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    Prime Car Wash

    2.1 (111 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Prime Car Wash

    Auto detailing work

    Car wash

    Prime Car Wash Photos

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    Scratches

    I have been doing to this location for the past year and have been not been pleased with the quality to say the least. Cancelled membership due to ongoing damage.

    Me reaching back out to show its trunk lid tape and trying to set up a meeting
    Ethan B.

    I went through the car wash on February 22nd 2025 and the car wash actually damaged my car (see attached picture). It ripped my license plate screw out of my car. I filled out a report and 2 weeks later I was told that I had hvac tape on my car and it was a pre existing damage. The tape is trunk lip tape which comes standard on Kia and Hyundai. And I tried to set up a meeting to discuss this and I was snubbed hard by Jeff Young the general manager. I was told to turn it into my insurance and that if I wanted a copy of the video I could turn it into my insurance and they could use a broker ID. So as someone who works 3 different jobs I just wanted to get my car washed but instead it got damaged. Do the right thing and stay away from Prime and Jeff Young!

    Just wanted a wash. After I noticed I still have bug residue on the front of my SUV. I called and was told I should tell them to spray on it before. What? You could see it!

    Console after $64 "cleaning"

    This place is always a disappointment, even when I've spent $650+ for a full detail. Unfortunately, it's the only local business who will also "clean" the interior of your car without paying for a full detail, so beggars can't be choosers. That being said, I paid $64 yesterday for an elite wash and an "upgraded" interior cleaning. The dash was their usual sloppy wipe-down, but I was most annoyed that no one vacuumed out the trunk. At all.

    Tank G.

    This is a nice alternative to the other major car wash chain here in Indy. They offer an automated car wash with or without interior cleaning , as well as full car detailing. I got the car wash with interior clean. Some people think that option is a full detail at a cheaper price, but it is not. It is a basic interior clean. It took them about 15 to 20 minutes to have my car ready. They have an awesome waiting area with tables and chairs, lounge chairs, bar seating, water, restrooms, coffee and a television. There is also a small patio area with tables and chairs located out front of the waiting area. They offer single washes and memberships options. If you live near one of these car washes, the monthly option looks like a good deal. I got the car wash with interior clean for about $40. The place is very clean and the staff is very courteous, friendly and helpful. They ask you if your car is up to your standards when they turn it back over to you. That is your time to speak or forever hold your peace. I had a few spots inside, but it was not a full detail and it was much, much better than it was. This place has gotten a bad rap. My experience was nothing but positive. I recommend checking this place out.

    Outside detail area
    Haleigh P.

    Got an interior car detailing for Xmas! WHAT A GREAT GIFT THIS WAS!!! Made an appointment for it on a Friday. From the options I believe I was given the option where literally everything on the inside was cleaned-- dash, consoles, steering wheel, signals, carpets shampoo'd, seats shampoo'd. Outside car wash was also included. I am constantly on the go between mine and my BFs schedule. My car 100% tells that narrative. While I try to vacuum leaves out when I can, my car hasn't been this clean since I drove it off the lot in 2013. The crew at this place did an AWESOME JOB! They all were friendly and knowledgeable. I had to drop it off about an hour early, to accommodate plans for the day and getting picked up, which they had no problems with. They said they would probably get to it before my actual appointment time. It took about an hour and a half for them to do everything that was included. They put down plastic covers for the seats, as they were still damp, along with the plastic covers for the floor boards. Only pro tip I would suggest is to go in spring/summer when it's warmer. I think the seats would have a faster way to dry if I was able to roll down windows while I drive or when it was sitting outside my place to air out a little. The first few days after the windows were so fogged up and things were still damp, since the weather lately has been cold and has been really wet and rainy. Other than that no issues whatsoever! And if you have to wait on your car, instead of getting picked up, they have a waiting room. It has plenty of seating, TVs, coffee station, drinks and snacks for purchase, tables/ bar tops to do work on, and I am assuming* free WiFi.

    Mr. Richie R.

