The day after I moved into my new house, I discovered a water leak above the kitchen sink. Leak…read moreGeeks were the first to respond to my Yelp project inquiry, but I took calls from others afterwards. The coordinator had their plumber Spencer call me to see if I had any questions after our initial call. I initially brought in another company for an estimate but called Spencer back for a fact check to verify the first company's pricing. Spencer was able to respond immediately with what Leak Geek's pricing would be for the same pricing and said they could get out there within about an hour. I ended up hiring Leak Geeks, and Spencer got here within about 30 minutes of being dispatched. He did a great job identifying where the leak was coming from. It was a worse case than I had hoped for, but he found it. He cut and capped the line so I could still use the rest of the water in the house while the drywall was being remediated and the eventual repairs could be made. He referred a remediation company, American Water Damage, who had an estimator come out, again within about an hour, provide an estimate, and get a remediation tech to come out to move a basin, cut open the upstairs wall, and place fans and a dehumidifier. I'm impressed and relieved that they could get all of this done in the same day. Spencer was friendly and professional throughout. I couldn't have asked for more (except for the leak to not have happened in the first place).2

Good: plumber that came for service visit was knowledgeable…read more Bad: before he touched anything he presented us with a paywall for a subscription for coverage up to a year, am still a little jaded about this ordeal, it's not smart business to take advantage of someone's situation, $403.79 for a shower cartridge, $180 paywall for service partner subscription

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

Grant made magic happen. Installing a new tankless water heater in a space too small. I didn't…read morethink it could be done but he exceeded my expectations. Excellent job by Grant. Dustin and his entire team are the best in Dallas.

Update: The owner of Mother Modern called to personally apologize for the scheduling difficulties…read morewe had. He is instituting trainings so that hopefully this problem will be cleared up. And although we obviously chose a different plumber, he wanted to offer a complimentary service so we could have a good experience with his company if we were willing to give them a chance. What more can you ask of a company than that they respond professionally to criticism? As I said, if they succeed in improving their communication, Mother Modern was one of very few companies working on the weekend. So if you have a real emergency, hopefully Mother Modern can be at your door soon to address your issue. Original Review: I am only evaluating how hard it is to schedule a time slot with Mother Modern if you do not have a wide open schedule. They were difficult to communicate with, bumped our appointment, and showed up at a random time when we were not available. We have jobs, so we ended up hiring a more professional company that could give us a time slot. If you have an emergency and are *very* flexible, will be home all day, and won't mind if your time slot is bumped, then maybe try Mother Modern. A point in their favor is that they were working on the weekend. We had an exterior leak sizable enough that we had to shut off water to the house. Of course we found it at ten 'til 5 on a Saturday. We fully expected not to get an appt until Monday and were prepared to live without water for a few days. But on Sunday morning we were able to get an appt scheduled for 2 pm with Mother Modern. We then got ready for church, but just before leaving we got a call saying they were in the area and could come now. We said we preferred our 2pm appt; it worked with our schedule for the day. He said that another job had been scheduled for 2 and our appt had been canceled. What?! We had stopped contacting potential plumbers because we had made a firm appt with these guys. He said they could come Monday instead but couldn't give a time window, just that they "will call 30 min prior." You can't even tell me if it will be morning or afternoon on a weekday? Clients are just supposed to be available all day on a workday? Very odd. We wanted to try to find a more reliable company, so we said (in case we couldn't make an appt with someone else) that if they had someone available Monday AFTERNOON, to give us 1 hour notice so we could meet the technician. They sent someone first thing Monday MORNING and gave half hour notice. We missed meeting this technician, of course. The company wants your business, but has real communication and scheduling issues. Maybe Mother Modern specializes in the most urgent of emergencies and expects you to be anxiously waiting on property 24/7 for them to show. So if you're desperate or very flexible, maybe this company will work for you. If you have a job, then Mother Modern might be a headache to deal with. I was starting to wonder if maybe this was considered normal for an area like DFW, but no. The vey first plumbing company we called Monday morning was easy to communicate with and kept our appointment.

I had a Saturday call. They were quick, reasonable and did a great job! Definitely recommend.read more

I left an email inquiry on the website and got an immediate call back…read more Mike was at our house shortly and checked the old water heater to confirm that it had started leaking. After a quick trip for supplies, he was back and installed the new 50 gallon heater in under 2 hours. For professional and fast service, call these guys. They really know what they're doing. Highly recommended...

Had a bulging ceiling in my garage on a Saturday! Clogged a/c drain caused a leak. Called ABC and…read moreDana and Kayvon came out within an hour and fixed me up. Great guys honest company with straight forward results!!

I have nothing but great things to say about ABC Plumbing. We had a late-night plumbing emergency…read moreand, after calling four other companies that couldn't come out until the next morning, I came across ABC Plumbing--and I'm so glad I did. They responded quickly, provided fast emergency service, were incredibly friendly, and charged fair, reasonable prices. Best of all, they fixed the issue correctly on the first visit. That's really all you can ask for. ABC Plumbing has earned my business going forward and will be the only plumbing service I use from now on. If you ever find yourself in a bind, don't hesitate to call them.

Our shower has been leaking for a while and finally got to the point I couldn't stand the dripping…read moresound as it was basically like water torture dripping all day and night. Normally we could change out everything on our own but guess we waited too long and the buildup was too much that we couldn't get it off on our own. Anyways I called a few different locations for quotes on a Thursday. Lee from Bluebonnet responded first, came over that same day for a quote. He was back by Tuesday and it took him all of thirty minutes to remove and replace the shower handle for us. Price was exactly what he quoted as was the time to do the job. If I ever have any other plumbing needs I will be calling Bluebonnet and asking for Lee.

We have used Bluebonnet for around 8 years now, always good service and honest with you about work…read moreneeded.