First, I will say that I have not had any issues with the doctors here - they have been polite and…read moreanswered all my questions. I DO have issues with the office staff lack of knowledge and mistakes. I had made an appointment for my eye to be dilated on a Saturday morning, had to make the appointment 3 months out due to how busy they were. 2 weeks before the appointment I get a call "we don't dilate on Saturdays, that can take too long. We need to reschedule", only their next opening was 3 months out - why did you make the appointment if you weren't willing to do the test? This year, I have them do the exam for new glasses, go out and talk to the frame sales lady - not only do they have a small selection of frames, but the woman didn't know what the numbers on the frames meant (it's width, nose gap and length), So I tried to keep it simple asking where her wider glasses were - she didn't know. Took the prescription to a competitor who had some training

I received multiple text messages and phone calls on the day of my appointment. I was at work and…read moreunable to respond. They even contacted my emergency contact. The message was always the same "we want to confirm your appointment." When I complained about all of the interruptions I was told it is corporate policy because of all the people who no show their appointments. Not my problem. I have been going there for 15 years and have never missed an appointment. When I complained about them contacting my emergency contact for a non emergency I was told I signed a form stating they could call for any reason they saw fit.

Very happy with exam and service! Megan and Hannah were especially helpful! Will definitely be back.read more

So pleased with their office and how thorough Dr. Hubbard is with his care! Would recommend to…read moreeveryone.

From the owner: Hubbard Vision Care is a private practice optometry office where the patient and eye health are…read morealways the focus. Bringing the expertise from the big city into the realm of small town service is something quite refreshing as we strive to establish lifelong patient/practice relationships.

If there was an option would be 0 stars. Rude accusing customers of damaging glasses. Unwilling to…read morestand behind any of their exams or glasses. Do not go to this place. Unless you want to throw money away.

From the owner: Get 2 pairs of glasses and a free, quality eye exam starting at $95 at Americas Best. Visit us…read moreonline or call your local store to find exam times or shop our selection of frames.

I have been coming to this eye doctor facility for years. I have been seeing Dr. Wild and he has…read morealways been personably. This last visit was a quick yearly eye exam. Dr. Wild had answered questions I had. This visit took longer due to the facility getting a new system. They had to put in all my information in the system as if I was a new patient. This was for all patients on this day. I love the care I have been getting over the years from this doctor.

Made an appointment for glasses due to prism in my eye and the office scheduled me, 2 1/2hrs of…read morebeing in the office for Dr Dinn to tell me I am an Eye Surgeon not an optometrist. After he insulted me about his credentials I had the glasses made somewhere else. The prescription was the worse prescription I have ever had. The office manager would not credit me for the terrible experience I had because they performed a "service" of wasting my time and costing me several other appointments to get a real prescription since he's too good to do glasses. Save yourself time, aggravation and money and go to a dr that really cares about the person not just about the money he can make off of you.

They're very friendly and really comfortable there like you're at home…read more. also if any problems arise they will help you solve it.. I love them me and my son

Absolutely the worst customer service I have ever had to deal with. My great grandson has waited 3…read moreweeks for his glasses. After calling several times and asking if his glasses area ready she gets a text today saying they are in. NO ONE told her she needed an appointment to pick them up. WHAT, are you serious, you have that many people waiting to pick up glasses that you have to make appointments and cannot assist a 7 year old and allow him to pick up his glasses so he can see in school. Especially sitting there for 15 minutes and being told someone would be right with us, NO one assisted us. every other eye doctor we have seen handles people as they arrive for their pick ups. Is this because he was a Medicaid patient and not a paying customer. Lord I hope they were not discriminated against because of that.