For it being 2025 your website is so lackluster... No search function, no color selection, no brand…read moreselection.... Horrible experience. Going into the store is much better but as someone who knows nothing about flooring it's too overwhelming!

We were able to compromise and work out a solution with Buddys about our problem. We met with Kim,…read morethe Florence Manager, a fantastic listener with great customer service, to replace the carpet and do 3 other areas of our carpet with a competitive price. For a few days, there were 2 stairs that were the old carpet. My skeptical teenager, who wanted to just keep the old carpet, was convinced that the new carpet was definitely better and similar to the old carpet in our home. I highly recommend working with Kim for all your flooring needs. Thank you Kim!!

Grain Designs Flooring has been outstanding to work with from start to finish. From Jason and…read moreDakota on the front end to Alex, Matt, and Tyler executing our hardwood needs in the field. Their team is always professional, reliable, and committed to doing things the right way. They always hit our schedule milestones and keep the job sites clean and organized. Their workmanship and communication make every project smooth and stress-free. Highly recommend this team for any flooring needs!

Installed flooring at my place of work. The crews were so respectful of both workers and residents…read more The floors were, and still are beautiful. They made the right choice when they chose this company.

Carpetland recently did all of the flooring in our home, this included LVP and carpeting. We LOVE…read morethe outcome, it looks great! Pricing was extremely reasonable and competitive. Jeff Stovall was our salesperson. He was extremely friendly and helpful throughout the entire process. Scott and Leonna installed the flooring-they were so accommodating and did fantastic work! All employees really went above and beyond. I would recommend Carpetland to anyone.

I have had carpet bought and installed by Carpetland Erlanger on many occasions. I must give a big…read moreshutout to their installers who always are polite, hard working and excellent at their job. I have also, once and only once, bought from another company and have regretted it. The installers ruined my baseboards and after less than a year, the carpet stretched. Replaced with carpet from carpetland with no damage to my baseboards. My advice is to go with a company whose employees know what they are doing. I highly recommend Carpetland. I also have a favorite salesperson, but all the sales personnel are great. They give you all the time you need to decide and arrive at your home to measure on time.

This was by far the worst experience I have had. The sales rep was insanely rude and unhelpful…read more When we provided our budget, they still kept trying to sell us over our budget. Once we indicated we were not going over budget, they said "sorry I cant earn your business" and refused to show us any products within our budget. They even asked how much I paid for my new car to justify "I had money." I would recommend staying as far away from this company as possible as there are plenty of other companies that do good work and who will respect you.

Do Not waste your time bad customer service,poor follow up and their team does not communicate well…read morewith one another. Waited several weeks for my carpet. No one called the morning of the installation and I had to hunt them down. They finally showed up just to tell enough carpet wasn't ordered!!!!! Now I get the pleasure of waiting more time for the rest of my carpet. Please avoid them and look elsewhere for your flooring needs Bonnie F

I get all my work done here. My guy is Michael he knows all of my homes and is able to pick out the…read moremost perfect selections to choose from to give my home the look that makes others go wow, which is really what we're going for right. Love you Bobs our installer J R is amazing. I guess that's all I have to say about that

I had a whole house flooring install. the flooring was good but the trim install was horrible. the…read moreinstallers did not cut corners correctly and the materials used were below normal standards. When cleaning the floor any liquid used to clean the floor the trim swelled up and warped. The store manager came to my home promised to reinstall new trim. After several attempts and the run around he did not follow through and left me with a horrible install job. Shame on them to ruin a $10,000 floor job. I would not recommend using their services you would be better to take your money somewhere else. Bad product, bad install and bad very IManager Service!

Amazing Job! Alex is very professional and I have used him at every house i've lived in. The…read moreprice is amazing and the quality is unmatched! I've tried other people before and they just didn't live up to the standard they claimed. Alex did my old home and increased the value tremendously when I sold it. When I built a new house I made sure I kept his information because I knew I would get great work.

I chose Alex to do my floors, I recieved a recommendation from a friend of mine that he had done…read morework for previously, and they are in love with their floors. He does absolutely beautiful work. He did my upstairs and my stairs, custom hardwood. It turned out better than I had ever imagined. We will be doing the rest of the house soon (bottom floor) I will definitely use him again and I would recommend him to anyone wanting gorgeous floors done right. He's fast, reliable, smart, and he seems like takes a lot of pride in his work just talking to him. All I can say is WOW...just WOW Thank you Alex for making my home look absolutely beautiful

They installed a cracked counter top. I am finished waiting for you to make it right. I will…read morecontact an attorney.

Second job completed. New luxury vinyl floors with carpet in my family room and stairs. Turned out…read morebeautiful. I changed my mind on a few bits and the guys were very patient with me.