I have to admit that I was driving away from my first experience with Crew Carwash, I was leaning…read moretoward a solid but not necessarily remarkable 4-star experience. I felt like one employee was just a tad impatient for someone who didn't know their procedures or how their process worked. However, then a little bit of chaos ensued and the folks here at this Fishers location ultimately really shined when I needed them to. So, up to 5-stars it is. First off, true confession. This wasn't just my first Crew experience. This was my first time driving through a carwash at all. I'd been in a carwash, but I'd never actually been the driver. My car was looking pretty awful, though. So, while I was up in this area and saw Crew I decided to give it a try. I pulled up. There were four different lanes. Two lanes are for "Unlimited Club" members - folks who pay a monthly fee and can go as frequently as they want. Then, the other two lanes are for common folks like me. The young woman who was working my lane seemed a bit surprised it was my first time there, however, quickly explained the options in a very friendly manner. I will confess I didn't entirely understand the options. While I leaned toward the basic - I mean, I do have an older car, I opted for the Basic Ultimate as my vehicle really did need some love. Once I paid, I pulled up in the line. There's a gate in front of each lane - when it's your turn to move forward, the gate will go up. You'll pull into the lane. There are typically four cars actually in the line beyond the gates. 1-2 employees will hold up signs saying "pull forward," "in neutral," and/or "no brakes." It took me a moment to catch on - I swear I thought you drove yourself all the way through - you don't, once you go in neutral and don't have on your brakes there's a conveyor that moves you through until the end. At the very end, a green light will say "go." I think I held onto my brakes a bit too long for Mr. Sign holder. However, once I caught on everything went fine. I pulled out, ran a few errands, and then went home. The car was impressively clean other than the front window (which was just a wee bit smudgy - definitely improved, though). When inspecting the car once I got home (I'm a wheelchair user - so, I don't typically climb out of the vehicle if I don't have to), I panicked when I realized my license plate was gone. I thought to myself "It had to be at Crew." I called them - their phone system worked rather quickly. A manager indicated that "Yes, we did find a plate" and we exchanged the needed information. So, I headed back to Crew to get my plate. The young woman who'd sold me my wash recognized me (impressive) and immediately got me assistance. Within seconds, I had my plate and then was headed to try to refasten it to my car. I was impressed they so quickly recovered my plate and ensured I was able to get it back quickly. It took a potential major stressor and helped me resolve it quickly. Yes, Crew is a bit more expensive. However, the wash was super effective (other than the front window), the employees were very friendly and helpful (other than one slightly impatient moment), and the last bit with the license plate was stellar customer service. So, 5-stars it is. My car looks better than it has in quite some time and I'm super pleased.

This Crew Carwash is conveniently located in an extremely bustling area, but I was pleasantly…read moresurprised to be able to pull directly to the front of one of the two Unlimited Membership lines on what was a very beautiful day out. People tend to flock to the carwash on sunny days, especially when they are paying for a monthly membership! I guess that with my excitement, I must've pulled in too quickly or moved past the camera too fast, but one of the employees noticed right away and came to manually scan my sticker for my wash. I was able to pull through and get my whip nice and shiny for the weekend. Shout out to my husband for making sure that I can always pull right up and get my ride looking good with zero effort on my part! He's the real MVP ;-)

A Masterclass in Leadership and Customer Care…read more After a long and frustrating journey trying to resolve what I thought was damage to my car at the Greenwood Prime Car Wash location, I finally connected with Brian Kimberlin, Chief Operating Officer of Prime Car Wash -- and I could not be more impressed. Brian personally invited me to the Westfield location so he could inspect my vehicle himself. Within minutes of meeting him, I could tell I was in the hands of someone who truly leads with integrity. He listened, assessed, and even rolled up his sleeves to test a specialized cleaner -- which turned out to completely remove what had appeared to be deep marks on my car. The issue wasn't damage after all, but rather a heavy oil or residue that had spread across the surface. Brian and the Westfield team went above and beyond to make things right on the spot, and the results were miraculous. My car looks perfect. I left not just relieved, but genuinely inspired by the professionalism, empathy, and care this team showed. To the Prime Car Wash Leadership Team, thank you for building a company that empowers leaders like Brian to uphold your brand's reputation and deliver exceptional service. While my initial experience at the County Line Road location was disappointing, the follow-through and leadership demonstrated by Brian have earned my full confidence -- and a lifelong customer. Prime Car Wash, you've turned a negative into a powerful example of how customer service should be done. I'm grateful, impressed, and proud to be signing up as a member.

Went in for a car wash and this is how it looked, the reason I went and it was still on there when…read moreI got home.

This is a newer Crew location, and convenient for me since I travel 146th Street nearly every day…read more I have two vehicles, one white and the other black, and of course both show dirt and salt so the Unlimited Club is a great option. My vehicles always come out of the wash sparkling clean. The best feature about this location is the outstanding customer service. The employees are always super friendly, helpful, and smiling. I've never interacted with an employee here who did not have a great personality. The Unlimited Club is a great value. The new 360 wash is excellent.

The carwash was clean. As always, good customer service. I like how you're greeted every step of…read morethe way. My car always enjoys a good wash.

I don't usually get my car washed, but I returned from a hiking trip and I didn't want to have…read morelasting blemishes o could avoid. That's when I was met with impeccable customer service with crew member Hayden. I didn't really know what I was doing so I asked whatever package can clean my car after a hiking trip. My ignorance was met with a kind smile and authentic conversation. That's not easy in 90 degree weather! He also went above and beyond when I circled back and asked about other cleans. This is more first review; I actually had to download yelp just to leave this. I wanted to shout out Hayden and the rest of the team for brightening my day and taking care of me!

