I had the worst experience with an auto repair shop in my 45 years of driving. These people are…read morebeyond incompetent. They are also cruel. Within a 15-day. I had to have my car towed there three times because of their mistakes. They called me and the limo on the way back from the cemetery to tell me they would no longer work on my car and that I needed to have it towed somewhere else. The car came in for a simple procedure and each time they touched it it got worse. I would never never recommend this place. I would stay as far from it as I could if I were you !! if there was a rating less than one star that's what I would give them.

My ford rangers wheel bearing went out on the 40 heading to Knoxville, and I had my truck towed to…read morethis shop two days before thanksgiving around 4 pm and they had it fixed by the next day by 11am. Real cool people and highly recommend and knowledgeable people.

This is the most friendly and competent group of people I have ever met! I got a flat tire on the…read moreinterstate and they were so helpful to me. Highly recommend their expertise and services.

Super Knowledgeable, does great work, and can't beat the price! Found the problem that numerous…read moremechanics could not. Nuff Said......

AMAZING experience!!! this man is an angel on earth.. he helped us right away and fixed our…read moreproblem with out charging an arm and a leg 10/10

Visiting from SC when our Tahoe decided it wanted a new transmission. They helped us navigate…read moreworking with our extended warranty company and were accommodating to us having to return weeks later to pick up the vehicle since we had been on vacation. Always extremely friendly on the phone and would definitely recommend them to anyone who needs work in the area.

Best mechanic shop I have ever encountered!! These people went above and beyond with rebuilding…read morethe transmission in my motorhome. Knowing I have reservations in Vermont they worked me into their schedule and even finished ahead of the time promised. They are knowledgeable, friendly and do what they promise at an extremely fair price. Being a woman alone there are always horror stories about being taken advantage of. This shop not only treated me honestly but fairly and helped me understand the situation with my transmission. There was no pressure of trying to sell me something I did not need. Anyone who needs transmission work done feel safe with Chip's Transmissions. Whether you are local or a tourist you cannot go wrong with this shop!!! Now I have a trip to take!!

Kudos to Jason and the whole Gold Team Collision Center. When my wife had a minor accident in her…read moreHonda Civic, I didn't waste time taking it to anywhere else to have it repaired. This is the second time I've worked with this business and I wasn't disappointed. When we picked up the vehicle, it looked as though it had just rolled off the showroom floor. Not only was it repaired to my satisfaction, it was fully detailed inside and out. Again, my thanks to Jason and the whole Gold Team. Sincerely, Jim Lance, USAF (Retired)

This place is great! Once again I had to get help from Gold Team. I had a window knocked out! They…read moreordered the window which only took a couple of days. The actual installation took maybe 30 minute. This is the third time I've used them.

I'm traveling in the area with my motor home. I'm towing a Jeep Grand Cherokee. After returning to…read moreout RV park I noticed antifreeze leaking from my car. I drove to Rocky Top first thing in the morning. I pulled into the service area and talked to Dean. I explained my problem. Dean was fantastic. He spoke to the shop manager and they agreed to work me in. I couldn't believe it when Dean called in the afternoon and said the car was ready to go. I needed a new water pump. I'd highly recommend Rocky top if you're in the area and need assistance.

My vehicle broke down on I40 as I was driving through the area on my way to FL. I had it towed to…read morethe dealership on a Sunday then went in early Monday morning. I was greeted by Kenny at the service desk. He took great care of me and kept me informed of progress the entire time. Being from out of town with a broken down vehicle can be nerve wracking. They were able to determine it was the fuel pump. Luckily I had the extended warranty so Kenny took care of everything after that. I rented a vehicle and loaded up my stuff and continued on to FL dropped it off and returned the end of the week. They were able to fix my vehicle the following day and even addressed a recall item that was due. This was probably the best service I have ever received at a dealership including mine back in AZ where I purchased my vehicle. Thank You Kenny and Rocky Top you all were GREAT!!

Finding a good shop to take care of the cars is always tough when relocating but I'm as pleased…read morewith Elite Automotive with my mechanic of 10 years back in TX. In the past two years, Elite has replaced a transmission and the hydraulic rack/pinion assy on my 2011 Chev Impala. (16k miles on the tranny, which is smoother than the original.) And I had them service the CVT fluid on my wife's 2017 Subaru Legacy 3.6R. Later, she brought it in because the electric window (passenger, front) wasn't working. Danny (owner) advised it was a battery problem (weird!) and charged only $60 for troubleshooting. Yet, we'd not have given a thought if he'd have charged us hundreds. The only deal I'm interested in is a) accurate, honest diagnosis; b) competent workmanship; and c) paying only what I should pay, for work that was needed and that was done right. That's the deal that Danny gives at Elite.

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.

Allen's Transmission rebuilt the transmission in my 2010 Ford Crown Victoria Police Interceptor six…read moreyear ago and since then I have put about 130K miles on the car. It still pulls like a champ. Mr. Allen showed me every part he changed on the transmission following the rebuild. Highly recommend this business.

Looking for quality workmanship, done right, the first time, then this is the place for you. Family…read moreowned and operated, very caring, friendly and honest folks to help you when your transmission isn't working right. We had my wife's truck brought here from Jonesborough, after the transmission decided not work. They called us to let us know they got the vehicle. Then called back after they checked it out, explained everything to us, no gimmicks, no nonsense, just straight up honest facts. Price are very reasonable, beat every dealership around, and they went above and beyond doing the repairs. Found a rear main seal that was leaking, replaced it, and only charged us for the part. Try that at a dealership. We live in Jonesborough, but this is where we are getting our vehicles serviced from now on. Came to pick up my wife's truck and dropped mine of for a much needed transmission fluid change. Really can't say enough about these folks, we are very blessed to have folks like them in our area. Have a question about your transmission or about a vehicle you are thinking of buying, give them a call first, I'm sure you will be glad you did.