Our home sustained significant roof damage during the Santa Ana wind event that ultimately contributed to the Altadena fires in January 2025. Unfortunately, despite a lengthy back-and-forth with our insurance company, we received only a modest settlement toward the cost of replacing the entire roof. As a result, my wife spent considerable time researching roofing companies in hopes of finding a reputable, licensed contractor that could work within our budget. While several of the companies she contacted were professional and courteous, we ultimately chose Prime American Roofing--and we are extremely glad we did. Our Project Manager, Jonathan, worked closely with us and provided an estimate that fit our budget. He was friendly, communicative, and always available to answer questions or address concerns. His team handled all of the necessary permits through the City of Pasadena, making the process as smooth as possible. Most importantly, the roofing crew did a phenomenal job replacing our roof. The quality of their workmanship exceeded our expectations, and Jonathan and his team truly went the extra mile to ensure we were satisfied with the final result. I'm including some photographs with this review. We highly recommend Prime American Roofing to anyone looking for a licensed, bonded, reliable, professional, and customer-focused roofing company. read more

See all

Substandard finish and no follow-up on a $25,000+ project I hired Prime America Roofing to apply a silicone coating to my flat roof. The project was completed and the roof is sealed, which is the reason this isn't a one-star review, but the standard of craftsmanship fell well short of what a job of this size and cost should deliver. The problems were not isolated; they accumulated across the work, and several caused damage or follow-on issues that I had to resolve myself. The trouble began during application. The silicone sealer dripped onto the ground below the roofline, and I was fortunate to be walking the property at the time, because I was able to wipe the residue away before it set. Had I not been there, it would have dried in place. The application itself was careless: sealer splattered across my skylights (I have the photos to show it), leaving a mess where there should have been clean, deliberate work. Beyond the cosmetic problems, the crew failed to restore key components to their proper positions. The electrical conduits on the roof, which rest on wood blocks, were not returned to their original placement, and as a result the metal conduits became fused directly onto the dried silicone layer. The condensate drainage line for my AC was also left improperly routed; instead of running cleanly from the unit to the drain, it was left hanging, which caused water to back up into the AC unit and ultimately stopped it from working. The detail that best captures the lack of care was my outdoor bathroom sink. The crew used it to clean their painting equipment and left dried silicone lumps caked across the porcelain. It was filthy. The only way I could remove the buildup was to scrape it off with a straight-edge razor. What pushed my rating down further was the absence of any accountability afterward. I notified the job supervisor of these issues more than two weeks ago and have received no response from the company since. A reputable contractor stands behind its work and addresses legitimate concerns; silence after a $25,000+ project is its own kind of answer. I expected professionalism from start to finish: clean application, components restored to working order, respect for the property, and responsiveness when problems arise. What I received instead was sloppy workmanship, preventable damage to my AC system, a cleanup burden left on me, and no follow-up. Two stars reflects a job that was technically finished but poorly executed and poorly supported. read more

Prime American Roofing - Skylight left with silicone splatters - Roofing Near Me - Glendale, California

See all

Edgar and his team were amazing to work with the whole way through. He came out to assess things after a rainstorm earlier this year and suggested an overlay. Fair and honest assessment and quote, followed by top notch quality work. He even made sure we got the necessary drywall replacement taken care of by overseeing that crew as well, who also did a fantastic and thorough job at a fair rate. Highly recommend! read more

Tony and Edgar did an outstanding job taking care of me and my family. Our roof was in need of a quick change and they permitted and got the project done extremely fast. They were kind, thorough, and provided an excellent product. They were even able to integrate the solar mounting brackets I needed for my panels! Highly recommend, they are worth every penny. read more

Christmas Eve we had a bad leak and the rains had only begun to start. Initially we had another contractor come out to tarp and start the job but when the price jumped from the initial quote we knew we were being taken advantage of and quickly turned to Jonathan and American Prime Roofing. Our amazing realtor Julie Ann Martin referred us. Best decision we could have made. Totally up front about everything. We saved a ton of money. The job was done on time and the quality is great! read more

