look so much better - for nearly a tenth of the price they did 80% of the work. They were honest, forthcoming, and did incredibly detailed work. They have earned my mom's business for the rest of her life, no doubt. I would recommend them for anyone with detailing, scratch repair, or paint matching needs in a heartbeat. Go visit them and let them know what you need. They will tell you the truth and do good work for fair prices. TL;DR: Autosy Auto Spa is awesome!

Took really good care of my parent's car!…read more Needed a thorough interior detailing done and Autosy handled it extremely well. Came back looking like new.