UPDATE: This is very delayed however I have since spoken with Dawn in Dr. Kistner's office. She…read moreseriously went to bat for me with the insurance companies and has taken care of the bill. Time and patience would have served me well instead of flying off the handle at the front end of the issue. Thank you Dawn!

Dr. Kirstner has NO bedside manner. I met him briefly before my emergency gallbladder surgery, but…read morehe seemed unconcerned and hurried. I was scared and could have used a positive experience to make the surgery easier. He used Staples for the incisions and left them in more than 2 weeks. He also seemed a bit phobic or prejudiced against larger patients. He could lose a few lbs himself. I think he needs to retire. At this point, he is simply going through the motions.i would not recommend him.

As a kid, I don't think to get a primary care physician. As an adult. I recognize I probably…read moreshould. And like so many I didn't go to the doctors until I had to. When I did I went to Primacare. If you ask me I wouldn't go to any other place , after the first visit, I decided that Primacare was going to be the place that would take care of me. I've chosen Primacare to be the house of my primary care physician. I've been going to them for years and have been listened to, cared for, and any opportunity I can. I recommend them to everyone. I've seen all the doctors that work with Primacare, specifically in this location, and everyone is so kind, considerate, and just wonderful people. Seriously. If you need a primary care physician this is the place for you. 10/10 100% care love them.

I wanted to add to my first 5/5 review and say that I've continued to love it here…read more Last week they were able to answer my question quickly and I wanted to thank the evening Friday staff Hannah and Emma, and Dr. Hannah, for their exceptional and fast care Thank you all!

Dr. Tsai and the lovely one medical team, thank you for being the only ones who took their time and…read morereally deeply cared for me. I had been going through 6 years of er visits, urgent care, specialists and former primary care for 9 years for horrible stomach issues but mainly the upper right quadrant pain. When everyone else kept turning me away and treating me as a hypochondriac, dr. Tsai did not...he did anything and everything and even more than I ever could have imagined. Two months ago, things got so severe I was praying to wake up and be with my family for another day...I've never felt so close to death. Immediately got me into urgent screening (even though their wait was two weeks) and a day later called the top surgeon and got me in...tests showed really nothing too bad but it was the exact opposite once they opened me up...one of the worst they have seen and have no idea how it's gone undetected for 6 years even just two days prior to my surgery. When you see him, he addresses everything even if you're there for one issue and he sees an issue like a cold, he won't let you go until he has checked everything to make sure you are leaving the office 100% Ontop of that, he has been so thoughtful as to check in with me every step of the way since I've been his patient to make sure I am okay. The patients are his #1 priority and care. I will stay with him for life! I could go on and on for a 10 page letter for him and how over the top wonderful this man is! I also have seen barb on multiple occasions and, wow oh wow..what a personality and sympathy she has for her patients..my husband is her patient and it's so nice to have both doctors working with each other for our family. she is always making sure everything is going good, no matter what the situation. Keeping in touch with me about his care and vise versa Ontop of that the One Medical staff members have always been there to answer calls for questions, concerns paperwork and they are always on top of it and they really get to know you personally. It's nice to walk in and get greeted by my name and to see such lovely bright faces so happy to see me. We can not wait for them to open their pediatric rooms next year...the second they do, our son will be a patient for life as well. One medical staff, dr. Tsai, and barb you guys really have touched our hearts in so many ways it's like family. If you want care, that really cares, and goes above and beyond for you in anyway possible with always feeling like you are loved as a patient please please please come here and switch your medical group. Thanks for saving my life, and my husbands! Bless everyone at one medical and your hearts of gold!

When is he going to down his fake 5-star reviews? He has the worst bedside manner as a doctor and…read moreis extremely creepy. Just look at his picture--he actually does LOOK like that. He rushed out of us once his office took our hefty copay. It was really sad to receive poor medical care in the US when we already paid so much more than in other countries.

We see Dr Nielsen at this clinic. She is great and works well with our kids. She's been their peds…read morefor 10+ years, we appreciate this clinic and the weekend hours they offer. She's a nice, caring provider.

Doctors and staff are wonderful! Always a patient-oriented…read moreplace. Check-in keeps getting better all the time.