    Damaged my suburban!!!! See pictures Start off they parked my suburban and the white van so close together that the worker hit the vans door with my door. I seen it with my own eyes. When I go out to retrieve my vehicle the working who did it was not going to tell me nothing. I told him was you going to tell me you hit the van with my door. He said sorry it was an accident. They then tried to buff it out but it was chipped and you can't buff that out. They then asked if I wanted a free full detailing value $250.00 I said yes that's fine. Now the detailing I had came in on Friday (I paid $59.00 inside and outside added the interior dressing)this was when they damaged my car I went back on Sunday for the detailing. My appointment was 8am I arrived around 750am. They didn't get done until 140 pm. (Big SUV). I show up and immediately notice the windows were not clean. I went in to get my key and ask if someone could come and take a look at it. Someone came out and said yes I see the windows are not clean I can have someone clean them. She said how did the inside look I said I haven't seen the inside yet. I told her It's fine I just want to be gone. I then went around to the front and the bird crap and water marks on the front made me call for a supervisor. He came out and I asked him if I had a so called $250. Detail why is it bird crap on the front. He said he would clean it. I said the windows are horrible. The rims was still dirty and I had just got a full inside and out wash 2days before. Almost 7 hours and it looks like this in the shade. He said he clean what needed to be cleaned by running it back in the tunnel. I told him I have my kids with me and my wife had just left and we need to get back home to meet her. I told him at this point it's no fixing. I will just write a bad review. I gave you all a chance when you all tried to buff out your mistake then gave you all a nothing chance when I took the free detailed wash 2 days later and you all half cleaned it. I open the door they left a towel inside the driver side. I guess for me to clean my own car. I did go home and find many other areas that was just not wiped. I just did it myself. I would not take my car there. NEVER AGAIN

    Cafe area

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    1 month ago

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    7 months ago

    Overpriced. Poor customer service from the manager/supervisor in the bay. Do not recommend. Did not do a job worth the $ paid.

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    10 months ago

    They lie on there website that says you have access to vacuums, and also about hand towel dry that did not happen either.

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    2 years ago

    I took my truck through and not only did they not clean my truck, but they took paint off my vehicle. Avoid this prime location

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    6 years ago

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    Review Highlights - Prime Car Wash

    However as I pulled in two blondes (I believe were twins) were sitting in the back area (tire shine and towel dry) looking glum and not with it.

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    Ziebart

    Ziebart

    (47 reviews)

    Been taking our vehicles here for years. Everything from annual services, to adding 3m film to the…read morefront end of a vehicle to tint we've had it all done there. They honor warranty's on the products they install and make sure you're taken care of if there is a problem. Which was the reason for this visit. If you need a quote for something they will get that for you and they don't make you feel pressured into buying. They know us by name and greet us when we walk in which always makes you feel much more welcomed. Scheduling is flexible and they always get our vehicles done in a timely manner. Overall would recommend going here.

    I took my 22 Ford Explorer to Ziebart on US 31 in Greenwood Indiana on Dec 19 for my annual…read morerenewal. I was presented with an interior clean option that was $299.99, which I agreed to while my vehicle was there. I picked it up early evening before close the same day and was told to remove the rubber mats from the rear of my vehicle and leave the windows down when I park in the garage to allow it to dry out. I did not get in the vehicle again until Saturday late morning, and the driver side was SOAKING WET as if it had not been extracted at all. The rest of the vehicle was still damp but not nearly as wet at the driver side. I could not call the location until Monday which in the meantime I would place my rubber mat in the car when in use, then remove it when I got home and roll the windows down every time. When I called on Monday I was given option to bring it back on Thursday, Dec 26. I took the vehicle in this morning, briefly explained the situation and informed that I took a video of how wet it was and was concerned it may mildew or mold, or even cause rust underneath. I asked if there would be any compensation or adjustment, and the response was he would look into it and talk to who did it. I picked up my vehicle just after 4pm, and the same man (which I believe to be the manager) asked my name and handed me my keys. When I asked if there was any adjustment for the issue, he walked in the back and came out to hand me a $20 bill stating "they said to give this to you for your gas". That was the most offensive response to a genuine customer concern I have ever had. I was not only inconvenienced for a week until it could be readdressed, but also concerned about my vehicle as a result of the excess water and brought it back to leave for another day again. Attached is the video that I took late Saturday morning. I will not be doing anything additional with Ziebart aside from my annual renewal which I paid for when I purchased my vehicle!

    Prime Car Wash - auto_detailing - Updated May 2026

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