I have to say, this has been the most amazing experience I've ever had! RIGHT PRICE AUTO TN (Dolly…read moreParton Pkwy) has truly earned my business and loyalty. Here's a little backstory: I've spent the last 4 years trying to buy a car from various dealerships, only to be brushed off--either because of how I was dressed or dealers assuming I couldn't afford it. Many places asked me to fill out a credit app before even talking to me, treating me like I wasn't worth their time. But at RIGHT PRICE AUTO TN, it was a completely different experience. Brandi was incredible. She sat with me for over an hour, listening to what I wanted and helping me explore options. Not once did she ask how I planned to pay or push for a credit check upfront. She treated me with respect and made me feel like my time and needs mattered. Once we found the perfect car, she kindly walked me through the payment process without any judgment. Then there's Bo--what a patient and thorough person! He took the time to go over my credit file in detail, explaining everything step by step. We discussed financing options for over an hour, and not once did I feel pressured or rushed. Their willingness to help and their genuine care blew me away. Initially, I was planning to wait until the new year to purchase, but the kindness and effort Brandi and Bo showed me changed my mind. After going home and discussing things with my sister, I decided to move forward. Two days later, I returned to finalize the pricing, test the car, and agree to the terms. What really stood out was their flexibility. On the day I picked up the car, I was running late and wouldn't make it until close to their closing time. But despite that, they reassured me and waited patiently, even though I was coming all the way from Georgia. I can't say enough about how wonderful this team is. From their professionalism to their kindness, they truly went above and beyond. I wish more car dealerships treated people like this. They made a stressful, intimidating process feel easy and comfortable. Thank you, RIGHT PRICE AUTO TN, for making me feel valued and for helping me find the perfect car. You've earned my business for life. Highly recommend to anyone looking for an honest and caring dealership. I'm truly blessed to have found you!

WARNING: Do Not Do Business With These THIEVES!…read more We are a transportation company that was hired to transport vehicles for this dealer. We fulfilled our contract, picked up and delivered the vehicles on time, and everything went smoothly at delivery with no complaints whatsoever. Yet, these dishonest people had the audacity to STOP the check without reason! We've done our part and provided quality service, only to be met with unprofessional, shady behavior on their end. This is a textbook case of theft, and we will be reporting them to the proper authorities. DO NOT engage with this company. They have shown they cannot be trusted and will try to cheat you. Highly suggest you steer clear if you value honesty and integrity in your business dealings.

Lower mileage car, reasonable price, excellent customer service from Sheree…read more Would buy from this dealership again

This guys are top notch in that area! Great customer service and great prices. Thanks a lot for my…read moreChevy Sonic

This is a dealership that has went way out of thier way to make sure i was happ and satisfied…read more Would recommend to everyone.

What could improve Yelp? Maybe the morals of these con artists. They sold me a damaged, previously…read morestolen vehicle and did not disclose this information. Now I'm facing bankruptcy to get rid of it, as previously stolen vehicle are WORTHLESS. Not to mention it's been worked on due to what I can only speculate was a wreck. Why else would the ENTIRE underside be nothing but junkyard parts? Especially when the vehicle had an IMPECCABLE service record rating. Carfax? What Carfax? The one they CHARGE YOU EXTRA for? I already did not have money, or I wouldn't have went to them in the first place. Now I risk losing EVERYTHING. DO NOT GO TO THEM!!

I recently bought my wife a Mustang GT Convertible for her birthday and we brought it to Rocky Top…read moreFord for its initial service. We found all of the staff very nice and genuine. They did a great job of servicing her car and provided a detailed inspection report. We're looking forward to working with them in the future. We also found the Dealership to be very nice, clean and uncluttered. Service waiting area was comfortable and I wouldn't hesitate to wait there in the future.

Untrustworthy - NEVER TRUST or USE SERVICE!!! I was in town for the holidays with my family when…read moremy car wouldn't turn on so I had it towed to Rocky Top Ford Service thinking the Ford dealer would be my best option when from out of town. The service department lied and said that 3 parts failed and I would need to replace all at the cost of $2200. (Module, fuel pump and high pressure pump). Im mechanically inclined and didn't believe them. Well I'm glad I didn't, all I need to replace was the fuel pump which the part at their cost was $800+, I got it from a parts store for $300ish a replaced myself. Saved $1800 by not falling for their bs. They figured they had me by the b*lls since I was 600 miles away from home and tried to get me. Scammers. This is the type of service department that gives dealerships bad reputations. I was ready to pay for a pump, but to tell me it was both pumps and a module when infact it wasn't is disgusting and I feel bad for everyone who ever uses this service department as I fear they're all being hustled, even if it's for an extra $50. Run.

This was a great experience all the way around. The people that work their are very kind and know…read moretheir stuff! They were very accomodating, the vehicles on the lot are good, quality vehicles and pricing and financing is simple and affordable. If you are in need of a vehicle and live in East Tennessee, stop by and see these guys. They will work with you on your financing and put you in a vehicle that is nice and affordable!

Bought a 2015 impala from auto pros Thursday morning found out today Sunday that the rim is cracked…read moreand welded badly that's so dangerous!! I paid every penny I had and just found this out the rims making my tires egg shaped so I have to replace tires and rims.. do not buy from here!!!!!

I have purchased a car from there around February or March, we live in the tri city's area which is…read morean hour and a half away. We didn't even have it a month and the transmission went out, they fixed it but we had to pay for it, and we have to fix everything else wrong with it. They came to tow my car because "supposedly they weren't receiving my payments" so I went to the bank and got it worked out they towed my car FOR NO REASON AND GUESS WHAT STOLE MY PROPERTY OUT OF IT, USED ALL MY GAS UP, IM GETTING A LAWYER THEY WILL TAKE RESPONSIBILITY FOR WHAT THEY DONE TO ME.

From the owner: We specialize in financing people with bad credit, no credit, bankruptcy and even those with…read morerepossessions, because we know that bad things can happen to good people. Everyone has guaranteed credit approval. We sell quality cars at a fair price.

Great people to do business with…read more Good deals good services Friendly people Ask for Marvin if you're buying, he'll steer you right

I made an appointment to get my 2024 GMC Canyon fixed under warranty. I took it in at 9:10 am for a…read more9:30 appointment. I was told around 2 hours. 3 hours later I went to check on it and they had not even started on it yet. 6-1/2 hours later I called and they couldn't find anyone to talk to me and after being on hold for a very long time, I asked for the manager or the owner. I was told they'd have to find him and he'd call me back. He called and said it's not done and that there were multiple updates that it needed and each one has to be done individually and that's what's taking so long. UPDATE: They called after 5 PM and said it was ready. I picked it up and now the speed limit register on the dash doesn't work. It worked before, but not now. Also the paperwork said it only had one update done for the radio, not multiple updates like the service manager told me. I now have to take it back again for the problem they created or find another dealer that can actually fix it without breaking something else or telling me there were multiple updates when there was only one. I wish there was a competent service department where I could take my truck to get it repaired. This one is NOT it. This is not the first time I've had major problems with them. See my other review for my brakes a couple years ago.

Guy is rude selling dirty nasty looking car for 17k and gets very rude when you ask questions. I…read morewould never buy a car from them...

great customer service staff is great and very helpful Nate is a great salesman honest humble and…read morevery down to earth would recommend anyone buying a car or hot rod to deal with him and his staff Nate took time out his day to even deliver man car to me Thank you Nate for helping me with my dream car