Have had good luck here. Their food is the best! Also, they are knowledgeable and willing to…read moretake time to answer questions. I drive from Portland to get their food. The only thing I don't like is their hummingbird feeders. I prefer the old style and I think my hummers do to. I made a system they sold me that I can put 4 feeders and 3 orange slices and 4 cakes for wood peckers. It's 20 feet tall and has a baffle that makes it impossible for squirrels to get to. It's perfect! The knowledgeable staff will help you pick out which pieces are best for your situation. Can't get that kind feeder or counseling anywhere else!

Great products, beautiful layout and clean store. Staff is very knowledgeable about all things…read morebirds and how to feed them (including how to feed or not feed squirrels!) I picked my mom up a great gift for Mothers Day and already plotting out my next purchase.

First off, they had the harnesses I was looking for. Second,…read morethere was a clerk, Jenna. This gal was aces. She saw I was waiting and left the product she was working with to assist me. She listened, walked me to the item, then went right back to the spare register to assure I was helped right away. This young woman had a great personality, she reacted to our conversation, she was wonderful. I would highly recommend this store and if you're lucky, Jenna will be working.

1 star for highly unethical business practices, consumer fraud, severe animal neglect, and blatant…read morediscrimination at this Saginaw Hwy location. This store sells unestablished newborn Ball Pythons that are critically underweight--my baby weighed only 76 grams upon purchase--without providing proper safety guidance or adequate starter food. I spent a grueling week via email demanding an appropriate food size (pinkies/fuzzies between 4-8 grams). Store Manager Wesley deliberately dragged her feet and delayed the process for an entire week. She refused to provide clear sizes or prices over messages, forcing me to "just come in." Once I firmly stated I wouldn't show up blindly, she finally disclosed the price ($1.99 + tax, totaling $2.11) and attempted to force a massive 14-15 gram live rodent onto my 76g baby. A rodent that size could severely injure or kill a newborn Ball Python. In her follow-up email, she wrote: "it is waiting for you." This felt like a deliberate attempt to provide dangerous supplies for a fragile animal. The entire email chain is saved as evidence. The in-store management is completely unacceptable. On July 20th, I arrived at exactly 13:33 (the encounter occurred between 13:30 and 13:40). Two cashiers in blue shirts were working without mandatory name tags. Furthermore, I am a foreigner, and as soon as they heard my accent, their demeanor shifted into open hostility, impatience, and clear discrimination. The first cashier (heavy-set woman) subjected me to a runaround, claiming she didn't know where the manager was and sending me to search the floor herself. During my search, staff remarks openly revealed that Store Manager Wesley completely abandons her post and is a ghost who is never physically present on-site--completely missing even to the people who work under her direct supervision. When I returned to the registers, a second employee (tall, fit blonde with long hair in a ponytail, roughly a US size 12/14, no name tag) joined the first cashier. The two cashiers, clearly acting as the main instigators, then staged a cheap, pathetic performance. They suddenly pulled out the container with the live feeder, widened their eyes in mock surprise, and looked inside, dramatically gesturing and exclaiming, "Oh yes, this is it! This is exactly what you were looking for!" As an avid movie enthusiast who knows good acting from bad, and as a mother with years of sharp intuition, I instantly saw right through their ridiculous act. It was a calculated ploy to lower my guard. Immediately after this act, the heavy-set cashier aggressively tried to forcefully push the sale through, scanning the container without even asking if I still wanted it or if I had changed my mind. They aggressively tag-teamed and ganged up on me, using intimidation tactics to force me into buying the live feeder blindly, refusing to let me inspect its size first until I loudly and firmly stood my ground. Their coordinated aggression felt deeply rooted in prejudice against me as a non-native speaker. The first cashier tried to scan it three separate times with her hands shaking violently while acting out Wesley's vindictive orders. Store Manager Wesley has turned this location into an undisciplined, leaderless mess that tolerates toxic behavior, extreme incompetence, and customer bias. I am submitting this precise timeline, descriptions, and reports of discriminatory treatment directly to CEO Brannon Dixon and state animal control to pull the security footage for July 20th. Reptile lovers and advocates against discrimination, please stand up against this! What is even worse is the ongoing jurisdictional ping-pong and absolute silence between our local Ingham and Eaton county animal control departments, who hide behind automated email filters while existing on our tax dollars. It seems nobody is checking this place at 6201 W Saginaw Hwy. If you care about animal welfare, stop sleeping! We need to heavily flood higher oversight authorities with complaints until these local departments finally do their jobs.

placing an order online and being able to just pick up and go has made this such a value to me…read more Never had an order filled incorrectly

Best pet store in town! Don't forget to sign up for the rewards program, which gives you the…read morein-store sales pricing and check social media for coupons!

hAmsTEr. I Love pets. And I love coming here.the perfect place to buy fish. Just change it back to…read moresoldan's, not stupid FEEDERS!

Very friendly and helpful staff ....helped with all my items and signed me up for rewards....very…read morecool

This store had everything I have ever needed for my birds. The wind knocked over my birdhouse…read more Actually it knocked over a tree which broke my birdhouse extension pole. And lo and behold they had the pole for my extension.I was delighted! Plus everyone working there was very helpful. Can't wait to return.

So many stars for this awesome local business. We always…read morepop in here when we're in Oakwood Plaza for any other reason, and I always wind up finding something that needs to be in my yard to entice my beloved birds. The staff is helpful and enthusiastic, and it's always nice to pet the uber-friendly cat who resides in the store (I always get a kick out of the fact that birds' natural enemy lives in a bird-related store, but since they only sell feeders and food and not the birds themselves, I think it's alright). Great selection, well-made products and great customer service. La!

This is such a cute shop. Not just a wild bird and nature store they have super cute and unique…read moregifts for everyone. The outside is always so cute and well decorated as is the inside. I came in for a gift for my mother-in-law and found the most adorable well-made unique bird feeder. The owner was so friendly and even gift wrapped my item! It was perfect. I highly recommend the store for anyone looking for a gift for themselves or for someone else.

An exceptionally nice nature store for bird feeding folks! My wife and I…read moreenjoyed looking around the store and we found all the supplies we where after. Our new feeder station filled with the food supplies from J.J.Cardinal's Store keeps the view from our deck interesting every morning!

They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

Stopped in and had a good selection of items! The only thing was I felt like some of the cages for…read morethe birds were small but that's about it.

We have taken our cockatiel here to be boarded several times. They are very knowledgeable and…read morecaring of our special bird. They specialize in birds and know what they are doing. We feel very comfortable leaving our baby with them.

-Owners are very friendly, you can ask any questions and they'll know the answers off the top of…read moretheir heads. -The birds are so sweet and kind -Environment of the bird cages are clean as they can keep them. - birds are on a schedule, that is important for them. -location will be moving next door, for more space for the birds. Within this year. -bird supplies are in store, owners will give you recommendations on what bird supplies, if needed. Along with helpful facts about the birds.

Best experience & place to get a pet bird! Above and beyond with there customer services!!! Good…read morethings come to those who wait especially when finding another mate for your pet bird!! Brought home not just one but 2 other happy, friendly, & healthy parrotlets to their new home with me & Zazu (blue parrotlet male)! Besides selling pet birds... they also sell all the necessities such as toys, stands, cages, food (options included for making your own pet bird mix), bowls, etc... on top of that which adds an extra bonus to this amazing exotic bird shop... they also groom and board!!!

Amazing business with beautiful fish, coral, and dart frogs! The owner is very kind, passionate,…read moreand knowledgeable. I would definitely recommend this place to anyone looking to get into this hobby with these amazing animals!