After being in a pinch and finding they had the car we wanted online Vincent helped us get the…read morepayments where we needed to have the perfect car for our family. Thanks so much!

Just bought my car from James and the customer service is unmatched. He even came in on his day off…read moreto sell me the car. I 100% will be coming back if i need a new car in the future. definitely recommend anyone to buy from them!

RUN. RUN. RUN from this "company," that is actually just scam front. They will perform HARD credit…read morechecks WITHOUT authorization AFTER you inform them you do NOT want to do business with them. The business model of this company is low down payments, double the KBB value of the car, extremely high APR, $600 monthly payments, and the $3,000 extended warranty you WILL need because most of the vehicles on their lots have the check engine lights on or other dash lights on. Most of their vehicles are NOT as advertised. You are better off going to ANY other buy-here-pay-here business such as a mom-and-pop owned one with high reviews. The vehicle you choose will NOT last your 3-4 year term. This "company," is a total scam and only seeks to take advantage of potential buyers. The contact/communication and friendliness will cease once you sign the paperwork and or bring up any problems with the vehicle and communicate possibility of returning the vehicle. All-in-all, do NOT do business with this company. There are HUNDREDS of buy-here-pay-here in NE TN, this is one to be 1000000% AVOIDED! Shady and ready to scam individuals!

My husband and I had such a wonderful experience. This was my first time buying a car and everyone…read morewe worked with made it so easy and exciting. We worked with Ben, Zack and robin. They were all great and explained everything to us. If you are looking for a car, go see these guys! They are amazing!

I've been with this credit union since the 90s. When I first became a member you had to work for…read morecertain employers to be a member. That is not the case anymore. Anyone can join. They have pretty good savings rates on checking accounts and their tellers have always been helpful. I don't recommend investing with them for stocks/bonds etc. They're bread and butter is home loans, car loan, etc. I actually refinanced my home with them some years back and I liked being able to speak with a person when I needed them.They also have affiliates that sell insurance and CDs.. over all a really good credit union.

Marlo is awesome, very kind, patient, !!! I was very frustrated and upset and she talked with me…read morewhile remaining professional reassuring me that I have options and that she would give me the best deal that's possible,! She has awesome customer service skills, and that is very important , because this is what many companies lack. If you want someone thats going to work hard and make sure that all your needs are met in a timely matter then go see Marlo!!

By far this is the worst company I've ever tried to deal with. I called and did a credit app the…read morelady on the phone said to call back.So I did ,she said I didn't have much credit and also said vehicle had to be in my name. The whole purpose of the loan was to get the car she's saying I somehow have to get the seller to put it I'm my name and then get paid? She obviously thought I was am idiot. I personally k ow a man that did get credit with themselves. And had a 520 credit rating mine is 649 she was very rude and unprofessional and I advise anyone to stay clear from this company in Franklin nc... thank you .Chris Brooks

I finance two vehicles thru this company, not the best interest rates but as long as you pay…read morethey're great. It's help me build my credit because they report to credit agencies. Look forward to financing another vehicle from them.

If your credit does not allow you to go to a Real Lender pass then. Probably easier dealing with…read morethe mob. They charge thousands in fees and thousands in interest. If you love yourself, run!

Best Customer Service Around!! Friendliest Staff and Always…read morewilling to assist!! Dependable vehicles at an affordable rate.

Had to get a new car. Due to a wreck a got in a few weeks ago, and I could've asked for better…read moreservice. John was the one who helped me out very friendly, and very happy with my purchase. Thanks so much.

One of the best cars I ever bought! Still running to this day with its new owners. Highly…read morerecommended car lot for used cars!

Kory is a liar and a cheat. Wants to hide behind Jesus, all the while taking advantage of young…read morepeople that are just starting out. He sold my son and daughter in law ( who was 8 months pregnant) a car that had a blown head gasket and no wind shield wipers. We know that he knew about these things because he cleaned the snow off the car himself when they picked it up. They had to fix that out of pocket right off the lot. The car has overheated every day and we found duct tape on the valve covers. He patched it long enough to dump it on some kids. Despicable person. He has been given several opportunities to make it right, but refuses to even let them trade it for something else. He should be ashamed of himself. If he really knew Jesus, he wouldn't be able to treat people this way.

