I just had a great experience with Pride Auto Care after getting jerked around by another mechanic. Feeling vulnerable and suspicious of my fellow human beings, the folks at Pride made me feel at ease by way of their unwavering competence, plain language, and friendliness. Since I work right up the street from them, they even gave me a ride to work so they could take care of my car without inconveniencing me. After being jerked around by other places, the folks at Pride had my car in working condition that same day (funny how they seemed to get the part I needed without a problem, while the other mechanic was ready to make me wait days to get it) and I was on my way. I'll definitely be bringing my car back to Pride Auto Care. read more

As a twenty-something woman, it can be a stressful experience walking into an auto shop. The last thing I want to deal with on top of car troubles is mansplaining. After reading the great reviews, took a chance on PAC. I was not disappointed. From the moment I walked in the door I felt like a valued customer. They got me in right away on a Saturday morning. During the diagnostics I was consulted at every step and given several options to consider. I was never talked down to. Much of their clientele is female. The staff are consistently friendly and knowledgeable. PAC dropped me off and picked me up from my doorstep while my car was in the shop. I felt safe riding alone in the van with their driver. When all was said and done, both the final price and total wait time were less than the original quote. I have PAC on speed dial for all future auto maintenance. read more

Great professional service, very web friendly! Communication super and my car is fixed!

Came in to get my car checked up on, not only was I given reliable, quick, and friendly service but one of the mechanics -Nick- offered to walk me through every detail on the report. Whenever I am back in town I will stick with Pride to get the job done! read more

I am so very pleased with Pride Auto Care. They really focused on what I brought my car in for. Nothing else. Until I asked for more services. I like that they are an honest business. I like that I was helped in a very timely manner and treated with respect. I was very nervous to say the least to try a new auto care service company. I will be going back for future car needs. read more

If you want to get ripped off this is the place to go. $85.00 to change one headlight lamp, which i did it myself in 10 minutes (Thanks to youtube). They had the Audacity to tell me that it was an hours job to change the freakin bulb. Also from the Management to the worker all are Thugs. The worker told me that if i want to go back to ...my original headlights it will cost me $200. Give me a break!!!!! Pride Auto care means they take the pride in ROBBING YOU. read more

Fantastic place, great customer service. I highly recommend then. My car was in an out and they were very professional and clean

Make a reservation before coming in here. It had never been an issue for me before, but the last time i dropped by to have an oil change they couldn't accommodate me without an appointment. I really hope it wasn't because i told the guy i was checking out the $75 for $50 coupon on yelp...... read more

I brought in my car to have the traction fixed and new tires installed. They didn't screw me around, and the price was fair. They certainly deserve all the 5 star reviews they get. It also helps that I work in the area - they have a free service that will take you to work and pick you up. It builds trust and peace of mind. read more

These guys were awesome, especially Tanner and Chris. I brought my truck here after having issues at another shop - they were thorough, polite, and incredibly friendly. On top of that, they were honest and didn't try to upsell me in any way. I'll be coming to them from now on. read more

These guys are top notch. I'd never hesitate to have my auto serviced here. Sadly, I had to move from the area but if I'm ever back in Colorado, these guys will be my service center. read more

It's taken me forever to find a place to service my vehicles that I like and trust. Once I finally consulted yelp I found Pride Auto Care and so happy I did. These guys are awesome, happy, easy to work with and trustworthy. I highly recommend you service your vehicles here! read more

This is a long overdue review of a terrific business. Pride has taken care of many of our family's cars, including those of our adult kids, for years. They are knowledgeable, friendly, honest, thorough, and fair. Great communicators. They go the extra mile to solve mystery problems and they stand behind their work. If an occasional mistake is made, they own it and resolve it. We trust them and highly recommend them! read more

