Great customer service! They helped us last minute on a weekend when our sprinkler pipe cracked. Their expert advice really helped us save money on fixing the problem! I would definitely recommend their services to others. read more

I had a Saturday call. They were quick, reasonable and did a great job! Definitely recommend.

I left an email inquiry on the website and got an immediate call back. Mike was at our house shortly and checked the old water heater to confirm that it had started leaking. After a quick trip for supplies, he was back and installed the new 50 gallon heater in under 2 hours. For professional and fast service, call these guys. They really know what they're doing. Highly recommended... read more

They were able to come out the same day I called in order to repair a burst pipe. It was a little pricier than I'm used to, but I'm also used to dealing with individuals. Have already scheduled another service to upgrade some fixtures before the holidays and long-term planning some other things that will need to be done in the future. Misty is so friendly and gets messages to the guys quick. The plumbers I've dealt with have been knowledgeable and efficient so no time is wasted. (And we all know, time=money!) Will continue to use them for the foreseeable future and feel good about recommending them to anyone who needs a good plumber. read more

Have used this company a few times and they've been great. We actually have gotten the same plumber so he's already familiar with our home which is nice. Def recommend read more

I used this plumbing company today , referred by Dave's handyman , I was very happy, Miles came right out and fixed a clogged main line and even went home to get his shop vac . I will definitely be using them again Sharon Butts read more

Company came out quickly but were dishonest and not knowledgeable. Did not fix my problem, but still billed us like they had. We had to call another plumber out the same day and the problem was fixed immediately. Don't recommend this company. read more

Superb company, Jim England plumbing is my first choice for any plumbing emergencies and they have served us well helping fix issues with our 1980's home. Top quality work and reasonable prices which always match their quotes read more

Jim England Plumbing - Recent fix to a leaking hot water line, superb work that got is back up and running quickly - Plumbing Near Me

Call someone else!!! Yes, he can fix the problem, but for a Master Plumber with 30 + years, he doesn't seem to know how to do basic plumbing quickly. He will charge you for all the time he spends complaining how "hard" a fix is (it was tight, but my husband could have fixed it in the same time!!), taking bathroom breaks and going back and forth to his truck 10x to get 1 thing at a time. Well that is how he works. He comes to a 30 minute job and milks it for as long as possible. Not trustworthy, what so ever! We were hoping to find our go-to plumber. An overall nice person, who we could trust to be fair and honest. This behavior/business practice is what gives trades people a bad reputation. It is sad, because I have a lot of respect for trades and small business owners. read more

The lady answering the phone was very unprofessional. Maybe try having someone who knows something about customer service talk to your customers. read more

Horrible customer service! I called to schedule an appointment and was told they would be at my house the next day at 7:30am. The tech did not show up until 9:00am and seemed to be in a hurry. I told him we had already snaked our washing machine line but the water was still flooding out of the line. He told me that he would have to snake it again to make sure there was not a clog in the line. Once he completed the task he told me it would be $205 (service call) which I paid but was upset that he did not run the washer to make sure the problem was fixed. He left and told me to call if the line flooded again. Right after he left I ran a quick wash cycle and the line flooded again. I immediately called the plumber to see if he could come right back and was told it would be the next day. I asked if he was going to apply the $205 to the repair since nothing was fixed and was told that the money was for the first service call. WHAT?!? This morning I called the plumber, no answer. I texted the plumber, no reply. I finally had to call a different plumber (they offer free estimates/$0 service call) and schedule an appointment. I then called the office to complain and was brushed off like they did not care. WOULD NOT RECOMMEND! Get on Thumbtack and request multiple offers. read more

Excellent and honest plumbers. Very reasonable prices. Came out quickly and did a great job. Will definitely use them again

Terrible! Please take my advice and do not use this company unless you like throwing away money. I was charged an outrageous amount, and the only thing he was able to do was unclog the drain! He wasn't able to determine where the leak originated. While on the phone with his coworker, looking for advice, i could hear the other guy laughing loudly. Then that same man called me the next day, confusing me with another customer. Totally unprofessional. To top it off, he walked around my house with his "dirty" wet gloves, grabbing the staircase, etc., and I had to follow behind him with a Clorox wipe. read more

Was a bit late in arriving but did go above and beyond to fix my needs and answer every question. Clean and neat, and fixed a last minute issue without having to reschedule. And was pleasant and patient when answering my questions the following day by phone. read more

will never use again. They quote one thing and do another without requoting the job. Does not bring the correct tools. Not happy with the job. read more

