I have to admit that I was driving away from my first experience with Crew Carwash, I was leaning toward a solid but not necessarily remarkable 4-star experience. I felt like one employee was just a tad impatient for someone who didn't know their procedures or how their process worked. However, then a little bit of chaos ensued and the folks here at this Fishers location ultimately really shined when I needed them to. So, up to 5-stars it is. First off, true confession. This wasn't just my first Crew experience. This was my first time driving through a carwash at all. I'd been in a carwash, but I'd never actually been the driver. My car was looking pretty awful, though. So, while I was up in this area and saw Crew I decided to give it a try. I pulled up. There were four different lanes. Two lanes are for "Unlimited Club" members - folks who pay a monthly fee and can go as frequently as they want. Then, the other two lanes are for common folks like me. The young woman who was working my lane seemed a bit surprised it was my first time there, however, quickly explained the options in a very friendly manner. I will confess I didn't entirely understand the options. While I leaned toward the basic - I mean, I do have an older car, I opted for the Basic Ultimate as my vehicle really did need some love. Once I paid, I pulled up in the line. There's a gate in front of each lane - when it's your turn to move forward, the gate will go up. You'll pull into the lane. There are typically four cars actually in the line beyond the gates. 1-2 employees will hold up signs saying "pull forward," "in neutral," and/or "no brakes." It took me a moment to catch on - I swear I thought you drove yourself all the way through - you don't, once you go in neutral and don't have on your brakes there's a conveyor that moves you through until the end. At the very end, a green light will say "go." I think I held onto my brakes a bit too long for Mr. Sign holder. However, once I caught on everything went fine. I pulled out, ran a few errands, and then went home. The car was impressively clean other than the front window (which was just a wee bit smudgy - definitely improved, though). When inspecting the car once I got home (I'm a wheelchair user - so, I don't typically climb out of the vehicle if I don't have to), I panicked when I realized my license plate was gone. I thought to myself "It had to be at Crew." I called them - their phone system worked rather quickly. A manager indicated that "Yes, we did find a plate" and we exchanged the needed information. So, I headed back to Crew to get my plate. The young woman who'd sold me my wash recognized me (impressive) and immediately got me assistance. Within seconds, I had my plate and then was headed to try to refasten it to my car. I was impressed they so quickly recovered my plate and ensured I was able to get it back quickly. It took a potential major stressor and helped me resolve it quickly. Yes, Crew is a bit more expensive. However, the wash was super effective (other than the front window), the employees were very friendly and helpful (other than one slightly impatient moment), and the last bit with the license plate was stellar customer service. So, 5-stars it is. My car looks better than it has in quite some time and I'm super pleased. read more

This Crew Carwash is conveniently located in an extremely bustling area, but I was pleasantly surprised to be able to pull directly to the front of one of the two Unlimited Membership lines on what was a very beautiful day out. People tend to flock to the carwash on sunny days, especially when they are paying for a monthly membership! I guess that with my excitement, I must've pulled in too quickly or moved past the camera too fast, but one of the employees noticed right away and came to manually scan my sticker for my wash. I was able to pull through and get my whip nice and shiny for the weekend. Shout out to my husband for making sure that I can always pull right up and get my ride looking good with zero effort on my part! He's the real MVP ;-) read more

Crew Carwash - Car Wash Near Me - Fishers, Indiana

The line went fast and as always the employees greet you with a wave and a smile. We have a membership so we can use an express line which is really worth the cost if you're getting a car wash and wax at least twice a month. read more

I normally go to the location across from HTC, but I decided to check out the new location near Top Golf. It was extremely easy to access compared to the one at HTC where you have to navigate through the crazy strip mall and Chick-Fil-A traffic. The line was long-ish, being a warm sunny day right before Thanksgiving, but I didn't have to wait long at all. My car came out really clean and didn't have any soap residue on it like it sometimes does from other car washes. I'll definitely visit this location again! read more

Crew Carwash - 2 lanes for the unlimited club! - Car Wash Near Me - Fishers, Indiana

I love this new Crew location! There are TWO lanes reserved for Unlimited Club, and so it is super quick to get in and out. This location gets my vehicle very clean. The bugs that had been splattered on my bumper and windshield are completely gone! This is a great location, very convenient, and with the traffic light easy to get in and out. A nice addition to this growing area. read more

service is outstanding & well organized. all the employees I've had contact with are friendly & helpful.

