Absolutely wonderful experience. Got me in the shop asap, had the work done in record time and has…read moreso pleasant and professional. Very lucky to have such a reliable spot in the neighborhood!

Nice person at first but will not take responsibility for the unsatisfactory "work" they did.read more

Walked in telling them I want full diagnostics and that I already have the codes (I got them from…read moreadvance auto parts). This guy just runs his own codes again, "looks under the hood to see how easy it would be to fix oxygen sensors" and that was his diagnostics. I had to even ask what diagnostics he did when he went to charge me for this. His codes were the exact same by the way. Just wants to start changing things without a deep dive - so you'll end up changing a bunch of items with them. Customer service was obviously terrible too. Don't go here

Never written a review in my life and I'm 99.9% sure I'll never write another…read more The entire process of dealing with ABC was horrendous. They seem like decent guys to joke around with (trying to be fair here). But what I experienced was anything but professional. It would take pages to document this past weeks experiences with ABC. It feels like it's been much longer than that. They wasted way a large amount of my time and money as a result of incompetence. Whether it was completely forgetting about my tow, or charging me for new parts that he GAVE back to me so that I could INSTALL THEM MYSELF because he didn't HAVE TIME, or telling me he'd be there at 4:30pm to check me out but he then leaves to go home early for the day, or telling me he didn't get around to the oil change I asked for because he didn't have time! (which is odd because he went home early!!!) OR MAYBE it was just the fact that the whole reason for the tow was because the fuel pump was going, and he didn't touch anything besides the brakes! Throughout this entire process, I made an in-person appointment, 2 weeks out. I then went back in 2 days prior to the tow to confirm (shouldn't even be necessary on my part). When i finally got ahold of them over an hour after my scheduled pick up time, they begrudgingly came to pick me up, and then proceeded to tell me that they aren't going to even work on it for a few days because they have certain customers that are a priority. WHY DID I WAIT 2 WEEKS FOR AN APPOINTMENT THEN??? None of it makes sense. Honestly, they truly seem like decent individuals. BUT this was the most unprofessional spot I've been to since moving to Maine. 2/10

A Bentley lost power. Parry could have recommended costly repairs, settled on spark plugs. Car is…read morerestored! Parry even refused other parts that didn't meet what they wanted for quality. I like that: someone who looks out for my interests as well as theirs. They have earned my trust. They also have a nice enclosed waiting area, and the shop is immaculate, Always a good sign.

I brought my vehicle in as it was skipping. Parry Motors was asked to put it on the diagnosis…read moremachine and let us know what was wrong. They took it upon themselves to try to repair the problem - without even contacting me. They pushed the spark plug into the motor and damaged the engine. They now refuse to repair it stating that "that is why I don't like doing spark plugs". Please do not bring your vehicle in for service - you will regret it like I do. I gave it a one star because I could not choose negative.

All of my interactions with their personnel were friendly and professional. My car was a total loss…read moreso I did not have any repairs made; the car became the property of the insurance company.

My front bumper needed total replacement which they took care of with professionalism & quality…read morerepair. Convenient extended hours too!

My husband has a 2012 Prius in mint condition. Ten years ago a deer hit his rear passenger door. We…read morebrought it to Moodys, they repaired after two tries. Fast forward 4 years and that spot began to rust/bubble over the wheel well. We brought it back to Moodys who refused to honor their lifetime guarantee work saying the rust is due to age. There is not another spot of rust anywhere on the vehicle to this day. Shame on Moodys. We will never go back there again.

