Price's Automatic Transmissions have been around a long time. They have built a reputation on service, workmanship and standing behind their work. Most in the community only know them by reputation for transmission work. However, many may not realize the shop does almost everything. When my son's used car began having transmission issues a Checkerd Flag Toyota recommendation was to have Price's take a look. I did so and scheduled with front desk staff Amanda who was fantastic. The older model Honda was diagnosed quickly with needing a transmission rebuild. I also asked for an estimate on brakes, rotors and calipers and a few smaller items. A detailed written estimate accompanied and it was not cheap. But I had already done my homework and knew it was more reasonable than the dealer and another local shop. They also provide military discounts which is a rarity in this field. Ultimately after less than a week of thinking about what to do the manager Les called me. I decided to move forward and scheduled the work. Les provided a ride home and also picked me up when repairs completed. The car was delivered as promised after four days. There was a lot to do and I felt very comfortable with the skilled technicians that have worked at Price's for years. They also back up all transmission work with a 3/36k warranty. Other shops do not offer that extensive of a warranty. Also their warranty is good coast to coast as they have agreements with shops across the country. The only caveat is the car must be returned for inspection and sign off on warranty around 10 days after initial work complete. Checkout with Amanda was smooth and the price was to the penny as promised. But wait! Amanda informs me that she took it upon herself to have the car receive a Virginia state inspection that was due in days. That is one of few services Price's does not offer. It passed and they provided it as a thank you for my business. WOW!, what other shop would do this...few in my opinion. Follow up with shop to sign off on the warranty was completed in less than two weeks. I informed them the car operated like it was new. The shifting was now smooth, braking perfect and no more wobbly wheel. Other items also fixed such as a leaky overhead gasket. The inspection took around 15 minutes and I enjoyed a cup of coffee. Price's remains a family owned local shop. They have fleet contracts with City of VB, Chesapeake among others for a reason. They are trusted, get the job done right and are affordable. I cannot stress the fact it's their integrity that I appreciated the most. They wanted my business enough to follow up which I liked and the price never increased when it could have with a few small items added. 100% RECOMMEND! Closed half day Friday and weekends. read more

Price's Transmission & Auto Sales - Auto Repair Near Me - Virginia Beach, Virginia

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spent many trips trying to get my firebird trans fixed under warranty but after 3 year warranty expired it still has the same problem!!!

I must say that I am a commercial account at Price's and spend a ton of money with them. We would not bring our vehicles to anyone else. They few times that we had to bring a vehicle back over the last decade, they always made it right. I highly recommend this business and have referred many, many people in Hampton Roads. read more

Great service. They only fix what is needed, great prices, and reliable service. This is the only place I go for transmission service period. read more

I really wish I could give this place 10 stars! This is the most HONEST place I have been to! They honestly saved the day with me! My new BFFs! I went in to get my exhaust checked out and I went with a recommendation from a friend, thank you Keith for being a friend of a friend and working me into your schedule! Thank everything holy that I went to Price! Everyone was so friendly from the get go and it really made me feel at ease. In the waiting area, you can charge your phone, grab a cup of coffee or a bottle of water and chat with my BFF! It's a comfortable space. My bill was going to be an enormous amount, like all car repairs, so I had to get a 2nd quote, which was 2x higher! It wasnt that I didnt trust them, but I really had to evaluate if it was worth it for the vakue of my vehicle. I called back about 3 hours later and asked when it could be done, as I was on a time crunch, moving the following day. Amanda checked the parts availability and set me up immediately for the following morning! I was so overjoyed that I asked if I could drop my car off that night so it was ready in the morning for them. Absolutely no problem with that! I even got a courtesy ride home! Fast forward to the next morning, again my BFF saved the day! She called around 10am (they open at 8) and advised the car was ready. She also told me that they tried a few other things, just in case (which they do as a standard) and it turns out, it ended up being MUCH cheaper. They could've done the initial repair anyway, on top of the fix, but they are not THOSE people! I really appreciate the honesty and the professionalism this shop portrays! It is not often that you find people in the car repair business that will not screw you over. Do yourself a favor and check with Price first... HIGHLY RECOMMENDED! read more

