I want to give thanks to Rick (General Manager) along with his staff: Brandon Castro (Sales Rep),…read moreJavier (Finance Rep) and Rye (Finance Rep). They made the purchase of a new 2027 Telluride with a trade-in of a 2024 Telluride smooth and letting me leave the dealership with feeling accomplished and with a BIG smile! This is my 2nd purchase at Westside Kia and I hope to return back for a 3rd! I highly recommend coming in and making sure that Rick is here to verify all numbers are at the best deal possible! I also want to mention that they welcome customers to bring in a check from your bank if their finance department cannot beat the interest rate!

What a a horrifically bad service department. I brought my car in for an oil change at 5:39pm when…read morethe stated hours of operation for the service department are until 7pm. They said the mechanic would not take me because he's done at 6pm. They did not offer to make a future appointment, did not apologize, and could not look more annoyed when I asked if you're open until 7pm why could you not take a car. They said they're only open until 7 "waiting around for people to take their cars". I'm pretty sure they took me as a customer so they could make the sale of my car (5 months ago) when I walked in later in the evening. This is beyond upsetting and I'm beyond upset and could not feel less valued as a customer.

The gentleman was excellent both times he picked up my car. He came with a flatbed and handled my…read morecar with care!

Total bait and switch when towing my son's car. They held my son's car and would not "drop" it…read moreuntil he agreed to pay extra fees that were not disclosed up front.

I called and they said that my vehicle wasn't there when in fact , it was and then online they say…read more24hrs but when I called , they said they close at 6pm and open at 9am . I talked to a gentleman on the phone and he kept interrupting me and saying that nobody was at the yard , so I would have to wait for the morning but I know that if I wait the fee goes up

Let's just start with these drivers 1 like to go over the speed limit with your vehicle on their…read moretrucks. I witnessed it as we where trying to merge over bc he was doing the right thing first driving normal but then wants to go over 50 and I can see the vehicle bounce and shift which to me I wouldn't want my vehicle bouncing around on the back of a wrecker. I give him a "friendly" gesture and he flies past me as I'm going 65 and blows me and my girlfriend a kiss and mild yall we are minors. This is in no way a professional manner in any way. He should've apologized and so I called the company and tried to explain what happened and who the driver was in the truck and I even gave the lady who answered the make model of the vehicle on the back and all she had to say was she doesn't have any Mexicans working for her bc I told her the man's ethnicity and she got offended and said they only have Hispanics working for them when that's not what I was worried about in any way I called in to say their driver is driving irresponsibly with a customers vehicle on the back and then she flat out called me a racist I highly don't recommend this company for anything

I have been going to this place for years, since day one friendly service and if you ask, they will…read morekindly show you what is happening and what might be wrong with your vehicle. I never feel judged and they don't make you feel less than or dumb for not knowing what is happening. This is very important to me.

Great place. Service staff is excellent to deal with and more than accommodating…read more #great customer service.

Great and honest service. When I had recall problems with my car, they informed me of what to…read moreexpect, as well as recommending one dealership over another based on reputation. They're flexible in payment options as well as pick up. No fluid top off or air filter changes were pushed like so many other places. I really appreciate them just working the problem(s) I bring. Great place, friendly staff. Fair prices. Definitely worth a try.

If you thought that friendly, prompt and accurate service was a thing of the past, you were wrong!…read moreAuto Check is a clean, well-run, efficient, reasonably priced and honest business. These guys are simply great!!! I would highly recommend them, whether it is to replace a battery or to get your car inspected. I have done both and had an exceptional experience each time.

Don't go to this place...if you do, expect to be charged higher than you should be and the job wont…read morebe done right!!!! I took my car in knowing what was wrong with it. they told me even more wrong with it. I knew my catalytic converter & 02 scensors were bad...they tried to tell me it would cost $2,000.00-3,000.00 but they were giving me a deal at 1235.00 that included the evap in gas tank they told me was bad I knew nothing about. they changed my catalytic converter twice within 2 months.... also my 02 scensors. my car ended up with a cracked engine block within 3 months..I recently needed the cat replaced again. I was told no that they would change only my 02 scensors...I had to go somewhere else and re pay for the cat. and I was still under warranty. I talked to mgmt and said I wanted my money back and said I understand y'all did the work for the labor cost, but I want the money back for the part. I was told I cant have any money back and they also overcharged me! i paid 712.00 for it thru them. I called last week and asked how much is a cat plus labor was told 613.00 plus tax...I ended up buying it for 400.00 at another place!!! also when i went in to have cat replaced..and they changed 02 scensor..I couldnt even get a proper receipt cuz they tried to tell me it was either a 1 yr warranty or 12,000 miles and because I went over miles in only 3 months...I wouldve had to buy part again! I took my truck in january for a front end alignment...they didnt tell me I needed a Kam kit to even out my tires...so my front 2 tires were bald on the outsides...had to buy new tires again cuz of them! (250.00) I went in and complained they put on a kam kit for free and re did alignment..but as soon as i left, truck still went to the right lane..so they cant even do a alignment!!! do yourself a favor...go anywhere else!!!!

I have been using this shop for many years and they always do a great job…read more Always go there for my oil change needs and other mechanical/electrical repairs. They are always very helpful and courteous. Just today they were able to fix my car super fast and I was out the door in no time. Highly recommended !!!

Total for inspection is $18 with tax! Super fast they don't do appointments just walk ins i get…read morethere are these was 2 people ahead of me. You need to provide your insurance. Super fast you can wait in the lobby and it took about max 20 minutes. The man that does the inspection is so sweet and thoughtful he removed the expired sticker for me and left the approval paper in my car super convenient and very friendly! I 10/10 recommend

Fantastic customer service! Fast and helpful. Such a…read morerefreshing experience. Not only was the team kind and informative but also took the time to share with me all that I would need to register the car in Texas.

My neighborhood mechanic who took a minor setback on my car and corrected it in minutes. The staff…read morewas friendly and eager to assist me when I arrived. I even took a picture with the mechanic. He wouldn't take a tip. Instead he opted for a good review. And that's what I'm giving them.

This business was ridiculous for making me wear a mask when NOBODY else wore one. The guy (manager)…read moretold me I made his customer uncomfortable for not wearing a mask. His customer was NOT wearing a mask, his inspector was NOT wearing a mask. I let him know I was fully vaccinated but they told me to stay outside of the building to wait for the inspection to be completed or go somewhere else. WHAT? Or was it because I'm Asian I must be infected? I have a video proof of everything. Even the lone customer (who did not have to wear a mask) told me he did "not understand either". This is nothing short of discrimination. Good One Automotive Auto Repair 20375 FM 1093 Richmond, TX 77407