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

I had been without a doctor due to retiring, moving, but primarily dissatisfaction with my former…read morePCP. I was also done with the antiquated process of waiting up to an hour past my scheduled appointment before my PCP would finally burst into the exam room only to rush through my concerns before he was gone...within 10 minutes of entering the exam room. I was DONE! As I searched for and researched new doctors, I was very excited to come across the new concept offered by One Medical. No waiting and was I shocked when Dr. Ortiz personally greeted me and escort me to the exam room! He then spent the next 30 minutes listening, asking questions, and more importantly Dr Ortiz truly cares. Dr Ortiz also continued addressing my concerns via email and always responds within a few hours! Dr Ortiz and the entire staff at One Medical are the best!

I've already met him through my girlfriend and he is very polite, very professional very noticeable…read morespent the time listening to the patient. He's very friendly, not afraid to suggest what he thinks. He seems to be an amazing doctor.

Hi all. Dr Karen Garby and staff are amazing. They all went out of their way to make me and…read morehusband feel calm and relaxed but more importantly Dr Garby was/is willing to talk to me at length and answer any little question I had. She never seemed rushed and didn't make me feel silly for asking questions. Highly recommend Dr Garby.

very nice nurses but doctor came across as insincere. Not sure I'd choose to go back. It felt a…read morelittle rushed. Kind of like a procedural mill.

Caring and competent doctor. Very detailed and experienced…read morephysician. The small office is so unique and attentive to each patient. Calls back always received. Office hours are limited but easy to work with

My first visit with Dr. Lieber was very positive, however, each of my subsequent visits were not…read morethorough and very rushed. She will not write longer than a 3-month prescription for long-term maintenance medicine and requires lots of erroneous visits (to get more $). She says "insurance requires it", but it absolutely doesn't! The office staff is the absolute worst! They file insurance claims late, fail to bill patients for services and then make harassing calls for payment over the phone. They are very unfriendly - from the closed window in the waiting room to scheduling the next appt. Upon finding another Dr, I found out 3 people I know had the exact same issue with Dr Lieber and staff and had also moved to another Dr. I only wish I had known that before I changed to this practice.

My two daughters and I came in to see Veronica for a facial/chemical peel last month. The amount of…read moreknowledge Veronica has is amazing, she was able to customize a peel to each of our needs (we all have different skin types) and we all had amazing results. Our skin was glowing for days. She was able to teach me so much about my skin in the short amount of time I was with her and explained the different products to me and how they worked. I'm going to admit I was a little skeptical at first to purchase the entire kit just because I was already using expensive skin care products that didn't give me the results I longed for. Long story short Veronica recommended the Rhonda Allison Rosemary cleanser does one of my daughters and I and we began using it right away and we saw immediate results my other daughter was recommended a different line from Rhonda Allison and she too loved her results and we all went back for the entire kit. I no longer pay almost $200 for my skin care products that aren't working for me and I'm finally getting results that allow me to go out in public with a bare face...all natural. Thanks Ronnie you are the best and thanks for checking up on us and asking how we are doing and liking the products. We'll definitely be going back.

Dr Aghenta is the absolute best! He takes his time with his patients and is soft spoken. We travel…read morefrom Maricopa to see him and don't have a problem doing so.

As a relatively new patient at JOURNEY, I'd like to take a moment to recognize and recommend Dr Jen…read moreMedcalf! From the moment we connected I found a warm, caring and knowledgeable Dr. She has me on the right track and I am feeling so much better in my new, healthier and happier life! Recently retired after a 41 year job as a flight attendant, I'm working on ME finally!!! The Castor pack she recommended could be used by anyone! It's a great and has incredible results if committed to self care. She had a plethora of ideas for me to try and I'm doing them all!! I also can get my annual physical here and don't have to go back to my OTHER Dr.!!! I highly recommend this practice of Natural Medicine! The staff is very welcoming and helpful!

Dr. Judy, and the amazing Tracy, are fabulous. So caring and so attentive. Judy saved my husband's…read morelife during COVID and has helped me for many years, navigating my health questions and needs. Journey Medicine is excellent. Judy LISTENS to her patients and gives us the time she needs to gather all the information she needs! Never have I ever experienced such a caring environment!!! Thank God for these precious folks!