I parked in the back alley along a chain link fence for *literally 5 minutes* to walk over to the lawn out front on Witchduck and give something to a homeless person (I work with homeless people in the community). This area where I parked looked just like an alleyway between businesses, and I did not realize it was part of this business's lot, there was no posted signage. As I was walking back to my vehicle a man with a gray beard came out of the business and approached me with an aggressive tone and asked/told me not to park there (which is of course totally reasonable if you just politely explain that it's part of your lot and don't approach and follow a woman walking alone with a loud and angry tone). I would have apologized and been on my way but I was so caught off guard and was naturally defensive as he was following me and he was obviously pissed off, it felt threatening. Without stopping I loudly said that I didn't think it was part of his lot and that he was being rude, I continued walking to my truck as he was following me he and he yelled things at me like "I DON'T GIVE A SH**!!!!!" and "I WILL CALL THE COPS AND HAVE YOU ARRESTED!!". Wow. Funny thing is that as I was walking past the front of the business I was taking mental note of their services and had planned to ask for a quote on some work for my Camry, but now there is no way in hell. Sorry I accidentally parked in your lot for 5 minutes. read more

Called ahead and scheduled a transmission fluid and filter replacement quoted about 150 (insanely cheap). Showed up the day of just for them to say they won't be able to get to it that day. It's a classic "get them in the door scam" where they give a low quote over the phone and then you get there and the give you the real price (about x3) and keep your car for days. Most people just say "well, I'm already here" and go along with it. This place is a waste of time. read more

Terrible shop. Had my car for more than a week and didn't even fix my issue. Be aware

I brought my vehicle to Price's for a leaking heater hose repair based on a recommendation from the dealership I purchased from less than a month ago. I dropped the vehicle off at 8am only to be informed 6 hours later that I "brought the wrong part." The part I purchased was from a Ford dealership and matched my VIN, and was also approximately $60 less than the part they charged me for. I left my vehicle at their shop over night and had to arrange a ride back home. After receiving and looking over my vehicle the following evening, I see the same part number (Motorcraft KH914, alternate JL1Z18472B) stamped on the part they ordered, with the part I personally purchased and provided being identical to it. Additionally, while I do not have photographic proof, there are small nicks/scratches on the hood and driver's door that I know were not present when I dropped the vehicle off, with an odor of cigarettes lingering inside the car. I would recommend seeking service from your manufacturer's dealership for higher quality repairs or service. read more

Worst customer service I have ever received from an auto repair place. You would think a front desk of a business would be well knowledgeable about transmissions if that's what the work on 24/7. Go elsewhere if in Hampton Roads. read more

Nothing but the best ***** great guys great service and Brian is the man he always makes sure my vehicles are running top notch at their best. These guys busy their asses doing what they do!!! read more

Let's face it when you're having transmission issues it's scary to think about how much it's going to cost you! Not here, simple straightforward honest pricing and quality repairs (not to mention great customer service). I got individual service for better quality than any chain style transmission shop guess that's why they been in business 35 years! I would not hesitate to refer people here! where does mechanic go when he needs mechanical work, Price's! read more

Price's Transmission & Auto Sales - 2003 Hummer H2 - Auto Repair Near Me - Virginia Beach, Virginia

I cannot say enough great things about this shop ....my story is simply this .....I was having serious and dangerous issues with the transmission in this vehicle (BMW 650i), I could be on the interstate and the vehicle would come out of its gear and go into neutral without any warning, as you can see, this is a dangerous situation. I took my car to disaster Checkered Flag BMW, they insisted that I needed a "new factory transmission", at the cost of $14,000, and mind you this is for a vehicle that only had 85,000 perfectly maintained miles on it. I let this car site for over 4 years, finally I decided to take my car to a transmission shop and pay to have it repaired....guess what ? .....I received a call from Price's Transmission telling me there was nothing wrong with the transmission, that this was merely a battery issue not putting out enough amperage for the sensors, I didn't believe them , I went there and drove the vehicle, it ran perfectly .....these are HONEST people with core integrity, if you have a transmission issue check with these people and certainly DO NOT TRUST CHECKERED FLAG read more

