Pride to my rescue! I called so many plumbers. No one was calling back. I ended up with a plumber who installed a used, (and later, come to find out, a broken water heater.) He took my money and never came back. I was without water for too long. I started calling plumbers again. Hesitant that the same thing would happen again. Again, no call back from other plumbers. As the saying goes, "it didn't work out for a reason"...so... my last call was to Pride Plumbing...literally turned out to be "save the BEST for last" Tina returned my call so fast, had an appointment the very next day. I even received a text to tell me who and what time they would arrive! Richard & Zac showed up. I was a mess. They were so professional. Masks were on. Prompt, friendly, extremely knowledgeable & helpful. It was a cold and wet day. It even hailed outside as they worked. (my WH is nested in a closet outside.) I was given a quote which far exceeded my expectations. Being a single person who had just lost a lot of $ by a wannabe plumber. I was finally at ease. Richard & Zac went above and beyond to assure me in every way, that the job would be done. And done right. They definitely delivered! When I saw the new WH installed I was in awe. It was beautiful! I know, sounds silly but if you saw how it was. You'd say the same. I'm so grateful for these 2 plumbers. They, hands down represent PRIDE in their work. I will use them and refer them to anyone looking for quality work, excellent customer service, and kindness above all. That's priceless. No more hot mess here. Thank you Richard, Zac & Pride plumbers! From phone call to finished call, I am deeply grateful and satisfied. -Hapoy Customer read more

My wife and I had our old water heater replaced with a new Noritz Tankless water heater today (8/19/2016). After searching online for local plumbers who install tankless heaters, we decided to use Pride Plumbing Services here in Yucaipa. The week before, we requested a preliminary estimate for services and Michael came over with his apprentice Josh to look at the site and write up his estimate. Both Mike and Josh were very pleasant and comported themselves with professionalism and confidence. The resulting estimate was fair and generous and well within the industry standards for such work, so we told them to go ahead with the replacement. Mike gave us quite a deal! This morning at about 8:30 Mike and Josh arrived and went right to work removing the old heater. After about 45 minutes Mike's co-worker Danny arrived to finish the actual installation of the new heater. I now know why they call their company "Pride Plumbing Services"! They exuded pride in everything they did: from the demo work to the installation and final cleanup, their skill, professional manner and attention to detail was without peer. They certainly lived up to their name in all respects. Plumbing apprentice Josh was especially impressive, showing maturity well beyond his years and commitment to excellent work ethics. The new heater is working perfectly and we could not be happier with our experience! Would we choose them again? Yes! In a heartbeat! Would we recommend them to others? Yes! In a heartbeat! Pride Plumbing Services truly provides stellar service and workmanship! Once again, we cannot thank them enough for the wonderful experience! Timothy P. Chapman Yucaipa read more

"Now THAT's customer service!," I said to my husband when I hung up the phone. With no hesitation, Pride Plumbing came through with a morning appointment - on very short notice - when I called. Yesterday, April 26, 2022, we received word from our mobilehome park that there had been an emergency shut down of the gas supply in the park. Our main concern was about getting the pilot on our water heater relit. Being close to 70 with mobility issues, neither my husband nor myself are able to do this on our own right now. I had minimal info about when the gas would be back on, but the staff at Pride Plumbing resonded with courtesy and understanding. Nothing was a problem. If the gas wouldn't be restored in time, they would be happy to reschedule for us; it was such a load off our minds! As it turned out this morning, our pilot light hadn't gone out, but we weren't charged for any kind of a service call at all. My huband had asked our technician to give his opinion about the condition of our poor old water heater. Tech Jesse Stidham said it was fine, but could stand to be upgraded to more current code. The upshot is that the visit was written up as a free estimate. There was no charge at all! We had used Pride Plumbing in December of 2021 to replace our kitchen sink faucet. We were very pleased with the service at that time and will continue to think of them as "our" plumber! read more

Upon walking outside my manufactured home early morning on Saturday 6/25, heard/saw water leaking from underneath. Immediately, I starting looking online for a plumbing company. First contacted a local Yucaipa plumber and was told "sorry the first available slot for an onsite inspection/estimate is Thursday 6/30". Then noticed Pride Plumbing Services with awesome Yelp and Google reviews. I called the office and was told they would send someone out between 1:00 and 3:00 and he got here by noon. This was a huge relief as I had no clue what was actually going on under the house. Pleasantly surprised that within one (1) hour "Bill Hernandez" showed up, was super friendly and very professional. He proceeded to peek under the house and swiftly noticed that the problem was related to a broken filter attached to waterline for my refrigerator icemaker. Quick fix, he turned off the water to that waterline at "no charge" and mentioned that the repair estimate is roughly $300.00. I cordially thanked him and stated will consider the repair in the coming weeks. In summary, "Bill Hernandez" and Pride Plumbing Services went above and beyond to take care of me on a Saturday - very much appreciated and unquestionably deserve 5 Stars! read more

