Cold snap left me in a mess. Car would not start. They arranged a tow and fixed it within 24 hours…read morewhen most shops were so busy they did not even answer the phone. They did a good job and waited till 7pm for me to pick up the car. If you need service Birkholz Auto is the place to call. Thank you Birkholz! John L.

From the owner: Honest, Honorable, and Dependable Auto care! read more

We stopped for an oil change and Ethan, the Assistant Manager greeted us with a warm smile. He was…read morefriendly and the service was very prompt! I was pleasantly surprised. I would highly recommend this location. We are definitely coming back again!

I love it here! The staff is always so nice and they all seem very happy -go-lucky! Sometimes they…read moreare pretty slow! The longest I've waited was one hour, and the shortest was no wait. Just depends on the time and day you go. The prices did increase recently however. It used to be 97$ for my oil change. And now it is 117$.

Is an excellent auto mechanic and super helpful. Prices are affordable. Time was very…read moreprofessional and respectful.

I am new to the area and needed some repairs on my truck. I looked up the local shops and based on…read morereviews I called Tom' Auto Repair. Tom was friendly and helpful. I scheduled the repairs. Tom called me the day before my appointment to verify everything. I am very happy with the customer service, the quality of work, the cleanliness of the shop, and the reasonable prices. I am scheduling with Tom to have work done on my wife's car. I am excited to find a good shop in the area that I can count on to take care of my vehicles.

I ordered 4 tires yesterday (12/02/2023) and scheduled an installation appointment for 12/03/2023…read more I arrived early and dropped my van off while I ran some other errands. I received a call and was informed that they now only had 2 of the 4 tires I needed. They graciously offered me 4 tires that were more expensive (classic bait and switch). I told them that I would take the more expensive tires, but wanted free installation. The tech told me he would check with the manager. After a long time on hold he came back and politely apologized for the delay in getting back to me, but now they didn't even have the more expensive tires for me to buy. HMMMMmmm. I see a very poorly run tire shop. Taking my business to a local small business, hopefully I will be treated better!

Just aggravated they won't do an oil change for an RV. The bay is plenty big enough and the engine…read moreis no different than an E-450. I even offered to pay extra. Maybe management will read this and decide they could use the business. They had no oil change customers when I arrived. The bay was wide open...

It's great I got my vehicle in right away, Scott K. who worked on my vehicle is very knowledgeable…read moreand trustworthy. I definitely recommend him when you need anything done on your vehicle. He did a great job! My vehicle runs so much smoother after getting it worked on. Thanks Scott K. and to Kurt who works up front and was nice and helpful to.

They were able to get me in the same day after I called a few places and good prices I will…read moredefinitely come back here

Ben and his crew are fantastic! Quality work at a reasonable price. Changed out old air shocks on…read morerear of my suburban ltz. Rides like a dream now. This is a true home town mechanic you can trust

I had no idea what was happening to my car but it was making a strange sound, called the day before…read moreand was told to bring it in and they could take a quick look at it the next morning to diagnose the problem and give me a quote. I brought it in, Ben took a quick look at it, diagnosed the problem, gave me a quote, and offered to fix it that day. I wasn't over charged, told I needed to fix something I didn't and had an overall very good experience. I will be back for my future car repairs.

Took my car here yesterday for the first time, for an oil change. Asked them to check my tire…read morebecause it had a slow leak. They repaired the tire free of charge. Nice people, fast and friendly service, and the price was right!

Have always done the right thing for a fair price. They have done all of my service since moving…read morehere five years ago. Highly recommend this to all.

Many thanks to Mel and Juan for excellent service. Quick, painless and professional! In and out in…read morea jiffy!

This location is once again, a great location. It seems like every couple of years as a good…read moremanager moves on, this place takes a huge slide from 5 stars to 1 star. Currently, the store manager here is fantastic, and his crew is nothing short of amazing. I've never seen 2 people handle 3 cars at a time, AND STILL have cars in and out within 15 mins. Who knows what the future holds, but as long as this crew is here.....I will be too! June 2023.

They will fix your vehicle, but at what cost to you? They had my car for three and a half weeks,…read moreand they only did three days of work on my car. Our problems with the shop started as soon as we dropped it off. during the time my car was in their shop they only contacted us once, every other update we received was because we called them and demanded an update. If you like communication about what is happening (or not happening) to your vehicle don't take it here! We were bid two options to fix my transmission (which we were told was shot.) Option 1: Full rebuild Option 2: Low miles used transmission We told them that our budget only allows for us to choose option two, a used transmission. They quickly found a transmission for us, but were told that shipping would take a while due to the holidays. Unfortunately after two weeks Lakes Transmission Service had lost the number for the seller of the used transmission, and they had no proof of purchase or shipping for the transmission. The one time they contacted us they called to tell us they had no way of finding out where the transmission was. They found the phone number for the seller a few days later but were unable to get a hold of him. We called to see the progress, Lakes Transmission told us that the phone number wasn't working and they would call us the next day to give us our new options that they found. They never called. Three days later we called for an update and we were told that our vehicle was done and ready to be picked up that day. They told us that they looked at the transmission closer and realized after three weeks that they could fix it by just replacing parts and doing a partial rebuild. They decided to do this work WITHOUT contacting us. We would have been okay with this, except that our final bill was 30% more than what we had told them our budget was. We asked for a used transmission because that is what we could afford. They never asked us, and did work we didn't authorized and charged us for it. The worst part was that they said they gave us a "discount on labor" because they had our car for so long (there was no discount marked on our receipt.) and the bill was still 30% above our budget. When we asked them what the beginning cost of labor was we were shocked to find out that it would have been almost $1000 more than what they charged us. For some reason this shop seems to think it is okay to not give you what you ask for, do work to your vehicle without asking, and then charge you a thousand dollars more than they knew was in your budget. We are outraged. We have met with the owner of the shop, and he is unwilling to make things right. He also had the audacity to tell us that our car cost his shop money by being there for so long when they were clearly doing nothing to fix it. So take this as a warning, if you want a shop that will communicate with you, keep your budget in mind, ask permission before performing expensive services, and have the decency to own up to their own mistakes take your vehicle somewhere else, Lakes Transmission Service failed in all of those areas. We were shown nothing but incompetence when it came to professional behavior. Customer be warned, at this shop you aren't always right, and you have no rights to what is done to your vehicle.

From the owner: Our high-quality and affordable service assures our customers that they will leave our lot and not…read morebe back for some time - unless it's just to stop by and say hello! Contact Lakes Transmission Service to schedule an appointment.