I've been trying for two weeks to get my car washed and I was finally able to get there your closed.read more

I had went to this car wash today to get a wash. I decided to get the $12 wash just for the time…read morebeing. My car is still filthy. It doesn't even seem like I went to the car wash. I get I only paid $12 but this is ridiculous. I don't know if it was due to it being close to closing time that the machine half did it or what. This is ridiculous. My back window shouldn't look like that and there shouldn't still dirt on my car. I came back the next day and the manager Manny had made it right. He let my car go back through and they had had dried my car. I was appreciative of them making it right.

As the cars got backed up I witnessed the people that were drying my vehicle just perform the…read morelaziest wipe down for $54.99. They ignored the receipt that showed an extra 15.00 (rounded up) for shine to dashboard. They skipped vacuuming the whole right inside of my vehicle. I literally was able to pick up small pieces of trash. Then after pointing these things out the people begin to speak in another language with regard to me and my vehicle. I don't think I would recommend this place. The manager had initially told me if I have a problem just mention it. I did and was told I need to sign up for detailing from the manager. Really? For vacuuming in between the seats and doors??? Wow!

Best carwash in Noblesville, everyone I encountered was super nice, great price for the services…read moreand the free vacuums are powerful overall a great value..

Our high school volleyball team did a fundraiser here over the summer. Car Wash King was so…read moreaccommodating and easy to work with, and we had a great experience. I got my car washed there for the first time during the fundraiser, and I was really impressed by how nice my car looked afterward. Unlike other car washes, I didn't have any soapy water spots anywhere on my car when I left--that's because someone hand dries your car after it goes through the wash. I was so surprised by that attention to detail! It's not super close to my house and I don't often get over to that side of town, but I've made a point to go back to Car Wash King for the quality car wash and personal service they offer. I thought the price was really affordable as well, especially for the personal touch of hand drying the car so it doesn't have spots.

This was a first time visit due to my regular car wash being closed for remodel…read more Greeting/explaining services 10/10 Exterior 10/10 Interior + hard surface detailing 5/10 Impressions: Friendly team members; ceramic coating looks great; interior + hard surface package was not good -- hard floor mats were not cleaned and carpet was not vacuumed; felt like a missed opportunity to earn repeat business

Have been going to Prime over Crew for over a year because I think their car wash cleans my Jeep…read morebetter. However, this last time was the first time I decided to pay extra for the interior wash also. When I first pulled up I was asked, "Are there any spots we should take care of specifically?" to which I told the employee around my gear/cupholder area and the back where my Shepard usually sits would be great. It does look better, however you can tell there was no real effort put in. There's still A LOT of obviously missed things that probably would've been picked up with a second run of the vacuum. Obviously for $45 I'm not looking for professional grade work (especially from a most likely HS/college kid), but some effort for my money would be helpful. MY REAL FRUSTRATION: When I first sat down in the waiting room, I watched as other customers would be called by their car name when it was ready and their car would be waiting on them right outside the door, basically "valet" style. After about 30-45 mins, I get up and see my Jeep parked over in the parking lot... interesting? "maybe they're waiting for something they sprayed on my seats to dry?" I'm not sure, but I do see employees driving cars from the same lot back up into the bays, so maybe it's just their process. I continue to wait... Another 25 mins goes by... there's no cars in the bays now... multiple employees have seen me both inside in the cars and sitting outside on the benches waiting.. yet nobody asks/tells me anything... They're all basically "washing" the waiting room windows, trying to pass time. So I get up and ask nicely but confused, "Hey did I miss my car being called because I see it in the lot?" The girl behind the counter, puzzled, says that it should be done if it's out in the lot. (Nobody else had to go get their car from the lot... so why would I think I had to?) She asks the washers.. who all look at me and to each other... who then all go talk to the manager (assumingly because it's wearing a different color shirt than the rest). Only for one of the employees to come and hand me my keys and say "It's all ready for you!"... like I haven't been staring at it for the past 30+ minutes... Why I wasn't told my car was ready... OR Why was I the only one who had to go ask if it was ready to go get it in the lot myself... OR Why nobody wanted to just say anything and let me sit there WAY longer than I needed to be... I'm not sure. But I'm probably not going to be back to find out.

One guy who washed my car, Thijs boom, did an amazing job. The way he scrubbed the car with that…read moresoapy water reminded me of Poseidon. He must be Dutch. Given that it looked like he was in his element. I could've sworn I heard the sweet music of a fiddle, as if I was on a gondola. Man can Thijs really scrub.

From the owner: We are a completely mobile car washing company who provide both interior and exterior services. We…read morealso comes to you wherever that may be! As a locally owned company in the Greater Indianapolis Area we take pride in our work and want to make sure that you are happy with your service!

This location offers interior cleaning with the purchase of an exterior... and I am so grateful…read morewith the crew, equipment and supplies they have here! What they accomplish in ten minutes would take me an hour to do at home. So worth the money. If you bring cash, they have a box for tips at the end of the line. Update: I didn't quality check at the end of the belt. The service wasn't as thorough as I had expected. It's more of a spot-cleaning for an extra $20.

Stopped here today for a quick wash and another interior clean. Has a member of the unlimited club…read morefor exterior washes, this particular location also does interior cleaning. They clean your floor mats and windows and dashboard clean out the console. They do vacuum the whole entire car as well as making sure to clear off anything on the outside that is left over from the car wash. They shine up everything on the inside of the car. Ultimately it looks as clean as it is going to be clean and it takes about 10 minutes. It's on a track in the car just rolled down the track in six or eight people run through taking care of making sure the car looks great. They're always very nice and friendly And helpful if you need it. Cost about $28 which is not terrible for a bunch of people to get your car looking great in 10 minutes.