I think this plumbing company is AWESOME! They work so hard to make sure you have great plumbing. We had an emergency at work with our plumbing, and Mike came out, repaired it, and was fast, professional, and even made us laugh with his funny personality. He answered our questions. Jim England plumbing is even awesome on the price. Thank you Mike and Jim England Plumbing for everything. Our whole office staff is very grateful!!! I would highly recommend this company. read more

Jim England Plumbing is the best there is. They have not only fixed my plumbing emergencies, but installed new fixtures as well. They are quick to respond and do excellent work. Can't think of any plumbers more knowledgeable and trustworthy. Don't hesitate to call them! read more

These guys are amazing!! After discovering a root blockage in a pipe underneath our foundation, we called a chain plumber to clear it and provide an estimate. That estimate seemed high, so we called Jim England Plumbing upon recommendation. Our job, which involved jackhammering through concrete to replace the broken pipe and clearing the sewer main, was completed ahead of schedule and under budget. Mike & Brad were absolutely professional, very knowledgeable, and ever-conscious of choosing the best access method with the least destruction to our house. They were even fun to be around! Give Jim England Plumbing a call for your next plumbing repair. Pricing was fair, they're a local family-owned operation, and just all-around as good as it gets. 5 stars and 2 thumbs way up. read more

$250. to swap out a kitchen faucet and he had to come back. The hot water did not work, (it was not adjusted) the cabinet hinge was not reconnected when he left , the handle was on the right side of faucet. The instructions (right there on counter) said the handle can go to the left side or the center (exactly like the old one was ) ...why would you not install it like he old one? The hot/cold water lines are reversed too ! Professional plumber ? Ha. Not even close. And a smart a** attitude too. Find another plumber. read more

We are selling our house and the buyer requested a fireplace tech service our fireplace. That guy was not much use. Enter Mike from Jim England. He not only found the small leak involved, but removed two tiles without breaking them (thank goodness, I didn't have replacements). For kicks, he gave fixing the fireplace a shot and got it done in record time. While all this is going on, my 4 year old was pestering him with questions. He was not only patient with my boy, but entertaining and all around a pleasure to be around. I have more great things to say about my experience so far with Jim England (including JT, who bailed me out more than once), but it would be too much to write. I can't recommend them enough! read more

I called for service at my daughter's house on Wednesday 7/12/2017. I received a call on Thursday morning from Mike. He was great and the pictures my daughter sent me showed me he did a professional job. Thanks Mike. I didn't give it 5 stars because I thought it was a tad expensive, but Mike did do a professional job. read more

I was apalled with their pricing it cost $185 to change the batteries on our kitchen Faucet sensor.

Contacted Jim England Plumbing friday morning Aug 30 2013 and was told they would be out to sevice my backed up toilet that day, It was the upcoming Labor day weekend and the smell was horrible. After repeated phone calls in the afternoon and early evening trying to find out what time these guys would arrive I was told they would not be coming out and would have to reschedule for first thing Monday morning Labor Day. After the fiasco friday I called there office at 9am Monday and was told Mikes car broke down and he was out of town and would not be coming. Needless to say I will never use these guys again they are very UNRELIABLE and customer service is not in there vocabulary, read more

Jim England Plumbing, as a critical service company in the communities you serve, depends solely on the professionals incorporated within your staff of licensed technicians, like Mike. I do not know his last name, nor did he offer it, however, I worked in an industry where men like Mike were highly valued because of their attention to detail and pride in the training and skills they possess, as well as their learned behavior that is not taught in vocational institutions. And that is Mike's inherent ability to communicate and work in unison with those he serves, his industry work associates and the company's valued customer. Mike would very easily meld into any technical work group I have been associated with and would be sought out as the key component that is highly regarded in all industries to bind both skill and work associates/associations together. Mike is a rare commodity in these times, where trust is so often required and so often unavailable to find at any price. I say this to Jim England Plumbing, Mike holds you in the highest regard as his employer and his fellow plumbers as brothers in the same manner that combat veterans embrace their comrades-in-arms. I usually have a critical eye for detail, but Mike made me look rather rookie-like when he immediately spotted what myself and others has failed to notice. In depth details ingrained within his proficiency/skill made me rather envious and also proud that technicians like Mike still exist and allow us all sleep rather soundly at night. This could so easily become a thesis of trust that I find to be so remiss in today's society. It literally has become a roll of the dice where one can go from predator to prey when selecting a home repair company. Respectfully submitted, Jim Zajac read more

Had a leak in the front yard. Fixed it in no time. He was recommended from someone on my neighborhood Facebook page.