We would like to recognize Pride auto for their unbelievably great customer service. EVERY time we have needed our cars repaired they have responded promptly, explained in detail, took cate of any issue and are very friendly to boot!!! Matt and Kermit are the best !!!! I have referred several people and won't take our cars anywhere else! When one of our cars needed to have transmission work done they even offered to move the vehicle from their shop on Dry Creek down to their shop in Parker - they always go above and beyond. read more

Short back story, I had a recall performed on my car by "a certain dealership". A short time later, my left front wheel almost broke completely off my car while I was driving! I had my car towed to Pride and they told me it would be fixed in a few days. But it wasn't a few days, it was ONE DAY and $400 cheaper than the original estimate! The technicians at Pride are professional, knowledgeable, and friendly. Amazing job, guys! Thank you! read more

This is the only place, I will take my car to get maintained. I used to take my cars over to Discount and Big O... I never trusted them from the start and they were ridiculous with pricing. Pride Auto Care, provides great customer service and honest feed back..I just had my car serviced and purchased new windshield wipers. I was on vacation for a week, and came back to snow. My wipers got bent somehow! So, I took my car into the shop, with no reservation, to have them take a quick look. They stopped what they were doing, and ended up replacing my wipers! Not once did they turn me away, or tell me to come back when i had an appointment!! Thanks guys! By great customer service like that, makes me keep coming back and giving them my business!! They're always busy, but it's worth calling ahead of time and scheduling your car to get fixed over there! read more

I love these guys. We've taken both our cars here since we moved to town almost 4 years ago. They are honest and will always take the time to explain things to me without sounding condescending. On one occasion, I had told them to please not rotate the tires because I had just had them replaced and didn't think it was needed. When they called to give me the rundown, they told me they had and that they charged me for it! I told them that I wasn't happy, so they said they would put them back. Well, upon picking up my vehicle, they told me that when they inspected the tires, they felt that the rotation was necessary, but didn't charge me for it. I was touched and impressed. We are customers for life. read more

Making An Appointment: Easily done. Called the number listed here and got an appointment time of my choosing for within the week. Speediness: I'm not a "car guy", so I'm not really sure what is involved with a regular tune-up and oil change, but they had my truck back to me within an hour. I waited on-site in their waiting area, and made happy use of a guest WiFi network. Price: $60 or so to get my tires rotated, oil changed, and whatever else is involved with routine maintenance sorted out. I was quite pleased with the price. Congeniality: I was helped by Tanner and he was polite, prompt, and professional. Other front desk personnel I saw while waiting were equally friendly with other customers. Everyone got the swift attention and help they needed, even if they didn't have an appointment or weren't sure what was going on with their vehicle. TL,DR; Friendly staff conducted speedy maintenance on my truck at a good price. read more

Overpriced. They didn't have the part needed for my repair so they charged me $60 (half hour of a mechanics full hourly rate) for them to retrieve said part from another shop. I've never heard of the customer being charged an extra 90% of the cost of a part because it wasn't in stock. I was not made aware of this charge until afterwards. You'd think they'd just order it in (yes there'd be a delay, but that's better than being charged out the nose) or have it sent from the other shop via regular transfer. read more

They are always great to work with. I feel I get a fair price every time I take my cars to them. I would highly recommend this place.

Pride has been our trusted mechanic for over 5 years. They are always great getting us in to look at a problem or even just routine maintenance. They also have dropped my wife and I off at work and picked us up--something we truly have appreciated. I trust they will recommend the best option and know it will be done right. A little congested with the parking but the friendly staff make up for it. Highly recommend. read more

I love taking my car here because I always get excellent service and they know my name and face when I walk through the door.

See Kermit at the Dry Creek location if you want the highest quality car care in town. Finally, an auto repair shop you can trust!!

