Brought car to Moodys in early April after I was in a car accident. An appraiser came out, sent…read morequote to insurance company, all was agreed upon. An amendment was needed, done fine, and car was returned to me apprx 2 months later. The car was not completely fixed however. I called Moodys and spoke with "Moodys Employee 1" who said it was probably just rust from sitting for so long. Drive it for a bit, jam on the brakes to clear the rust. After a bit, no success. I call them back, brought it in and ME1 test drove it, recognized the brakes were not correct. Said he would order parts, call me when they were in, and finalize the repairs. I emailed my insurance company to keep them aware. My rep had been in contact with Moodys all along and had already paid out the claim. Another amendment would be needed. This was July 23. I kept calling Moodys every couple weeks to check on "parts". Eventually in September, now passed on to Moodys Employee 2 who said they're too busy, but would take the car in, flatbed it to dealership to fix because they were so behind on jobs. I did this and received rental car on Sept 29. ME2 called same day, left a message saying car was fixed, still at dealership and he would call back when it arrived. My car has an app that has current gps location. I did not hear from ME2 again. My app showed car was still at dealership. Despite this, and giving it some time (considering it has now been 6 months since my car first went in. I thought they were really understaffed and really behind) called to inquire as to when I could get my car. Was informed ME2 was no longer employed there. Passed back to ME1. ME1 said all is complete and they'd been calling me to come get it. I never received a voicemail after ME2 said he would call again. I go in next day to return rental (Kia) and pick up my car (Volvo). Everything was fine when I did this. Nobody mentioned that I would be charged for the rental car or any portion of it. A week later, I receive a call from Enterprise Rental Car. Moodys refusing to pay the bill now. I call my insurance company for advice. The insurance company said that not only did Moodys not contact them, nor did they submit another amendment, but they are not allowed to subcontract out repair work. Especially when my car was still under warranty. The insurance company did not sign off on the brakes. A lot went wrong and concerned the insurance folks. My insurance company is doing an investigation as is my credit card company for the rental car charge. Moodys refusing to accept responsibility for all of the rental car days and never told me I would be charged for it or any part of it. I have also been advised to report them to the Bureau of Motor Vehicles.

I have a Tesla that needed some pretty serious work. Joel was fantastic to work with every step of…read morethe way. He made it painless in terms of getting Enterprise to show up with a rental vehicle and keeping me updated throughout the process. And the car looks great.

My front bumper needed total replacement which they took care of with professionalism & quality…read morerepair. Convenient extended hours too!

The best service and very fair prices! I am VERY happy with the service I have received today. I…read moreeven purchased my own part and they repaired and installed it, which saved me a good amount! I am a customer for life, and highly recommend this company if you are ever in need of their services.

Dryden did an outstanding job stripping and repainting the hood of my ice green metallic 1975…read morePorsche 911 Targa. The color and texture match are perfect. In addition, they are the nicest people. I could not recommend them more highly. (I would add a photo if I could figure out how.)

Needed to get my front end fixed. They did a great job and even buffed out my other headlight to…read morematch my new one & make my car safer. Very happy with the service/work done/ communication from shop helping me through the process.

After paying the required $20 appraisal fee (cash; no receipt) at the office, the appraiser glanced…read moreat my car and said, "this will be expensive." After a 90 second visual inspection, I received a detailed computer printout by email with itemized repair estimates, along with an invitation to ask questions. My simple question about a self-pay, simpler repair went unanswered.

Everything went well! They do beautiful work and are a pleasure to deal with…read more They were extremely helpful and Nick, the manager, is extremely knowledgeable.

If I could give zero stars, I would. My car was towed by Bobs Auto, and the entire experience was a…read morenightmare. The staff was rude and unhelpful, the fees were outrageous, and the process to retrieve my vehicle was unnecessarily difficult. They also removed my debit card from the vehicle which seemed like they were doing it to hold against me. The owner continued to swear and was very unprofessional. I was charged storage fees for the two days they were closed and was told I should have left a message. Nothing on their website says to leave a message when closed. This place is an absolute scam job. I understand towing happens, but there's no excuse for the lack of professionalism and poor customer service. If you have any choice in the matter, steer clear of this company!

If you call with a question, but they don't feel like answering, they don't call you back. Not…read moreprofessional at all.

So our experience with Champion was kinda by default the first time, there are very few auto body…read moreshops that can take care of a Class B RoadTrek, so we drove 45 minutes to Arundel to get our beloved Zelda (our camper) to get the best care after a minor mishap. We dealt with Calvin, mostly, although the whole team is great. After the experience with Zelda, we also returned to get my stupid accident on my 2022 Prius taken care of (I literally left the hatch back up and tried to back out of the garage). Not a huge deal, but a total pain; and the Champion team took such great care, got the car fixed, record time, no issues, insurance happy and I'm happy. There are a lot of auto body shops - sometimes it feels good to find one that is honest, ethical and timely.

Bought a 2023 Tacoma from a dealer in Topsham. Had some pretty deep scratches on the hood and a few…read moresmall ones on the roof. Dealership agreed to have the hood repainted and roof repaired. Dealership indicated that Champion is great to work with. They did an outstanding job. Would recommend them anytime. Luke is a great guy. Easy to speak with.

I was attracted to this business by the sign out front that says "rust repairs". I had work done…read moreand a component of the body replaced by "an employee" of this business, or so I was led to believe. One month later, the paint on the hood is bubbling. Phil Menard, "the employee", said he would fix it. Two missed appointments by Phil and I'm greeted by the owner, Charlie. He said he would fix the problem but I'd have to pay him. Ridiculous!. I stopped for rust repair at a business that I expected would take better care of my needs. Am I supposed to know that Mr. Fogg was on vacation and that his "employee" was taking money under the table? I think not. Shady dealing here my friends!

Quick friendly service. Went in for an estimate and they fix it right then. Dent is now…read moreundetectable. Couldn't be Happier.

Norm does fantastic work! He really is a magician in removing dents. I've brought several cars to…read morehim and have been amazed at the results each time.

Great prices! Awesome customer service and a perfect way to keep your car on the road.read more

First, the product they use works great, is very affordable, and is better than any other rust…read morepreventative I have ever tried. I really like their website with upfront pricing online. It is nice to book online as well.