The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

My landlord used this company to fix a leaking toilet, some water cloudiness, and some water…read morepressure issues. Scheduling was pleasant and easy. The plumber came right on time, and although some things couldn't be fixed without major work, I appreciated how the plumber explained everything and even fixed some items I failed to mention. They worked hard and were transparent through it all. I would recommend NTX Plumbing, for sure.

Do not use this company for any reason. Wow. Just wow. Here's my review…read more Please do not spend your hard earned money with this company. Alberto finally started responded to us at 11:30pm. Wow! we We're just trying to nail down a date. I've never seen or heard a business person use the language he is using with a client. He was paid for a job, it was done incorrectly, ac started freezing up and not cooling. He came out and charged it up with Freon and told my husband and I that he would be back before August 20th to repair the leak. He is now telling my husband that he didn't want to do this job anyway and for us to F**K off. Wow! Zero stars for communication and workmanship. Sad.

We bought our home 2 Yrs ago. We had a local company install a Rinnai water heating system. We…read morethought that this would be the greatest! Well, 2 yrs later and we are still having issues... bathing my grand baby is challenging because u never know when the water will turn scalding hot or freezing cold. Yes, I've learned to run the water before she gets in the tub but if I ever to run fresh water with her in the tub, that's impossible. When anyone takes a shower they better be ready for extreme temperature changes! We post warning signs in our guests bathrooms. We have had the installation company here MANY times. We have called them MANY MANY times. They have apparently contacted Rinnai MANY MANY times. We have had a "case number" assigned to our unit for months! I'm done with service calls, excuses and no control of our water temps. Anyone have any ideas? I'm contacting our local consumer reporter for the Fort Worth, TX area. BTW--we paid $7k for this piece of CRAP! We were foolish for buying into the hype! I get that!

This plumbing company is amazing and their service is unmatched. They will come to your location…read moreand give you a fair estimate and give you value on every call. "Gratitude" is the key to life

Absurd diagnostic fee of $417 to look at a tankless water heater that I had already done most of…read morethe work for. Just needed a little extra help. But not for $417

We were looking at record-breaking heat not long polite,ago and my air conditioner decided it was a…read moregood time to go out! Lightfoot was so fast and their people were so nice, any waypolite and a joy actually to be around. They were very respectful and went out of their way to help in . Youanyway they could. The job was done ASAP and I am very happy with the work and the new friends I made :) Thank you all so very much you are #1 in my books. If you are looking for a company that is all about customers then you have found it here, I 100% would recommend them.

I would NEVER hire these people again, NEVER. Terribly unethical in the way they do their pricing…read more Their pricing is absolutely OUTRAGEOUS. Do yourself a favor and call someone else, there is a high probability that you will seriously regret hiring them, as I do.

Owner "Ray S" is the same guy who sold me a tankless heater under the company name "Tankless Guy"…read more He disappeared from the map shortly afterwards, and made sure that he was unreachable. Lots of unfulfilled promises made by him. Now I see he's operating under a different name. If you like dealing with fly by night contractors, then Ray is your man. However if you want someone who will service and stand behind his work, then run as far away from Ray as you can. I would have given zero stars if it was an option.

From the owner: We specialized in Rinnai tankless hot water heater sales and installation, installing over 600…read moreunits. The owner is certified in Rinnai installation and repair for over 10 years.

They came to our house same day and stayed working for hours until they found the cause and got it…read morefixed. He was delightful to work with and knew what he was talking about. He gave us tips for how to prevent problems in the future. I will definitely use them for all future plumbing needs

Wow!! This is the best plumbing service I ever had! I had several companies come out and give me an…read moreestimate of what they thought was the problem and how much it would cost to fix it. They overpriced and overcomplicated the fix. I am so glad I called Schlegel to come out. I could not have found a more honest person to fix what was needed to be fixed and no more and no less at such a reasonable price. Brett was amazing! You will never go wrong by going with this company for honesty and reasonable prices. Someone you can really trust. It's a rarity in this business.

Service requested : PRV replacement…read more I needed a pressure reduction valve replaced after my old one failed. I called GPS on Saturday evening, they were here as promised at 11:15 on Monday. The price quote ended up being a great value. The two guys that arrived were friendly and professional. Just nice guys. They got to work right away, and were done in about an hour. Included in the valve replacement cost, they excavated and replaced the old and inadequate builder-installed utility box with a much better one. They substantially elevated the water pipe junction to ensure it remains easy to access in the future, installed an additional water shut-off valve, and added pea gravel for drainage. I couldn't be happier, and I recommend them enthusiastically.

I highly recommend based on our circuitous experience...it ended very satisfied! My water heaters…read moreboth stopped working & the plumber who had installed them wasn't responding to me right this very second. At the many recommendations of neighbors we called GPS Plumbing, who answered right away. While we didn't end up using their services, that was only bc they were so kind & helped over the phone, gently prompting our non-mechanically inclined brains to help ourselves. Couple of things to note: 1) rather than being a disinterested automaton, adding us to a queue & charging us a service fee to come fix something that took 20 seconds, she talked to us & now we have a learned skill. 2) the person answering the phone is knowledgeable enough to problem solve & walk you through a basic problem they've received more than their share of panicked calls from clueless home owners about & then she guides you to try to fix it...that indicates to me a company that employs & promotes people with ethics, knowledge & goodness. They will certainly come out to help you, whichever you prefer.

Jose at Horizon Plumbing exemplifies top-tier customer service with expert-level plumbing…read moreexperience. I called Horizon since I was having some unusual (read: intermittent) issues with our tankless water heater. No error codes or faults, just occasionally the unit wouldn't power on and there was no hot water. The worst kind of problem, since it's so hard to figure out what is going on. I had already spent a vast amount of time troubleshooting it myself by turning on and off a variety of supply valves, trying different fixtures, running diagnostics on the water heater, and even calling the vendor for tech support. I was lukewarm (just like my water) on trying to get an answer from a professional because I was concerned they might not be able to figure it out, but Horizon's "free estimate" policy was reassuring enough to give it a try. When Jose showed up, I walked him through the ins and outs of the problem I was having. And... my stars must have aligned because the issue happened for him too, so I was grateful for him to see it first-hand. After a lot of discussion and back and forth about the problem and potential solutions, he was puzzled too. Jose's diagnosis was to try and make some changes to my system in order to better understand what was going on -- he was very upfront and said he wasn't sure it would fix the problem, but at least installing some isolation valves could give us more information about where the problem might be. He also said it *might* fix the problem. He also made some other suggestions to make the installation a bit better. I ended up asking him to move forward with the work, and Jose was right, it DID fix the problem. It's been 4 weeks and it hasn't resurfaced, and, it ultimately had nothing to do with the water heater. I couldn't be happier. He even called me a week or so later personally to follow up.

I've used Horizon Plumbing twice, and find them to be consistently responsive (particularly,…read moreCynthia Russell in the office). One service call was fairly routine in nature; however, the other was very involved in something of a specialty nature - replacement of sump pumps. Both times, the plumbers took the time to explain what was needed to do the job and were very courteous.

They arrived on schedule and completed the services requested promptly. The plumber and his…read moreapprentice were very neat and courteous.

The technicians who investigated my water leak were professional and genuinely cared about my…read moreissue. I appreciated that they were able to provide same day service even though I called them around lunchtime.