Please take your car here! I'm a woman with "limited" knowledge of car mechanics and in the past have always been afraid to take my car in for fear that I would be taken advantage of. I have now taken Jeep to them twice and each experience has been everything that I had hoped for. This group of people are honest and trustworthy. I've never been over charged or asked to repair anything that isn't justified. I will continue to take my car there and if I move I will travel the distance for their assistance! read more

Danny is awesome and so helpful! I called in due to my car not starting and then needing a jump. I asked tons of questions and Danny thoroughly and patiently went through everything with me. Also I was in a pinch and needed to have my car fixed that very day to be able to go pick up my daughter from school at 3. So at 10 am I brought it in and they had it fixed for me by 2:30. Also I had purchased a blinker light from Auto Zone and asked if they could install it for me which they did at no additional cost. I will definitely be back for all my car maintenance! Thanks guys for helping me out! read more

Pride amazes me they are always on time they do what they say they will do. If a major repair is called for they give me options. I've been going to them for over 15 years and never a problem with them. read more

Update: Chris gave minimal effort to make it right and refused to admit Pride did anything wrong, hence I'm sticking with a 1 Star rating. Luckily, I asked the 2nd shop, Kevin's, for the old parts before they fixed it correctly. Chris' solution to Pride's poor service was to refund $374 for the kit. I still gave Pride almost $2K for an incorrect service. What a waste! Caveat: yes, Chris is as disingenuous as other reviewers have claimed. He acts upbeat & open at first, but once you get into the meat of an issue, you realize he's just playing dumb because he's actually very sharp & makes passive-aggressive comments & will try to dance around any real problems. I noticed this behavior when I first started going to Pride, but didn't care too much when the work was done as expected. Review: The clutch went out in June and Pride installed a Perfection kit. Immediately, I noticed the pedal was hard as a rock. Pride said it would take a week to loosen up; it took two, but it only operated properly when the car was cold. When warm, the pedal became much harder & entering first gear produced a vibration. I hurt my knee shortly after this & had to have a two-part repair: first a scope to remove the bone chip (which was done in July, a minor procedure), then a bone graft to fill the hole permanently (would be eventually done in October, major operation). After my scope, I drove the car for a couple months to hopefully let the clutch settle, but it only got worse. I took it back & Pride said the flywheel was totally chewed up. They replaced the same kit for free, hoping it was just a bad kit. The car still drove the same as the first repair, with different operation between cold/hot, & first gear vibration. Shortly after, the bone bank found a donor & I had the graft operation in October. I was left unable to place any weight on the leg for six weeks. So I start driving again in December, but guess what else? I had my first child, a beautiful baby girl at the end of the month! I took a month off work to bond as a family; I prob drove my car once a week that month. It's now almost February & the clutch is still the same. I call Pride & they tell me a U-joint on my drive shaft will need to be replaced for the clutch to operate correctly. I think, what? I'm not a mechanic, but I'm not sure a drive shaft correlates with a clutch issue; but I give Pride a chance because we've gone this far. I ask what we could do if that didn't resolve the issue & they said that's all they can think to do here & hopefully this will finally fix it. After a $500 replacement, the clutch MAYBE works slightly better, but the same basic issues remain. I take it back to let them test drive it; Chris says nothing is wrong. I ask about the hot operation, he counters that all clutches feel different [wrong, I've been driving for 20 years and never had a clutch operate as poorly as the one I got back from Pride]. I ask why it was so smooth for so many years prior to Pride's work & he brushes it off. So I take it back & test drive it with them myself; they half-heartedly agree there is an issue & ask me to call back for Chris later. Well, Chris offers up all sorts of excuses on why there is no issue, & why they won't work on the car until it breaks while I'm driving (putting my safety in danger). At this point, Pride is refusing to fix my clutch. So I go to Kevin's on Iliff. In one short phone call, Kevin explains that the Perfection kit Pride used doesn't work with Subarus & is a cheap kit. He offers to install a better quality kit and finally fix my clutch, along with an oil change, tire rotation, & look at my wonky left front blinker light, all for less than Pride's initial charge for JUST the clutch. When I get my Subaru back from Kevin, everything is fixed properly; the clutch operates as smooth as a baby's bottom (I'm a dad, so I know :]), & Kevin gives me the old clutch parts to show hot spots from Pride's incompatible installation. Before I called Pride to make this mess right, I gave myself a couple days to cool off & not think about how awful this has been. My goal is to explain how the other shop fixed it correctly the first time & try to recoup some of my money. I call Chris & now he says the U-joint was just a separate issue not related to the clutch. WHAT!?!?!? Chris is also dumbfounded how his clutch didn't work w my car, bc that's what his "application book" says. He says he'll look at refunding the kit only. read more