How many plumbing services make themselves readily available at 7:00 pm on a Sunday night? When they are available, how many charge an after hours or weekend fee? Most, if not all, right? Not Pride! I was in a pinch on Sunday night, prepping for a new sink and countertop install the next morning and ran into an issue with a leaky valve that I wasn't equipped to repair. I called around to a few local outfits with no luck then happened across Pride's info here on Yelp. All I saw was 24/7 so I gave 'em a call. I gave them my info and a brief synopsis of my problem and I was told they would have a tech at my house in less than 2 hours! To my surprise, Mike was at my house within 30 minutes! He knocked out the problem and had my water back on in less than 10 minutes. Needless to say, Pride will be the only plumbing service performing work on my home moving forward. If you're looking for a reliable, professional and courteous plumbing service, regardless of your needs, call these guys, you won't be disappointed. Thanks again, Mike! read more

I want to thank Mike and Danny for their service. Pride Plumbing Services was great! I had them relocate some water and gas lines when I remodeled my kitchen. I shopped around and got 3 quotes. Pride gave me the best price and their service was top notch as well. Everything went smoothly and my remodel came out exactly as I pictured it. Five months later I called them for a faulty tankless water heater that was flooding the garage. I went to get in the shower and the water would not get warm, so I walked in the garage to check the water heater and sure enough the tankless water heater I had for only 4 years was flooding the garage. I called Pride Plumbing Services right away and they came out and gave me an assessment on the situation and a proposal for the work. I chose them again since they did a great job on the last plumbing project. Again, it was a flawless and smooth transaction. Im very happy with everything they have done for me. I'm not one to post reviews, but I am a very thankful customer. read more

My wife and I were pretty concerned about having a huge leak in the wall of our upstairs bathroom because of some serious noises we were hearing. I was thinking it's going to be costing us a ton of money to get this repaired by a leak detection company. I called several companies and after speaking with Emily from Pride Plumbing Services I had them come out. I felt Emily was honest and she made me feel comfortable enough to choose them. Mike came out heard the noises, checked my water pressure, and checked the setting on my water heater. After his research Mike made a few long term recommendations regarding the water heater if I was going to be staying in my home. The great news was that there was no leaking and no detection services were needed or costly repairs. There was as no service call charge for him coming and what we thought could be a potential nightmare turned into a blessing by getting to know Mike. Thank you Emily and Mike!!! Miguel read more

Best plumbing experience ever! From the get-go, the receptionist who answered our call was extremely nice and sent someone to our house right away, within an hour. Jon Morel and Jayson arrived on time. They were very professional and did a thorough job of searching for the cause of the problems throughout our house. They explained what was happening in the pipes, why it was happening, what was causing the loud rattling then gave us several reasonable options to get it fixed. They were upfront with the pricing and answered the many questions we had with honesty. We ended up having the shut-off valve and pressure regulator replaced along with the pipes surrounding it. There's no more loud rattling and the valve, regulator and pipes work splendidly; not to mention the updated look considering the house is thirty years old. Thank you Pride Plumbing Services and Jon and Jayson. You guys are the best! I highly recommend this company. read more

My husband and I needed to have a main pipe in our house repaired. Had called another plumbing company before calling Pride plumbing and was super disappointed in their service. Had Pride plumbing come out and I can't tell you how happy I am that we ended up going with them. Jesse was our tech and we also had Trent, Morrison and Brandon come help assist with the job. These guys were super informative, helpful, reassuring and trustworthy. We received constant updates regarding our issues and mind you is wasn't a small issue at all. We felt that everything was done in a timely manner and NO corners were cut. I would 100% recommend this company to anyone I know. This will forever be the company we go to if we have any kind of plumbing issues. The work we got done for the quote we received was on point. The value was 100% worth it. Thank you guys for making a stressful situation into a manageable situation! read more

Recently my family decided to use pride plumbing they dispatched dan lopez off the back dan hit me with a 850$ quote to hydro jet a line that was way to much in the end he agreed to do it for 450$ sounds good he said with this service I will run a camera and also inspect your line well come to find out the line is still clogged I called pride and they said I will need at follow up service starting at 250+ to do a camera inspection !!!!! Dan was supposed to do that for the required work he skipped that part it took them 45 mins to collect 450$ and half ass this job NEVER USING PRIDE PLUMBING AGAIN I called them to see if I could resolve it they said I was lucky it was 450 and that the service should be 1000$ these guys are bonded crooks dont get screwed !!!! So sad I even let them know I was a young homeowner and budget was low this was half of my paycheck for a restroom that still doesn't work sad read more

