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    Prime Medical Imaging

    3.6 (18 reviews)
    Open 7:30 am - 5:00 pm

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    2 years ago

    Helpful 23
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    7 months ago

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    11 months ago

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    10 months ago

    Helpful 1
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    4 years ago

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    1 year ago

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    3 years ago

    This place is a joke. Refused to do 2 mris I had schedule. office staff clueless. Total waste of time. Avoid this place its a joke.

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    2 years ago

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    GK M.

    Helpful 2
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    2 years ago

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    GK M.

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    2 years ago

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    4 years ago

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    3 years ago

    The staff was professional and extremely helpful. I was in and out in a heartbeat. Dawn walked me through the imaging process.

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    3 years ago

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    2 years ago

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    GK M.

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    4 years ago

    Very professional, friendly clean environment. Staff is super attentive and professional. Highly recommend. Very pleasant experience.

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    5 years ago

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    4 years ago

    Clean, friendly and professional! Eliza the X-ray technician I had was very sweet, patient and professional. Definitely recommended!!

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    4 years ago

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    Review Highlights - Prime Medical Imaging

    I've had quite a few MRIs, and I have to say, Prime Imaging is the only place I will go now.

    Mentioned in 6 reviews

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    Hedges Clinic, SC - Waiting room

    Hedges Clinic, SC

    (57 reviews)

    Dr. Mike Demartelaere is thorough, patient, and a good listener. I had been seeing a nurse…read morepractitioner at Duly in Joliet for typical middle aged male maladies - high blood pressure & cholesterol. I know insurance companies will tell you that a nurse practitioner is "just as good" - they are not. I switched to Dr. Mike and he adjusted my medication - lower does and different meds, and spoke in positive and motivational ways about lifestyle changes. Everything is under control now and I feel great - with less medication. When I had a distal triceps rupture he referred me immediately to a competent surgeon who performed the extensive repair. I can't speak to the negative reviews of office staff that I have seen on Yelp, except to note that many of those reviews are dated and I have to believe that Hedges Clinic has addressed the issue because everyone I communicate with there is polite and I have no problems. I only rated 4 stars instead of 5 because they offer no weekend hours. I understand that doctors and staff want to enjoy weekends off like everyone, but they're in the healthcare industry, which is like the service industry in many ways. Not all working stiffs can take a day off work to go to the doctor. It would be nice if they were open 1/2 days perhaps every other Saturday. Sometimes you have to be at work when others are off to run the best business. That critique is for the Clinic - Dr. Mike still gets 5 stars.

    Your appointment scheduler, Maria-- she needs a new job, a day off or a long vacation. One of the…read moreRUDEST and NASTIEST schedulers I've ever had to deal with and I PRAY your calls are recorded. avoid this office at all costs... no wonder it's "easy to get into"

    SimonMed Imaging - Tinley Park

    SimonMed Imaging - Tinley Park

    (6 reviews)

    I went to Simon Med in Tinley Park for an MRI and was very disappointed that the technician could…read morenot see me. I was not told ahead of time that I would need an X-ray to ensure there were no metal fragments left in an area where I had previous surgery. Although I was very upset at the time, due to being in a lot of pain and after a stressful year waiting for this image to hopefully get some relief, I understood why the technician said no, but I really needed the MRI. I was high energy because I was out of my comfort zone, lacking sleep, and in pain. The technician remained professional and kept a calm, cool tone throughout, and I truly appreciate her for that. I wanted to call and apologize because, although I did not use any profanity or show direct disrespect, I was emotional and my voice was raised, which is not my usual character. For that, I'm giving her five stars. I will not be returning because I found another facility to complete the MRI (and I now have the required X-ray), but I still want to express my gratitude to her for maintaining her professionalism during a difficult situation. I even had to call my husband afterward to calm down from crying. Being in pain for a long time is not for the weak, and I sincerely appreciate anyone who remains kind in moments like that.

    This place is terrible! When you call and show up you are being told conflicting information when…read moreit comes to payment options. The person at the front desk lacks customer service skills and empathy. I would never recommend this facility to anyone.

    Physicians Immediate Care

    Physicians Immediate Care

    (49 reviews)

    Where do I even begin? Waiting forever when I was the only person in the place AND made an…read moreappointment. Or the fact that when I finally did see an NP she was barely in the room for two minutes. Then I see her recording our whole conversation on her iPad without disclosing to me that I am Being recorded. I could have let all this go if they had actually helped me but that was not the case. My throat was so bad and swollen I couldn't talk and had to have family come with me to communicate. Since I didn't have strep or Covid they sent me on my way with no meds or any kind of advice other than take advil and rinse with salt water which I had been doing for two weeks already. I had to pay $175 to be seen for two minutes and walk away with no remedy. Fast forward two months and my card was charged another $75 without my consent or any kind of notice. I called and complained for them to say it's policy and what I signed for when being seen. BEWARE! In the end I had to go to a different doctor and it turned out I DID need meds, I will be contesting the charges with my bank for fraudulent since there was barely any services rendered and the services received were less than adequate. Stay far away.

    First time and last time coming to this location for sure...how do you have appointments open for…read morepretty much for hours and then we pick one and wait for over an hour to be seen??? No one was at the front desk for 20min when there was a line. Hospitality terrible. Go ANYWHERE other than here. Unless you have hours to waste.

    Prime Medical Imaging - diagnosticimaging - Updated May 2026

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