I was debating whether or not to leave a review. I really liked the guys at Pride. I felt like they were absolutely trustworthy and knowledgeable. However, they took a long time to complete a simple task, and didn't make a point of setting an expectation for the time-frame I'd be there. I went in (with an appointment) for an oil change and tire rotation. It took an hour-and-forty-five minutes. Anyone who's had an oil change and tire rotation knows that anything over about 40 minutes is unusual. Pride, if you're reading this, try to make a point of keeping your customers abreast of what's going on and whether something's going to take longer than usual. I will be going back to Pride, but will make sure I can leave my car all day, or make sure I have a big block of time to wait. read more

We took our son's car to Pride Auto Care on Broadway at the end of May because it was making a funny sound. After completing a blow-by test the service manager, Ty, informed us that the engine needed to be replaced which was quite a shock to us since the car only had 55,000 miles. He suggested that we take the car to the dealership and see if the engine was still under warrantee. Pride replaced a PCV valve and charged us for that service, but warned us that this would not fix the problem on a permanent basis. We needed a new engine. We took the car straight from Pride Auto Care to the dealership. The dealership ran their own diagnostics. They informed us that a spark plug had broken off in the engine which probably happened when Pride Auto Care ran their blow by test since it is standard practice to remove spark plugs for such a test. They said a spark plug most likely got broken as a result of the test and fell into the engine. Because of the condition of the spark plugs, they stated that it was easy to see that the spark plug was broken very recently. They provided photographs that substantiated this. In addition, they said that a PCV valve replacement typically fixed the initial sound problem and this typically did not result in an engine needing to be replaced. The current problem with the engine appeared to be a result of whatever happened at Pride Auto Care, not the sound occurring when it was brought to them. The dealership told us that to take apart the engine to get out the broken spark plug would cost us $2,994; however, if the spark plug had damaged the engine then we would need to pay for a replacement engine on top of that. They said they were surprised the car even made it to the dealership. In that condition cars typically needed to be towed. We called the Pride service manager, Ty, and explained what we had been told by the dealership. He said that they did not take out the spark plugs when they did the blow by test. He did offer to refund the cost of the PCV valve which was almost $200 dollars. We called back the dealership. They said that it was not possible to correctly do the blow by test without taking out the spark plugs. The spark plugs would need to be taken out for that type of test to be completed. We then called the owner of Pride Auto Care, Dwight Pridemore. He concurred with Ty that Pride Auto Care had not taken out any spark plugs for the blow by test because the volume of air produced indicated that the engine needed to be replaced without them having to take out the spark plugs. We told him that the dealership had photographs demonstrating that the damage to the spark plugs had happened very recently and asked him to call the service manager there to get to the bottom of what had happened. We gave him the name and phone number of the service manager and asked him to call us back after he had consulted the dealership. Three weeks later we had still not gotten a response from Dwight. We had to move forward with repairs so we had the dealership install a used engine for $4,050. We could not afford a brand new engine and did not want to run the risk of paying to have the engine dismantled only to discover that it had irreparable damage. If we had been warned to tow the car instead of drive it to the dealership, we would have opted for the cheaper repair. We would like to be reimbursed by Pride Auto Care for $2,994, the quoted price of removing the spark plug from the old engine. We will absorb the additional cost of replacing the used engine. read more

