I have always appreciated the staff and Dr Ty. He has been our Dr. for over 20 yrs. He takes time…read moreto listen, he explains everything, he cares about his patients. The staff is also terrific, kind, friendly, helpful. His nurse is the same, she too, cares for the patient. Wouldn't go anywhere else. Love the convenience of the location. Easy access and parking. I would give them a 5 star rating, 5 being highest quality rating.

Dr. Ty is great but his staff is not. Takes for ever to get perspiration called in and called in…read morecorrectly. Insulin with no needles don't work.

Dr. Wiland and staff are excellent. Friendly, knowledgeable, and professional. I felt well taken…read morecare of.

The friendliness of the 20/20 Vision staff and the customer service is like nothing I have…read moreexperienced in a very long time. I went to 20/20 at the suggestion of Wal-Mart eye center because they did not have the ability to make custom prescription sun glass lenses to fit the pair of antique cat eye glasses I bought. (My regular optometrist could have but for an astronomical price). I took the frames and prescription to 20/20 late on a Friday evening and casually mentioned that I would like to have them back by Wednesday, if possible, as I was leaving for Florida on Thursday and would like to take them with me. The man I dealt with (unsure if doctor or lab tech) was very personable and pleasant to deal with. When Wednesday came, a lady called to let me know that my lenses had not yet came in but that they would be more than happy to put temporary prescription sun glass lenses in my frame so that I could use them in Florida and then put in the polycarbonate/polarized lenses when I got back. I was amazed and so happy that they would go out of their way to do this for me at no extra charge. Customer service like this is just hard to find these days. Did I mention that the price was 100.00 less than my regular optometrist? (now my ex-optometrist) 20/20 Vision now has a new customer for life!

Helped me a lot by bending a minimal frame back into shape that they didn't normally work on. The…read moreglasses fit perfectly now. Thank you!

I have been going to him for over 15 years. I have gotten my whole family going there as well. Greg…read moreis an awesome and friendly doctor. He is very patient and thorough. Tina at the desk is an ab sweetheart She will help you pick out frames AND actually be honest if they're not for you lol. It's like a mom n pop store from back in the good old days! I love them and will never go anywhere else!

My husband cracked his tooth and they were able to get him in on Saturday at 5pm! The staff and…read moredentist were so nice and professional. The office is state of the art and their price was that of other dentist. We will be going back!

I can highly recommend the services I receive at Cataract & Laser Institute, from the cheerful and…read moreprofessional greeting as I check in to the follow-up calls by Karla P, and the registration and check out staff, I am always met with a smile and answers to my questions. The efficient screening I get from the doctors and staff as I go for my eye checkups is appreciated. I feel cared for and seen as a person and not a number who is marching along through the office. That is important to me! Thanks Dr. McDermott and staff.

Appointment at 920 still there at 1 pm. Took every one else ahead of me that appointments were…read moreafter me.even 11 and 12 times ahead of me .I a diabetic told not to medication that morning or eat .ask lady at desk what was going on. She said there for something else.well asked the patient's when they came out the room were you get the little dot over which eye is getting worked on. Every one of them said cataract just like me .so the lady lied to me . Had to walk out. Before I passed out due to low sugar.would no recommend for no to go there.very unprofessional

Nice place and nice staff. I normally go to 20/20 but they were all booked for quite some time, but…read morewas able to get in here. The staff are really friendly and the building and waiting rooms are spacious. Their hours are fine if you live around town, but if not, they can be challenging. I live in Lafayette and go to school, but live around Kokomo normally. I had trouble getting to the buisness when I needed to adjust my glasses because they closed too early on the days I could come. However, this shouldn't be an issue unless you live out of the way.

Retraction from previous review... they called today and refunded the difference and I appreciate…read morethe time they took to fix the problem.

Very kind and listened to all my concerns. Fixed my tooth in short order and I was on my way!…read morehighly recommend their professionalism and services! Great people and my new dentist for sure!

Dr. Roberts and his staff are amazing. They listen to all of my concerns and issues, communicate…read morehow they think we should move forward, and educate me on proper brushing and flossing techniques. My dental health has vastly improved over the last 3 years I have been under their care. They are the absolute best!!!