This location is next to their Headquarters I believe, which would make this a Flagship location with the highest quality standards. So, I don't know how you can go wrong here. Chances are if you are reading this you are new or visiting. Just know it's costly here if you don't do a membership because this is a high-end self drive-through location :) read more

Crew Carwash - Entrance - Car Wash Near Me - Fishers, Indiana

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The Noblesville location has terrible management. The corporate office is even worse. The company charged me a recurring monthly fee that I did not agree to. The location said they could not give me a refund and that I had to contact corporate. They also told me that because I booked online the monthly charge was added. I contacted corporate via email. After 3 weeks I received an email asking for more information, which I sent back. Didn't hear back. It ended up being 2 months before I actually got the refund. Absolutely ridiculous. read more

The carwash damaged my hood by leaveing a circular swirl mark. Crew denied that their equipment did this and refused to fix it. This is unacceptable, I had my Jeep repainted and never washed since.   When we went with my girlfriends jeep we could see the exact spot where this likely occurred due to your cloths motion across the hood.   I have only washed the Jeep at your crew twice in the same day.  I suggest you reconsider before I make this a small claims court case and a claim with the better business bureau.  What evidence do you have to support your conclusion?  Justin Janik  From Crew Customer Service Date of Incident: 10/06/2023 Incident ID: 59527  Dear Mr. Justin Janik, We were sorry to hear about the damage to your vehicle and appreciate you bringing this to our attention.  We can imagine how concerning this must be for you.  We want to assure you that any report that we receive is carefully investigated because we are committed to a fair resolution for every customer. After carefully considering your claim, we have determined the scratches to your vehicle are not a result of your recent visit to Crew.  With the design of our equipment we would expect to see a recognizable repeating pattern over the length of the entire vehicle. This is not consistent with the scratching on your vehicle. Also, in most cases, we would have had other customer vehicles on the day of your visit with the same issues, which we did not.  Every Crew Carwash utilizes some of the most precise, computer-controlled equipment in the industry, using only soft cloth technology designed to clean vehicles safely and without incident.  To further protect your vehicle, our team members undergo extensive training and perform numerous quality control checks throughout each day to ensure everything is operating properly. We truly understand your concern that the scratching may have been a result of the carwash.  However, quite often existing scratches can become more noticeable when a vehicle is clean. Again, we are sorry that this happened to your vehicle.  We appreciate the confidence you have placed in us, and thank you for being a Crew Carwash customer.If you would like, click here for one free Ultimate Car Wash:Sincerely, Crew Carwash Customer Service 317-558-7621 - phone 317-558-7620 - fax/text customerservice@crewcarwash.com read more

I have been a monthly customer for many years. I think that they are cutting costs at the expense of quality. the water leaves spots, even on my windshield. A the blower doesn't even come close to drying anymore. and that's at all of the Hamilton county location that I have been lately. read more

Thank you crew car wash for giving us veterans a free wash in honor of Veteran's Day! I come to you guys whenever I get my car washed and I really appreciate getting a wash on that special day. read more

Great new location! I used to frequent the location in 96th and 69 however this is much closer to to the house and much less congested. As tradition to the true Crew "experience" great service and very efficient. In and out seamlessly! Unlimited pass is a must! Great investment and pays for itself if you wash your car at least three times a month. read more

I really like this new Crew Carwash. They get u through the line pretty quickly and the actual wash is pretty good. I always get the Ultimate Wash. I suggest downloading the app. Once u get enough points u can turn them in for a free wash. I was able to get a free Ultimate Wash yesterday. read more

LJ is awesome! I had so many bugs after a rural drive the other day. LJ went out of his way to not only send me though a second time, but then personally came over the the wash to help pre-scrub my truck! I am from out of town, but if I'm ever back again, this place is where I'll go. Thank you SO much LJ! read more

The staff of the car wash is always friendly. Does a pretty good job of getting a car cleaned. For the price of an unlimited plan, it's a good deal and I can wash my car whenever I want to keep it shiny and clean. read more

I stopped by today on my way home from work for a free car wash for their grand opening. The service was great and the workers were friendly and I'm happy to pull a clean car into the garage tonight! Thank you! read more

my brand new car is scratched and they didn't fixed, be careful something happens they don't do nothing!!!