Pride Plumbing made the unpleasant experience of repairing a major leak in our watering system a feeling of confidence that These guys knew what they were doing and would finish the job in a minimum period of time. In the process of repairing the first leak they discovered a second leak deep under the cement driveway. In repairing this line they found a leak in the gas line running next to it. So what started out to be a $2000.00 job ended up being $17,000.00. That is the unpleasant part, but now we have the good feeling that everything from the street to the house and the front yard has been replaced with brand new plumbing (including a new gas line) and should last for as many years as we have left at this residence. Thanks to the crew a Pride plumbing for working nonstop from beginning to end with great communication as to what was suggested for repairs and what was decided to complete the job. read more

This company is flat out amazing. Three weeks ago my wife noticed a bunch of water coming out from under the washing machine. In that time we went through several failed home warranty attempts to fix the issue. One scuzbag came out, immediately tried to up sell my wife without looking at anything, left to "get the right tools", then never came back or picked up his phone. That was yesterday. After he left I looked up some companies, found Pride, and they immediately scheduled me for today. Ericsen came out, quoted us, and was able to promptly fix the issue and give us a clear picture of what's going on with our plumbing. We scheduled them for another appointment and couldn't be happier especially now that we can finally use our washing machine again. Moral of the story is don't waste 3 weeks with a bunch of dopes who don't know their a-holes from a cherrio. Call Pride, get it done. read more

My dad Bryan, doesn't do yelp lol but asked if I would review on yelp for him. I was out of town & unfortunately my dad had a toilet leak appear suddenly. He's in a wheelchair & was unable to get things shut off. He called Pride late morning & they came out the same day! They fixed his toilet problem THAT DAY & replaced the new toilet seat my dad had as well. They were super friendly, terrific customer service, a fair price & a fantastic tech, Ryan H. They were prompt, courteous, clean, professional & explained everything to my dad about his repair. My dad is thrilled with the service, all around. I'd use them for my plumbing needs & I will suggest to everyone in their service area to try PRIDE PLUMBING! They're great folks & a great company! Zero issues! 100% satisfied! They even emailed my dad a pdf copy of his paid invoice for his records! Phenomenal!! read more

pride plumbing technician ryan heenan came and worked diligently on a stuck faucet handle that we just could not get off, finally it came off without breaking the cartridge, he replaced the cartridge, leak fixed. ryan also looked at our shower faucet that I was sure had a bad seat allowing to much cold water to mix with hot and we could not get nice hot water for a shower, ryan said let me take off the knob , I want to check something, he took off knob and aha, your mixer is set on child safety, he pulls insert out turns it about a quarter turn , puts it back in wala all the hot water we need. we had a similar problem a few years ago in our master shower and by the time the guy was done he replaced the whole valve and nearly set the house on fire because he had to solder the new one in, thank you thank you very much ryan, job well done read more

I am very pleased with Pride Plumbing and there Technician, Jose Velazquez. I had a large water leak just beyond the meter, causing the water to be shut off from the house. I called Pride in the afternoon and was very pleased with how the call was handled. Was told a tech would be out in the morning to quote a do the repairs while there. A text was sent confirming the the appointment, i responded back with a pix of the repair site. The following morning Jose called he was on his way. When he arrived, was very professional and courteous. He explained the repair process and price, signed the workorder and he started the repairs. I've done a lot of plumbing in my younger years a noticed he was very sharp at his trade. I would recommend the Pride team to anyone looking for professional service and repairs. read more

Dan from Pride was ABSOLUTELY amazing! After attempting to work through my home warranty company, and having three other contractors "no show", I located this company and I must say...EVERYTHING happens for a reason!! The owner Mike called me back within 5 minutes of my message and took the time to talk with me about potential causes of my hot water heater not working. Given the trouble I had with the other contractors not showing up and my hot water heater being out for two days at that point, Mike scheduled me for the very next day. Dan came out and diagnosed the issue and even helped me navigate reimbursement from the home warranty company (something he definitely didn't have to do). These guys went over and above, were incredibly professional, and did great work!!! I highly recommend them! read more

Pride Plumbing service was awesome. They are local to Yucaipa and quick to take care of their community. Breanna was pleasent and helpful. I had a sink stoppage and leaks. 2 plumbers from differnt companies came out to assess my problem. One quoted $1250 for hydrojet with doing any diagnostics. The second plumber snaked the drain and attempted to fix the undersink drainage pipes. They cut one pipe in the wrong ace and broke another while attempting to tighten. He then said it was too big of a job and told me to call home insurance to place a claim. I called Pride Plumbing te same day and scheduled Bryan Baumgarten for the next day. Bryan was professional and knowledgable. He redid all the sink plumbing in less than an hour and charged a great price. He will be my goto plumber from now on. read more