At the time that I reached out to them I was having issues accessing their website (now working as…read moreof last week). Not sure if those initial issues were my computer or on their end. So I called and left a message and received a call back the following day. I explained to the person on the phone I couldn't get onto their website so she asked a few questions about my house etc. And gave me an estimate and told me when she could schedule. Luckily something opened up sooner than the previous date range so I said yes please come sooner. Since it had been a while since my gutters were cleaned and we've seen some overflow with the heavy rains. They came I happened to be home and they apparently cleared a good amount of debris, since I saw one of the crew carrying a big trash bag with a big wad of stuff at the bottom. They later emailed the invoice and then I paid online. Simple and straightforward which I like. Would certainly recommend.

They confirmed the day of service twice the week before (despite not even giving a time window)…read more Then they didn't show up that day, didn't contact us about any delay/cancellation, and didn't respond to my follow-up email. At their request, we had already rescheduled another contractor as they can't have others on the property during service. Very disappointing since their reviews otherwise seem fine, although now I see several complaints that they're prone to missing the day they confirm.

Highly competitive price, and terrific communication. Roof was replaced and gutters cleaned in one…read moreday, with tons of photo evidence provided.

I generally don't write review, but this time, I think I find the really good one , everyone…read moreshould choose this company to do gutter service, very good price, very quick schedule , very efficient work. I would use them again .

Overall: Ned's Home does a good job (gutter cleaning), but you have to watch them on the invoicing…read moreand safety issues. These deficiencies can easily be corrected with proper management. Gutter cleaning: 5 stars. The cleaning crew took care of the gutters and left surrounding areas very clear. Safety: 1 star. They showed up with safety harnesses and safety ropes, but did not use them. This particular crew worked on a roof covered with ice, and they could have easily fallen, but safety was not a concern even though they were given the opportunity by the homeowner not to do the job until conditions got better. Invoicing: 2 stars. What they quote is not necessarily what shows up on the bill. The office quickly corrected the mistake, but if you are not watching the billing, you could easily end up overpaying. Local crew supervision: 2 stars. The cleaning crew is in need of adult supervision. They do a very good end-job, but safety is not even a concern. They could have easily fallen from the roof, and then we would all have a bigger problem with medical and liability issues for both Ned's Home and the homeowner.

They were supposed to clean my gutters but not sure what they did in the 12 minutes they spent at…read moremy home. I was at an appointment and could see them arrive and leave. Then kept calling me about their "report". Unfortunately, I was getting ready to leave the country for 2 weeks and didn't have time to deal with them. Worst experience ever.

We recently used Gutterman Services to power wash our home. The two employees that did the work…read morewere very conscientious about doing a good job, wore masks, as did I, for safety due to Covid 19. We walked around the house before and after the task was completed to ensure that we were pleased with job. The next morning, one of my neighbors stopped by to say that he was impressed with the work and thought that our siding looked new. Thank you Marvin and your co-worker for a job well done. Also, our salesman, Jim, followed up with us the next day to review the work and see if we were happy with the results. Good job Gutterman Services.

They keep robo calling me & leaving long messages on my voicemail even though have called them…read morenumerous times and asked them not to call me anymore. I never was interested in their services and just called one time with a simple question. Also they go by two different names, the other being Ned's Home Services.

We needed a single decorative window shutter replaced, and most companies either wouldn't take on…read moresuch a small job or required a high minimum cost. This company was the only one willing to waive their minimum to help us out and I'm so glad we found them! They were incredibly patient throughout the process, helping us locate the exact replacement and making sure the color perfectly matched the existing shutters. They even went the extra mile by replacing the neighboring shutter as well, just in case there was any fade difference between new and old. A special shoutout to Charlie, who helped us and also did the work -- he was amazing! Extremely communicative, kind, and respectful. He kept us informed every step of the way and truly cared about getting everything perfect. This may have been a small project, but they treated it with first-class service. If you're looking for a siding or exterior company that values its customers and does quality work, look no further.

Needed new gutters. Charlie was wonderful. He answered all questions and in a very timely manner…read more He came by and made sure there was understanding of what work needed to be done. Everything went smoothly from the initial estimate to the work completion. Will definitely be using them for additional work around the house.

They came out and gave me an estimate to clean my gutters and install gutter screens. After they…read morehad left, I drove out of my neighborhood and at the end of the street I saw that they had put one of their ugly yellow signs on my neighbor's lawn without the neighbor's permission. It is a criminal misdemeanor to put a yard sign in someone's yard without their permission. I called their main number and a lady answered and I told her about the sign. She just said if I don't like it then I can remove it and didn't seem to really care. Is not my job to remove their illegally placed signs and she did not offer to send the estimator back over and get it himself. Told her I wouldn't be doing business with them for this reason. Below is a photo of the sign.

The terrible service you get from this contractor is beyond imagination; you cannot get any…read morestraight answer from them and they don't seem to know what business they are in. They provided a service to a friend who wasn't thrilled about the outcome to begin with, but when I called to have the same service done, they repeatedly claimed they don't offer this service yet they have provided this service to other customers. The only thing I can think of is either the receptionist doesn't know what she's talking about or their staff are promising customers to do a service but aren't actually doing it. Either case it explains the low quality of the service provided to others when looking at their work. To add to the mix, the staff aren't friendly, my way or the highway attitude, wouldn't escalate the matter and of course, management is never available. If you have to hustle and desperately spread spam fliers onto people's doors, it's a hint that you can't depend on word of mouth because you're incapable of offering good quality service and customer service. After all, you don't see Maserati ads on TV or anywhere else, they don't need advertisements, they know their value and they can depend 100% on word of mouth and their well known reputation. If I would you, I'd skip this shoddy contractor; they shouldn't be in the business if you ask me and I plan on reporting to BBB, Fairfax County Consumer Protection, VA Commissioner, and not to mention bad reviews everywhere.

I thought I would patronize a local business. So I had their ad on my door and emailed and texted…read morethem for an appointment. They responded back to me and when the morning came for the 9:30 appointment, no one showed. I texted and called the phone number at 10:30, an hour later, and no one responded. 3 hours later they still had not shown up. In 2026, there's no reason to not communicate with your customer.

Be careful of those guys! They are stealing stuff from the property! The job they are doing is…read moremessy and they don't even clean after themselves.

Steve Spencer was very professional and provided very important and honest feedback. I would…read moredefinitely recommend this company. DryHome is lucky to have someone knowledgeable and friendly.

In November 2025, I experienced ceiling leakage in the hallway leading to my garage door entrance…read more Their representative came out to my home and administered a temporary fix to the problem. Afterwards, they worked with my insurance company to ensure the necessary repairs to the hallway ceiling and roof were administered. In my opinion, the cost for these repairs were INCREDIBLY REASONABLE!! I would highly recommend them to anyone who experiences a similar situation!!