One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

Got an Xray done, staff was really friendly and very helpful! In and out in like 20 minutes, super…read morequick and great experience! Very good quality facility!

I can't say enough about this place! They are always so accommodating, it's a lot cheaper than…read moredoing it through the Hospitals. Everyone is always so nice. it's a clean

Dr. Mike Demartelaere is thorough, patient, and a good listener. I had been seeing a nurse…read morepractitioner at Duly in Joliet for typical middle aged male maladies - high blood pressure & cholesterol. I know insurance companies will tell you that a nurse practitioner is "just as good" - they are not. I switched to Dr. Mike and he adjusted my medication - lower does and different meds, and spoke in positive and motivational ways about lifestyle changes. Everything is under control now and I feel great - with less medication. When I had a distal triceps rupture he referred me immediately to a competent surgeon who performed the extensive repair. I can't speak to the negative reviews of office staff that I have seen on Yelp, except to note that many of those reviews are dated and I have to believe that Hedges Clinic has addressed the issue because everyone I communicate with there is polite and I have no problems. I only rated 4 stars instead of 5 because they offer no weekend hours. I understand that doctors and staff want to enjoy weekends off like everyone, but they're in the healthcare industry, which is like the service industry in many ways. Not all working stiffs can take a day off work to go to the doctor. It would be nice if they were open 1/2 days perhaps every other Saturday. Sometimes you have to be at work when others are off to run the best business. That critique is for the Clinic - Dr. Mike still gets 5 stars.

Your appointment scheduler, Maria-- she needs a new job, a day off or a long vacation. One of the…read moreRUDEST and NASTIEST schedulers I've ever had to deal with and I PRAY your calls are recorded. avoid this office at all costs... no wonder it's "easy to get into"

Very friendly folks with a full staff. Called ahead and got in right away upon arrival. New owners…read morefrom the previous outfit, Franciscan Expresscare. Very clean. Intake process was very fast. Monica the Nurse Practitioner was great. Stated that they do a remote follow-up in 2 days. Will definitely come back for any other urgent care needs!

Dr. Watson helped my non verbal autistic with X-rays. The staff was patient, kind and…read moreknowledgeable. They were close to closing time but I called ahead and they didn't hesitate to tell me to bring my son in. There was no wait and they gave a great quality of care. I will be going here from now on and I highly recommend parents of special needs children bring them here if they are looking for a good urgent care. All of the services of the emergency room without the stress and waiting.

Very sick and calling immediate/urgent care centers to better understand wait times. Was triaged…read moreto front desk receptionist who simply said "We don't give wait times over the phone" and slammed the phone down to hang up on me. Guess I won't be going there.

Been coming here for over a year. Friendly staff. Labs are on ground floor, practice on 2nd. The…read moreMyNM mobile app (Epic EHR) makes it easy to change appointments, see results and send messages to your care team. NM supports most insurance plans. Helps to stick with a provider and their doctors and easily share your medical history and results. Several doctors to choose between to be your primary doctor (PCP).

I went to Simon Med in Tinley Park for an MRI and was very disappointed that the technician could…read morenot see me. I was not told ahead of time that I would need an X-ray to ensure there were no metal fragments left in an area where I had previous surgery. Although I was very upset at the time, due to being in a lot of pain and after a stressful year waiting for this image to hopefully get some relief, I understood why the technician said no, but I really needed the MRI. I was high energy because I was out of my comfort zone, lacking sleep, and in pain. The technician remained professional and kept a calm, cool tone throughout, and I truly appreciate her for that. I wanted to call and apologize because, although I did not use any profanity or show direct disrespect, I was emotional and my voice was raised, which is not my usual character. For that, I'm giving her five stars. I will not be returning because I found another facility to complete the MRI (and I now have the required X-ray), but I still want to express my gratitude to her for maintaining her professionalism during a difficult situation. I even had to call my husband afterward to calm down from crying. Being in pain for a long time is not for the weak, and I sincerely appreciate anyone who remains kind in moments like that.

