1. Reliable Auto & Diesel

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Dandridge, TN

Reliable Auto & Diesel

5.0 (1 review)
Open • 8:30 am - 5:00 pm
Updated a few days ago

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Response time

1 day

Response rate

100%

Services - Reliable Auto & Diesel

Auto brake repair

Auto engine repair

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2 years ago

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Mr Cool's AC Transmission and Brake Service - Glad to help you!

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I had a transmission fault and had my car towed to Mr. Cool's to get it diagnosed and fixed. They…read moregot me in incredibly quickly, were very kind, and were in-depth in explaining the problem. The repairs would have been more than the car was worth, so I declined them, and they were very understanding of me leaving the car there for a few days while I waited to tow it out. They did not charge for the diagnostics. I will be taking any future problems with my AC, transmission, or brakes here first.

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Roger's Transmission

Roger's Transmission

(6 reviews)

Our vacation was saved because of Rogers Transmission. Driving through the area, my transmission…read morestarted stuttering badly. One place said they would need to rebuild our transmission, which would take several days and cost a lot of money. Knowing that we were headed for Seveirville, I called Rogers. He talked about different options for my minivan. He told me about a product, Stutter Fix that can sometimes help with transmission issues. My van was jerking around so bad, I wasn't sure that would be the solution. I also didn't want to waste our few vacation days with our van in the shop. We bought some of this stuff before we got to Seveirville and the problem was 98% fixed. What a huge relief. Roger made the effort to call me back and research the products I might need, should the original idea not work. Even though we didn't end up needing further assistance from him, I feel like he was a trustworthy and helpful human being. He truly helped us out and I am grateful!

I went to Rogers on a friend's recommendation with an absolutely freak situation with my Dodge Ram…read more1500 Laramie longhorn Limited Ecodiesel. After extensive diagnostics...they discovered the problem was an electronic sensor located behind the Flywheel. An extensive repair requiring the removal of the transmission and associated 4WD equipment. They went far and beyond to get me back on the road. Yeah it took a lot of patience but I'm so very thankful... because Roger saved me a boat load of $$$ Many Thanks to Y'all Pete Silvestris Apple Valley Self Storage

Reliable Auto & Diesel - autorepair - Updated October 2026

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