Brought car to Moodys in early April after I was in a car accident. An appraiser came out, sent…read morequote to insurance company, all was agreed upon. An amendment was needed, done fine, and car was returned to me apprx 2 months later. The car was not completely fixed however. I called Moodys and spoke with "Moodys Employee 1" who said it was probably just rust from sitting for so long. Drive it for a bit, jam on the brakes to clear the rust. After a bit, no success. I call them back, brought it in and ME1 test drove it, recognized the brakes were not correct. Said he would order parts, call me when they were in, and finalize the repairs. I emailed my insurance company to keep them aware. My rep had been in contact with Moodys all along and had already paid out the claim. Another amendment would be needed. This was July 23. I kept calling Moodys every couple weeks to check on "parts". Eventually in September, now passed on to Moodys Employee 2 who said they're too busy, but would take the car in, flatbed it to dealership to fix because they were so behind on jobs. I did this and received rental car on Sept 29. ME2 called same day, left a message saying car was fixed, still at dealership and he would call back when it arrived. My car has an app that has current gps location. I did not hear from ME2 again. My app showed car was still at dealership. Despite this, and giving it some time (considering it has now been 6 months since my car first went in. I thought they were really understaffed and really behind) called to inquire as to when I could get my car. Was informed ME2 was no longer employed there. Passed back to ME1. ME1 said all is complete and they'd been calling me to come get it. I never received a voicemail after ME2 said he would call again. I go in next day to return rental (Kia) and pick up my car (Volvo). Everything was fine when I did this. Nobody mentioned that I would be charged for the rental car or any portion of it. A week later, I receive a call from Enterprise Rental Car. Moodys refusing to pay the bill now. I call my insurance company for advice. The insurance company said that not only did Moodys not contact them, nor did they submit another amendment, but they are not allowed to subcontract out repair work. Especially when my car was still under warranty. The insurance company did not sign off on the brakes. A lot went wrong and concerned the insurance folks. My insurance company is doing an investigation as is my credit card company for the rental car charge. Moodys refusing to accept responsibility for all of the rental car days and never told me I would be charged for it or any part of it. I have also been advised to report them to the Bureau of Motor Vehicles.

You would be a fool to go anywhere else! I wanted a new exhaust for my truck and was looking for a…read morespecific sound. I first went to a local shop that specializes in offroad accessories. I was going to get it done there, but realized I'd never know what it was going to sound like until it was on. If I didn't like the sound at that point I'd be stuck. The young girl at that shop actually recommended I check out Lou's and I'm glad she did. Chris (the owner of Lou's) was great. I explained what I wanted and he took the time to temporarily set up different configurations until I got the sound I was looking for. During the install he was meticulous at making sure everything was perfect. I couldn't be happier with the end result and it was about half as much money as it would have been to buy a pre-made kit and have the first shop install it. On a side note I know a guy who is a master welder for over 30yrs. He was extremely impressed at Chris's welds.

They do amazing work went in for a flex pipe was in and out less than 20 minutes I would send…read moreanyone I know to Lou's our check engine light went right off after there work. Great price too....

Excellent service. Reasonably priced. Their Express Service is very easy to use. The staff is…read morefriendly and informed.

This was the best experience I have ever had with buying a car. There was no haggle, no pressure…read more Doug and Vinny were both super understanding of my needs and situation. They were able to find the perfect car for my twins who are new to Maine. We now feel very comfortable in a safe and reliable vehicle and I will tell everybody looking for a new or used car to check out patriot Subaru!

Sorry but I need to give you a thumbs down for your service and fees. Looking at the bill I paid on…read moremy visit last week and comparing the parts fees with NAPA online it appears you upcharge the parts about 80-90% . I can see a little extra on parts but almost double fees for parts???? And then this visit I booked ahead a week for an appointment and left you my vehicle for the day and you not getting the work done didn't sit with me well. I know we all got to make a living but you need to be reasonable with your clients. Too bad because you seemed to be responsible and knowledgeable on speaking with you. Courteous but....

These people screwed me, and now won't answer my phone calls or respond to my messages. I bought a…read morecar off the owner, who claimed to be William Phinney and when I called asking for him they said that no one goes that name. I bought this car under the impression it would run and drive, for more than 2 weeks. Seeing as he reassured me this car was doing great. 2 weeks later and here I am replacing a part he swears he just put in. Dropping $500 I just don't have into a car I don't even want anymore. Do not ever go here. They are scum bags, and will screw you.