I had an amazing massage and pedicure at Serenity Spa. Iris was warm, the atmosphere relaxing, and…read moreboth services were done with real care and skill. I left feeling refreshed, pampered, and already excited to go back. Serenity Spa is easily one of the best spots in Wilmington for true self‑care!!!

I wanted a facial to help clear my acne that was more reasonably priced. I was impressed by the…read moreselection offered at Serenity and called to book an acne facial. Iris was incredible!! She was so kind. The space is very cute and relaxing. She did extractions, treatments, and even massage of my face/neck/hands. I was so relaxed and left with drastic skin improvement. I will definitely return!! If you are considering booking an appointment with Iris, please do!!!! I cannot recommend her enough!

It was wonderful! My friend and I went for a spa day. We got the exfoliating body wrap. The service…read morewas amazing and very relaxing.

My husband and I returned to Coastal Massage & Spa to celebrate our fifth anniversary. We had the…read morePerfect Couples Massage, which lived up to its name. It included hot stones which I often add to other massages. We had a very relaxing experience. He requested medium pressure, and I asked for medium-firm. I loved my massage therapist Aydil. We'd love to return again anytime.

Hairdresser was an angel nothing wrong with the attitude in the environment however I was hoping to…read moreget blonde I already knew prior to the appointment this wasn't going to happen the first session however I did expect at least a little effort.. said my hair didn't lift but the test strand is blonde and the hair cut is not very good. Also so expensive just for a color remover especially when they take pride on reasonable bleaches processes. Anyways price wasn't a big deal for me but it was disappointing that I finally tried a new salon and this was my blow dry that still left my hair wet and my hair cut was wonky.

Highly recommend Gena for getting a facial! She is amazing! She takes her time & you can tell she…read moreis not rushed at all! Everything in her room is so clean and she makes you feel so comfortable! She explains everything that she is doing before hand and asks if you have any questions! You won't regret it!

This review is based off the facial services, the esthetician's customer service, the spa…read moreenvironment, and the knowledge behind the practice here. When the humidity is heavy my skin really struggles. When my skin struggles my stress heightens. When my stress heightens my skin struggles... You see my issue? I had been on a long journey of research, detoxification strategies, and product trial and error to try and fix my epidermal reaction to Wilmington's humid and chemically unbalance environment. I'm pretty well versed in the world of holistic nutrition, hormonal balance, and natural remedies both tangibly and ingestible. I decided to explore Wilmington's knowledge on the subject and see if West Meadow Spa could help me find a solution I had yet to experience. After a very pleasant phone call with the front desk representative, who really made the spa and esthetician seem like a trip to cloud 9, I booked my facial a week in advance and built up my expectations for the visit! She asked me to come a few minutes early to sign some paperwork but my facial was at opening time so when I arrived I waited about 10 minutes for someone to come open the door. I thought it was a little strange for them to ask to come early, for them to be inside the building and see me outside and not open the doors until the clock struck opening time. Oh well! The inside was beautiful with tons of natural products for sale, water and tea options and a cute little lounge area to relax in while waiting. I quickly signed the papers and waited about 5 minutes for the esthetician to bring me in the room. I had received such amazing recommendations about this gal before visiting but upon meeting and consulting with her my high expectations were not met. Everyone has their bad days and it could have been that kind of situation, but in my experience I felt her to be very judgmental and not as well educated as she had been led on to be. She would ask me general prep questions then not have any response to my answers, just going on to the next question. I told her all the things I've tried, things I've researched, conditions I've had in the past etc and at the end of the day she had not one suggestion for me other than to buy the tea they had in shop from a local vendor (which she applied to my face at the beginning of the facial which smelled awesome). Throughout the facial she would give me ask me questions, quietly ponder a response to me answer then in an odd tone say she just didn't know the best way to go about that. It was really strange to me! Any who, the facial was refreshing, as they always are, but did absolutely nothing for my skin that day or in the future. She didn't suggest any helpful products or methods of cleaning, exfoliating, nourishing, etc. Though she did suggest I come back for a belly heating service which is basically a heating pad on your gut, ovaries, etc. that helps balance and calm everything going on down there, especially inflammation. This is a pretty cool service, especially for those who actually have serious ovarian and gut concerns, and I don't know anyone else in town that does this unique practice. However it was not really relevant to me and way out of my price range. At the end of the day I spent almost $50 for a semi cleansing/calming facial and learned something new about heat therapy. I really don't want to hurt their business, and the front desk gal was the sweetest thing on this planet (review would have been 2 stars without her involvement), but I really can't see myself recommending West Meadow's facial services to anyone based off this experience.

What a wonderful experience! At 33, I'm embarrassed to say this was my first facial, but now I will…read morebe back! Tracy is so thorough and knowledgeable. I had the special rose facial and left with my whole body relaxed. Just wonderful! I also love her use of organic, handmade products and her knowledge of the various lines. I am pleased with my skincare purchases and excited to return!

I have to be honest when I walked in and saw Abbey I thought she looked too young to have a lot of…read moreexperience. To my great delight she was amazing. She was soft spoken and quiet which allowed me to totally relax and appreciate her skilled hands! I haven't had such a great facial in a long time. I plan on being a recurring customer, my skin feels fabulous!

Most relaxing vibe. Truly a reset. I felt the tension leave my jar and shoulders during my facial…read morewith Abbey. Best facial studio in Wilmington!

I had a Hydroderm with RevitaPen Infusion treatment today. The facial was excellent as the…read moreesthetician, Natalie, was. She gave me a message following facial was so very relaxing and top notch to those compared to Calistoga, California spa. The staff pleasant and helpful in a relaxing ambiance! I will be returning next summer!!!

I had a wonderful facial with a wonderful Estetician, Grace. There were some delightful surprises I…read moredid not expect! Professional and wonderful!!!

Great couples massages with Jennifer and Jalen!! It was clean and inviting and the massage was…read moreamazing.

There is zero wiggle room for the cancellation policy. I…read morewould have loved to experience Shine On, but the morning of my appointment I was nauseated and vomiting. I called and was told I'd be charged the full cost of my appointment, nearly $100 and that they could reschedule me. Not sure I'd want to reschedule if they expected me to show up vomiting. What if I'd had Covid? Seems very dangerous for their employees and other guests. So beware of that. Their owner texted me and accused me of threatening their receptionist. I was probably a bit rude before I was hung up on, but I certainly did not threaten anyone. I'm sure this is a very lovely massage place. The other reviews reflect that. That being said, I thought others should know that there is zero wiggle room for the cancellation policy, which could mean spreading sickness to employees and customers.

Relaxation at its best. I actually dozed off and when she finished my skin was as smooth as a…read morebaby's....... Alyson was amazing! In fact I have already booked my next appointment!

Today, I received an unbelievable facial by Alison...It was beyond a facial...the most amazing skin…read moretreatments, relaxing massages in between treatments, and such caring, customized skin care advice. Alison is a unique esthetician who absolutely loves what she does...making your skin radiant and fabulous! I will be going back again and again!