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    Prime Heating and Cooling

    5.0 (4 reviews)
    Open • 10:00 am - 3:00 pm

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    Water Heaters Masters

    Water Heaters Masters

    (847 reviews)

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

    Oakland Rooter & Plumbing - From an episode of "Bar Rescue."
At Marshawn Lynch restaurant "Rob Ben's." In west Oakland.

    Oakland Rooter & Plumbing

    (1.6k reviews)

    St. Elizabeth, Fruitvale, East Oakland

    I called Oakland Rooter and Plumbing last minute midday Saturday because the bathtub at my property…read morewasn't draining. We had another company's plumber snake the bathtub, but unfortunately, it didn't solve the problem. Oakland Rooter and Plumbing was immediately able to get someone out to the property within just a few hours. Eddie came out, assessed the issue, and recommended snaking the bathtub again. Within an hour, he was able to clear a hairball from the pipe and get the bathtub draining properly again! We were initially worried that there might be a broken pipe, so we were very relieved that Eddie was able to resolve the issue so quickly. Huge thank you to Eddie and Oakland Rooter and Plumbing! I really appreciated the clear communication, quick response, availability on such short notice, and professionalism. We will definitely be reaching out again for future plumbing services!

    After 3 years from the last time Oakland Rooter helped me, my kitchen sink had a very slow drain…read more Will had it fixed and while testing the sink and pipes below, he discovered that my pipe was about to break. Sure enough, it was definitely on its way out. He went to Home Depot and got all new parts. This made the repair expensive but not as expensive as a separate visit. He discounted the price of the repairs since he was already there. These guys are honest and dependable. Right on time and very clear on what he was going to do and had me verify when completed. Very professional!!!

    TA Roberts Plumbing Company

    TA Roberts Plumbing Company

    (548 reviews)

    Todd is amazing! My mom had a dual kitchen sink with pipes that corroded. After sending some…read morephotos, Todd was able to make a quick visit and arrived at our home with all the parts/tools needed to help solve the problem. Todd worked really efficiently and was very respectful of our home. Mom does not speak English, but Todd was very friendly and made sure to show her how to use the newly installed sink drains. Todd has been a local on Alameda and offers top notch service. I highly recommend him if you need any plumbing work done!

    I highly recommend Todd for plumbing. He has helped us twice when we had floods in the house. He…read morewas very prompt in responding and prompt showing up. I was so appreciative of his help. The first time was a pipe under the sink that busted and it flooded the kitchen and it was going into the living room. He helped to repair the broken pipe. The second time was a few weeks ago when a part connected to our water heater blew up. It was spraying water everywhere and again part of the downstairs flooded. Not only did he respond to my message that I left quickly! And I also left a text just to be sure. He called back and walked me through some safety protocols to make sure everything was turned off like the gas. Then came by the next day! He is very honest and does not try to upsell. He could've easily sold me a whole new water heater installation because it's been in the home already now for 18 years!, but he decided that we could just try changing the one part that had rusted and began spewing water everywhere. It was crazy. I was in so much distress, but was so encouraged by his honest helpfulness. It ended up being cheaper than I had anticipated. Because I had checked in with Costco and Home Depot for a full replacement. But if I would've went that route, I would've spent thousands of dollars. It feels so good to know that there's an honest skilled plumber in our community you're not only does excellent work but cares about people. We learned the hard way: check your water heaters regularly.

    Bay Area Water Heaters - Perfectly installed commercial water heater.

    Bay Area Water Heaters

    (619 reviews)

    We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

    The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

    Prime Heating and Cooling - hvac - Updated October 2026

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