The shop is top notch. Honest reliable will give you a warranty. The owner Curtis is on site. Dave is the manager. They will treat you right.they manufacture most of the parts so there's no waiting for delivery of parts. My car was ready a day earlier than anticipated. read more

If I could go negative I would. The first time I used them I spent 1400 and didn't get my trans fixed they said it would be fine a week later my trans blew another 4500 later. Then last week my truck wouldn't start I pulled codes and it said no communication with tcu ( the first repair that didn't fix my truck they replaced that). The tcu shorted to ground. I even told them that. They said they need batteries so they put batteries in it. They said they have spent hours. On it and now the motor is hydro locked. So it went from no start to a totaled 10k motor. Not happy and Amanda was very rude and short on the phone. read more

All start with my 2012 Chevy Sonic dealership attempted to fix but it just got worse and they over filled it. So I heard about Price's. They totally rebuilt the transmission talked to computer the car has never ran so good. I really appreciate the honesty and the way they all treat you when you walk in the front door. I take all my vehicles to Price's. State inspection and all. Have a Chevy truck that I truly love I wanted to make sure she dependable and again Price's helped me out went as far as to take me to work when I drop the truck off and did this couple of times. Frank or Jeff usually the two gentleman that will help you when you come in very friendly & professional. Les and you can't forget River have helped me get to work or back home which I greatly appreciate. It like taking your vehicle to a family member they all treat the vehicle with care because they see you care. Thank you all at Price's. read more

I've got to say I've been very satisfied with the folks at Prices! They do quality work and just as important, stand behind it. I've dealt with 3 transmission shops in the area and hands down they are the best. I would not hesitate to use them again in the future! read more

We've all had bad days, but mine was spectacularly so on the day I coasted my quickly-dying mini van into Price's lot. I walked in and met Curtis Price himself sitting behind the desk. He listened to my story--I was 3,100 miles into a 3,300 mile cross-country road trip in a mini van, pulling a u-haul trailer and hauling 3 kids, 2 dogs, and on a deadline for my husband to execute military orders for our move. Not only did Mr Price quickly determine that my transmission was indeed the problem (as I'd been certain it was when we limped into the lot), but he immediately brought my entire family inside to wait in the air conditioned office and made sure I was able to get to the local UHaul place to trade my trailer for a truck AND get to the local car-rental agency to pick up a new vehicle big enough to hold my family. He went above and beyond, tolerating 3 small children in his office, not to mention my two dogs and grumpy husband, while I took care of everything we needed. Even offering them a drink and office supplies to entertain them (ya use what you've got!). Then, to top it all off, he helped with arrangements to get our vehicle the last 200 miles to our destination so that we wouldn't have to drive 4+ hours down to get it! Here we are, 4 days later, and I'll have my vehicle back in a couple of hours! And FOR A REASONABLE PRICE!!! Mr Price isn't the kind of guy who accepts praise easily, he'd call what he did for us "common courtesy," I'm sure. But, the fact is: he was absolutely a hero for our stranded family on a very bad day. He is the reason we got to our new home safely that day! Though I doubt I'll need more transmission work in the foreseeable future, I'll be taking my vehicle to Price's if I do! And I'll be recommending him to everyone I know in the area! read more

Had some minor transmission work to have done, but never needed before since living in Virginia Beach. Yelped a few places and landed on Price's. Night dropped on a Thursday and got a call first thing Friday with the diagnosis. The price was extremely reasonable, but what was tops was the communication. They called as soon as it was done Saturday, and I couldn't be happier. Highly recommend and will return if I ever need more work done. read more