My wife's car was making a noise, so I brought it into Pride. They identified the source of the problem, fixed it and had it ready before the time they originally quoted and came in under their own estimated price. Additionally, they understood that our 2-year-old naps until 3pm (when they close on Saturdays) so they were very accommodating about letting us come by at 3:15pm to pick up the car. I was also pleasantly surprised when they actually advocated that we not do a certain repair... usually, mechanics try to milk you for all you've got. read more

I've taken my 2001 ford ranger to them now twice. As a woman who doesn't know a lot about vehicles, when I have to get my truck fixed it's close to an anxiety attack for me. These guys are amazing. They are super understanding to how stressful this can be and don't jack up my bill with unnecessary non urgent fixtures like other mechanics do. I trust them to be honest with me about the needs of my vehicle and really appreciate their kindness. I will only use them moving forward for any needs with my vehicle. read more

Big fan of Pride Auto Care. The guys here may be the friendliest shop I've dealt with. They do solid work, and if there is ever a problem, they will take care of the problem to make things right. I'm a fan, and will keep taking my vehicles to them. read more

We recently had an issue after getting an oil change. They overlooked putting back on a cap for the coolant. We called them, and they immediately came to our house and picked up the car. They filled it up with coolant and took it back to their shop to look it over. They were extremely helpful and professional in the way they handled the situation. They immediately apologized and asked how they could make things right. They offered to even come spray out our garage and clean up the coolant that leaked. They offered us a free oil change next time we needed one. We were already happy with this place, and glad to know they are willing to do whatever it takes to make a situation like this better. read more

These guys have been my primary car care for almost 15 years. I really trust Vince at this point. They can be counted for a good deal in tires and proper care of your car overall. While not always the cheapest (look for coupons, they do give em out), you get a great deal going here. read more

These guys kept my Dodge Durango running as well is it could for a long time. I trust Vince and the whole team more than any other repair shop I've been too. And, given the poor reliability of my previous vehicle, I've been to a lot of repair shops! Every time I've visited, I've been treated with respect and courtesy. I will continue to use Pride for everything car-related. They are good guys who know what they are doing. read more

Count me among the many fans of Pride Auto Care. I brought a used car in for a pre-purchase inspection. Chris and crew were consummate professionals. They discovered a serious defect in the car that was not disclosed in the CarFax report that could have resulted in thousands of dollars in repairs. Highly, highly recommended. read more

I'm new to the area and have visited Pride Auto twice to have both headlight bulbs changed. The guys are always so friendly and I definitely feel like I'm in a no-pressure environment (since I've dealt with with various auto care centers claiming I need this and that for my car and just generally trying to take advantage of me). The guys are also very quick at getting me on the road. read more

My wife and I have used Pride for all our car maintenance needs since 2008. We used to live close by so it was convenient for us to take our cars there. We couldn't have been luckier to give them a shot all those years ago. Again and again they have shown and proven their honesty and competence. You won't be up-sold on products / services you don't need. My wife even feels comfortable going to the shop on her own, and I do too, knowing she won't be taken advantage of. Now that we have moved quite a ways away and pass many car repair shops on our way to Pride, it is worth the extra drive knowing that we are dealing with true professionals. Thanks Pride! read more

Brakes starting squeaking last weekend. I called them on Tuesday to see if I could get in. They said to come on in and they would check it out. I got a call 2 hours later and they explained exactly what was going on, all I needed was new brake pads. Didn't tell me my brake system needed to be replaced or some other pitch that I have heard at so many other places who will try and take advantage of customers. They told me what other services I may need in the future, but no hard sell . They gave me a quote over the phone and called me another 2 hours later to let me know my car was ready. Got to the shop to pay my bill and it was exactly what they quoted me. How often does that happen ?! I will happily take my car there in the future! read more

Incredible customer service and extremely fair pricing. I work down the street a few miles they even offered a ride instead of having me wait or walk. After I found out the parts that would need fixed I was bracing myself to hear the cost. Turns out it was much less than I expected to hear and way less expensive than other shops in the area. I look forward to coming back for all future services and car repairs! read more