We had to completely redo our roof, which was especially complicated because we also have solar panels. Fortunately, we found this company--they have a sister company that specializes in solar, which made the entire process seamless. Edgar was excellent: knowledgeable, responsive, and consistently available. He kept us informed every step of the way and provided timely updates throughout the project. Edgar coordinated everything, including permits and inspections, removal and reinstallation of the solar panels, and the full roof replacement. We're extremely happy with the experience and highly recommend them. read more

When my roof started leaking during heavy rains on Christmas Eve, I called my solar installer to check if my recently mounted panels were the cause. Edgar from Prime American CDC called me back immediately after Christmas Day, and came out the next day to check. It wasn't clear if the leak was caused by the solar panels, since it was several feet from the nearest one, but he sealed up the torch down seams in the area just in case. I'm very satisfied with their promptness in addressing this. read more

Came back after the first big rain and took care of the few little remaining leaks. Very dependable.

We bought an old house with a very damaged roof. Basically, we need a new one and we're glad that we chose Prime Roofing. Jonathan is the best! There price is reasonable and I can absolutely trust him. We're very happy with our roof and I'd definitely recommend Prime Roofing. read more

Our building needed a new shingle roof. The old roof had multiple leaks, and pieces were literally falling off, so it was in really bad shape. We got quotes from four different roofing companies and did thorough research on each. I looked at everything: warranties, years in business, their standing with the Contractor State License Board, how they handled damaged wood decking repairs, and whether they were an Owens Corning preferred contractor. While Prime American Roofing wasn't the lowest bidder, I felt they were the best choice for our project. Now that it's done, I'm so glad we went with them. Working with Prime American Roofing was by far the easiest and smoothest contractor experience I've ever had. They estimated the job would take two weeks, but they finished in just four days! Jonathan, our project manager, kept us updated daily with photos and was super easy to communicate with. We passed all our inspections without needing any reinspections. I can't recommend Prime American Roofing enough. It's been a month since the project finished, and I'm still impressed with how smoothly everything went. Huge thanks to Jonathan and the whole team! read more

Wow! Tony and his team did a fantastic job replacing our roof, my wife and I couldn't be more happier with the entire expeirence. From the initial consultation to the final inspection, their team was professional, efficient, and communicative. When I reached out to them, they provided us with a clear estimate, explained the entire process in person and what was to be expected, and more importantly they worked within the promised timeframe which was my biggest concern. Definately recommend! read more

I had a terrible leak during the rains and while every company I was calling was trying to take advantage of the situation and upsell me during the emergency, these wonderful folks stayed honest and helped me out as if we were family. I feel like it's not easy finding a good roofer, especially after what I've been through. I thank God I found them, because they did a clean job and they were very efficient with their work. I wish every sector of the construction field had people like this! read more

It's rare to come across a company that is about integrity, honesty, and professionalism, especially nowadays. We have been blessed to find Prime American Roofing and would highly recommend it to anyone for their homes. The name itself says it all. I am the proud owner of a brand new roof, knowing my family will be safe and my home protected. You guys are awesome; thanks, Tony, for putting me at ease and providing a roof over us. God bless you guys. read more

We just hired Prime American Roofing to do our roof. Tony & his group were reliable, punctual, honest and professional. The quality of the installation job was precise. We went through a lot of different contractors before we found Tony. We are very thankful to have found him. I would highly recommend if you are in need of professional quality roof installation/renovations! read more

With a sigh of relief I am so glad I found these guys!!! I can't recommend them enough with how knowledgeable, friendly, and professional Tony was. I didn't know shingles could be so complicated or that someone can actually explain a profession to me in a way I can understand! Big ups! Will recommend to everyone I know!!! read more

Needed a new roof gave prime american roofing a call they came out quick and gave me a great quote. They were very professional and worked fast. They did a very clean job. I would definitely recommend them. read more

Prime American Roofing did an amazing job on the roof at my salon. I was impressed with their attention to detail and commitment to making sure everything was done right. I'm really happy with the quality of their work. read more

Had a great experience getting our new roof done. The team was professional, worked efficiently, and the quality of work was top-notch. Highly recommend! read more

Highly Recommend! My new house that I had bought had a few leaks and i was so bummed out but out of all the quotes i received i chose Prime American Roofing because they were so genuine and fair. All the other roofing company's felt like sharks but this company was just so different. They were fast and literally did such a clean quality job, definitely recommend! read more