I would give zero stars if possible…read more.. I bought a 2006 nissian murano with 101,000 miles on it, in February from them. (yes I know it's an '06 my prior car was on '06 and had 0 issues) I had it inspected and showed them the work that was quoted to me, they went down 1,000 on the asking price. I have now spent almost $3,000 on repairs on this hunk of junk they sold me. They claim they will do repairs for half the price, when I needed the new tires and alignment (one of the repairs I told them needed to be done at purchasing) they quoted me the same price as another place but I would have had to leave my car with the for most of the day, where I was able to just sit and wait approx 1 hour at the other place. So they clearly lie about their cheaper repairs. With in less than a month of purchasing the vehicle I returned in literal tears of frustration and was completely blown off by the woman who works there as well as the mechanic. NOTHING was done to help when I gave them the fair chance to do something about this. (I also called when the owner left a reply on my google review giving me a number to " contact him directly" it was the stores generic number and he " wasn't there".) I fully believe they knew what they were doing mainly bc I told them about specific problems I noticed and my mechanic notice and they denied the problems. If you leave a bad review they will be snarky in their reply and act like they did nothing wrong instead of owning up to the "mistake" and try to fix them. I put mistakes in quotes bc we are all human, things happen. But this was clearly intentional on their part at this point. I will never purchase another vehicle from them! BUYER BEWARE!!!!!!!!

Sadly, this experience is not rare for me. As long as I can remember, I've never purchased a used…read morecar that didn't have at least some problems, but when you sell a car that is knowingly a car with extra problems and don't report it to a potential buyer, then that is a crime, pure and simple. Well, at least, it should be. But, of course, in the United States, if you don't have an army of lawyers to help you, then you're just plain screwed. I bought a 2015 Mercedes with high mileage, but it looked okay. It had minor damage to it, but it didn't show. However, when I took it in for inspection, I discovered that there was a plethora of issues, primarily the serpentine belt, which was cracked and splitting, and ready to snap (saw the photos), as well as the guide pulley and tensioner needing replacement. Moreover, the thermostat and drain need replacing, and are the cause of the engine light constantly coming on. When I addressed this to the people at 10K, they were polite and said that it was likely just a loose wire. But, according to the mechanics at ________ , they told me that not only was this a common issue, but that it was easy to detect if you had the proper equipment. In addition to this, the engine light had likely been turned off on several occasions before it was sold, in order to hide any possible defect. Now, I get it. Used car salespeople have to hide certain information, or they won't sell the car. Even if it's junk, and they know it, they will sell it to you anyway. So here's the thing: If you see the car, and they give you a song and dance about it, while at the same time it's "Buy As Is", then ask to take it to another mechanic to give it a look-over. If they say no, then simply walk away. Go elsewhere because that won't work in your best interest, and it will cost you down the road. (I didn't do this, now I owe $4,787, not including the forward struts, sway bar links, and four tires, which will come to another $2,200). In the end, just take your time and look around. Don't rush, and if you have access to a seasoned mechanic who can look it over first, then by all means, pay the guy or gal for their time, and be grateful. Boy, do I miss my Dad! Bottom line, if a dealer knows that a car has problems and needs parts replaced, or if the car in question is faulty and shouldn't be sold in the first place until it's fully repaired, and he sells it...he is not honest. Don't fall for it. Don't be a victim like me.

This was a great experience all the way around. The people that work their are very kind and know…read moretheir stuff! They were very accomodating, the vehicles on the lot are good, quality vehicles and pricing and financing is simple and affordable. If you are in need of a vehicle and live in East Tennessee, stop by and see these guys. They will work with you on your financing and put you in a vehicle that is nice and affordable!

Bought a 2015 impala from auto pros Thursday morning found out today Sunday that the rim is cracked…read moreand welded badly that's so dangerous!! I paid every penny I had and just found this out the rims making my tires egg shaped so I have to replace tires and rims.. do not buy from here!!!!!