I recently invested **$1,899.00** in the **Longevity Whole Body MRI** at Simonmed, and my…read moreexperience has been nothing short of disappointing. My appointment on **July 9, 2026**, was marred from the start by the lack of clear signage at the Tinley Park location, leading to a frustrating drive around the building. Upon entering, I was struck by how small and outdated the waiting area felt, which did little to inspire confidence. The MRI dressing rooms were alarmingly cramped, resembling closets more than private spaces, with flimsy curtains offering minimal privacy. The MRI room itself was dated and appeared poorly maintained, lacking any effort to create a welcoming environment-it honestly looked dirty. The MRI machine showed significant wear and tear, raising doubts about the quality of the imaging. While the technician and front desk staff were courteous, that was the only positive aspect of my visit. When my consultation on **July 16** arrived, I was shocked to find that Simonmed had scheduled it in a different time zone. Their promise to call me back for a reschedule has gone unfulfilled for over three weeks, leaving me in the dark. It's disheartening to think that had I not requested a refund, they would have continued to operate without concern for their contractual obligations. My request for a refund was denied by **Cynthia M.**, who refused to communicate with me directly and instead passed the message through chat. I no longer want my images or report from a facility that has proven itself untrustworthy. Moreover, I have serious concerns about the accuracy of their scans. Areas of my brain and pelvis that I know have issues from a recent MRI at a local hospital were apparently overlooked. This raises significant doubts about their claims of "state-of-the-art" imaging and qualified radiologists. I have filed consumer complaints and initiated a chargeback with my bank. Simonmed takes your money and then effectively ghosts you, all while understanding that they have not provided results for nearly a month. Instead of taking accountability, they complicate matters for patients seeking refunds. **This place is a scam. I urge anyone considering their services to look elsewhere.**

First Of all, I am very confused by people being upset having to wait an an urgent care center. You…read morehave to understand that emergencies don't make appointments and it's nearly impossible to estimate how long each case will take. I went in today and saw Dr. Mitchell. I was beyond impressed with her professionalism and kindness. She was honest, straightforward and did not cut any corners. It has been a long time since I've seen a Dr be so thorough. The receptionist was very kind and trust me some of the patients in the waiting room were not kind to her. I hope not to need urgent care, but if I do, this is my first choice. Dr. Mitchell is an excellent physician. Mary Pat was the medical assistant and she was kind and professional. Thank you to the whole staff for making me feel at ease.

"Physicians" "Immediate" Care? Lol. Despite booking an appointment and completing all forms online,…read moreI waited 1.5 hours to be seen by a nurse practitioner. Nothing about this was immediate and the provider was not a physician. The entire point of booking an appointment + online form completion is to be seen promptly. I have been to many urgent cares throughout my life and never experienced such a long wait.

I am so happy with the service here. The modern open MRI equipment helped me with my nervousness…read more The tech who operated the MRI machine was so helpful and friendly. She would play the music I liked and at each interval (and there were many) she would tell me how many minutes it would be. If anyone is uncomfortable in a closed MRI, this is the place to go.

Had an MRI and brought the CD to the surgeon and he said it's the worst MRI he's ever seen, very…read moregrainy and they didn't even focus on the area where the issue was. Going to have another one done someplace else. Think I need a refund!!

I have never left a review for a blood draw, but that was amazing! I did not even tell Tonya stick…read moreme :-) and... I should tell you, I typically get very lightheaded. but, today I didn't. I've never said that getting my blood drawn made my day... But it did today. Thanks Tanya!

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Been coming here for many years, through multiple healthcare plans for various regular blood tests…read more Always had good experiences with the employees and they took great care. Friendly early in the morning, fast and efficient. When you are nervous and hate needles, easy to pick up small talk and get your attention off what they doing :-) Highly recommend booking online and you will get text messages for easy checkin.

Love quest mokena Illinois. They really keep you on time…read moreThey are great. I love making an appointment and being able to get in within about 10 minutes that makes a huge difference in my day.