I received multiple text messages and phone calls on the day of my appointment. I was at work and…read moreunable to respond. They even contacted my emergency contact. The message was always the same "we want to confirm your appointment." When I complained about all of the interruptions I was told it is corporate policy because of all the people who no show their appointments. Not my problem. I have been going there for 15 years and have never missed an appointment. When I complained about them contacting my emergency contact for a non emergency I was told I signed a form stating they could call for any reason they saw fit.

I had the most wonderful experience here! The waiting room was nice and clean. My appointment time…read morewas 9:00AM and I think they brought me back less than 10 minutes from when I checked-in. Dr Jennifer Unger was thorough and informative. I was done with everything (as a new patient appointment!!) by 9:34, yet I didn't feel rushed. I needed glasses and the optician, Amanda, was so patient, helpful and kind. Even the girls the checked me out and the office supervisor were pleasant and helpful. I can't believe I'm saying this but I actually had fun going to the eye doctor! Highly recommend

Nice place and nice staff. I normally go to 20/20 but they were all booked for quite some time, but…read morewas able to get in here. The staff are really friendly and the building and waiting rooms are spacious. Their hours are fine if you live around town, but if not, they can be challenging. I live in Lafayette and go to school, but live around Kokomo normally. I had trouble getting to the buisness when I needed to adjust my glasses because they closed too early on the days I could come. However, this shouldn't be an issue unless you live out of the way.

Retraction from previous review... they called today and refunded the difference and I appreciate…read morethe time they took to fix the problem.

So pleased with their office and how thorough Dr. Hubbard is with his care! Would recommend to…read moreeveryone.

From the owner: Hubbard Vision Care is a private practice optometry office where the patient and eye health are…read morealways the focus. Bringing the expertise from the big city into the realm of small town service is something quite refreshing as we strive to establish lifelong patient/practice relationships.

I have been coming to this eye doctor facility for years. I have been seeing Dr. Wild and he has…read morealways been personably. This last visit was a quick yearly eye exam. Dr. Wild had answered questions I had. This visit took longer due to the facility getting a new system. They had to put in all my information in the system as if I was a new patient. This was for all patients on this day. I love the care I have been getting over the years from this doctor.

Great eye care BUT.... over 30 people in waiting area; difficult to find a chair. Four elderly…read morepeople in line to use the one toilet available to patients. One man complaining. Please add a bathroom!

They're very friendly and really comfortable there like you're at home…read more. also if any problems arise they will help you solve it.. I love them me and my son

Absolutely the worst customer service I have ever had to deal with. My great grandson has waited 3…read moreweeks for his glasses. After calling several times and asking if his glasses area ready she gets a text today saying they are in. NO ONE told her she needed an appointment to pick them up. WHAT, are you serious, you have that many people waiting to pick up glasses that you have to make appointments and cannot assist a 7 year old and allow him to pick up his glasses so he can see in school. Especially sitting there for 15 minutes and being told someone would be right with us, NO one assisted us. every other eye doctor we have seen handles people as they arrive for their pick ups. Is this because he was a Medicaid patient and not a paying customer. Lord I hope they were not discriminated against because of that.

Dr. James and the staff of Midwest Eye Consultants are knowledgeable and caring. I wouldn't go…read moreanywhere else. I highly recommend them!

Office employees had no idea what they were doing. It took forever to get out of that office. The…read moreglasses were 4 weeks late and the focal points were off by about a mile. STAY AWAY FROM THIS PLACE!!!

I was nearly in tears this past Friday. After you are checked in you are taken back to a room…read morewhere you would be assisted to pick out eye glasses. Then you are taken to a small exam room and you are given routine eye tests and you are escorted into a larger exam room. There you are given a hearing test. What does a hearing test have to do with your eye exam? Then more eye exams and then you wait for the Optometrist to enter the exam room to finish your eye exam. This practice has outgrown the personal touch they had in the beginning. So I cannot say I would return for another eye exam. So only one star for this business.

I typically use their service, doing so over two competing businesses. I feel their pricing is…read morereasonable; staffing level adequate; seem proficient and courteous; and equipment up to date. They had server issues one day, that was problematic. I have been a customer for over 5 years and disappointed only once. That turned out to be warranted. They sold me progressive trifocals which should never happen. They replaced them with not hassle.

i switched to Dr. Tavel in Kokomo from another eye care provider. i had an appointment today for…read morean eye exam and to get new glasses. Everything went great! The check-in process and eyeglass selection was flawless, the Dr. was great, and everyone was so nice. i am so glad I made the switch to Dr. Tavel in Kokomo! I highly recommend this location and team of great professionals.

Followed her to Kokomo from Noblesville, she takes time to talk to you and explain what has changed…read morewith your eyes and what your options are if you need anything done. We all think she is great.

If there was an option would be 0 stars. Rude accusing customers of damaging glasses. Unwilling to…read morestand behind any of their exams or glasses. Do not go to this place. Unless you want to throw money away.

From the owner: Get 2 pairs of glasses and a free, quality eye exam starting at $95 at Americas Best. Visit us…read moreonline or call your local store to find exam times or shop our selection of frames.