I often hire town car service when I travel to different cities in the US. Seattle STS Town Car and…read moreLimo Service is definitely among the best I have ever experienced! I picked them because of their yelp rating, and it was spot on! We booked 3 different rides with them in September for our Alaska cruise out of Seattle. Communication was prompt and clear, all done through yelp message. Booking confirmations were sent immediately via email, and I had requested to add 20% tip. My friend and I were traveling from different part of the country, they tracked our flights and luckily we arrived pretty much around the same time. Roman, who ended up being our driver for all 3 rides, was in touch via text while we waited for luggage. Pick up was prompt, car was clean, everything is so smooth. On the last day at Port, pick up was just as easy and painless as the other two rides. So glad we have picked STS to handle all our transportation needs for this trip. I will definitely use STS service again whenever I find myself traveling to Seattle!

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.

We've been using Eli's services for over 5 years now! Simply put every aspect of his business is…read morefirst class all the way. Totally reliable on-time pick-up every time! Thanks Eli!

My driver was amazing and patient. My flight was very delayed yet he kept track of us and ended up…read moremeeting in the airport since the holiday traffic was wild that night. Clean car, easy access, and a polite friendly driver made for a good experience.

Great experience! Amy's Limo Service is one of the only Limo services in the Seattle area that…read moredoesn't require a 4 hour minimum when booking a Limo! We got a stretch Hummer for an hour and half, at a very reasonable price. I was nervous about them not showing up, because of other reviews. So I kept in contact throughout the week and day of. Our driver T was super sweet, personable and professional. This was a very positive experience for my daughter's 15th birthday. I might have to do this every year now! Tips for booking a reservation: It seems that their website reservation request form and email is not a good way to get in touch with them. I recommend calling, you might have to call a few times to get through, but be persistent. Once a reservation is made, you should get an email confirmation right away. If you don't receive one, call back.

Asked for a quote weeks ago and no response. Called twice and went straight to voicemailread more

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Very quick and moved the conversation forward! Actually gave a quote and did not beat around the…read morebush

We used Kamo Limo this week for round-trip transfers from Mill Creek to Pier 66 (cruise terminal)…read morein downtown Seattle. I asked several companies for quotes and Kamo gave a great price for six adults and lots of luggage. Sam is very responsive and helpful. Our driver today was Stanley and he was professional, on time, a safe driver, very good at communicating and just an all-around nice guy. I actually just found this company on Google, but I'm glad I did and I will definitely be using them going forward. We were in a Suburban XL that was immaculate and very comfortable.

Picked us up from airport, delivered us to hotel..... picked us up again and delivered us to the…read moreport! Punctual- extremely courteous! If in Seattle will use them again. Highly recommend! 5 Stars for Kamo!!!!

They do not offer phone service any longer and I have sent two emails to their reservations email…read morewith no response. Hard to get new business if you don't respond to people. I have a multi day transportation need with special circumstances that require a longer explanation than what I can put in their online booking services. I will take my business elsewhere.

Absolute best car service in Seattle. Impeccable service, always on time, beautiful, modern fleet…read more Can't ask for anyone better.

Luxury Limo was very professional and easy to work with. We were able to schedule right over the…read morephone. Our drivers were friendly and not on time, but early! Sonny and Garry took great care of our family, and really helped us enjoy our evening, stress free. Such fantastic service. Would use again, highly recommend.

On short notice, I rented a limo last Friday. I was shocked by the luxury limo price tag of $300 an…read morehour, but tried them anyway considering I didn't have a lot of time. To start, the driver was late. It was super hot in Seattle, and the air conditioning only halfway works in their stretched hummer, so we were all hot the whole night.. Then, on our way home the driver got lost causing us to be 18 minutes late. When I asked the driver if I was going to be charged extra for these 18 minutes, he said no so I reluctantly gave him an additional $100 cash tip. To my surprise, three days later my credit card was charged an additional $312. I am obviously *not* a happy customer. I will be disputing the additional charge and never use this service again!

The driver arrived early to pick up Elders from Seattle Indian Health Board. The driver was…read morepatient, respectful, and friendly. A&A Limousine & Bus Services website booking process was smooth. simple and easy to use. The Administration's response time was timely, and excellent customer service. I would recommend A&A limousine services to family, friends, and others.

Responses timely. Very smooth booking . The driver was friendly and was on time. Great for anyone…read morelooking to book for Prom.