So grateful for Dr. Hubbard and the team at DeWitt Vet Hospital! They were so kind to our cat…read moreSalem and me and I was appreciative of the communication and thorough care plan. Thank you

I have taken animals here since I was a child. I am now 37 with 3 cats of my own and continued…read moregoing to them. There has been a significant decline over the years. What was once a compassionate office that cared about animals, seems to now only care about the bottom dollar. We were first turned away when we voiced concerns about our cat who had a stomach procedure done started to drop weight fast and drool from her mouth shortly after. We were told they didn't have time and to go to Williamston. Upon arriving there they discovered her mouth full of cancer and were shocked she had just been at dvh so recently.. She was put to sleep the same day due to her pain. We made the decision to go back against our better judgement, but because I'd been going there for as long as I've been in DeWitt. Which brings us to today. Our 3 year old cat has been being checked regularly for what they deemed ibs through multiple blood test, one of which they encouraged us to send out to a specialist for over $300. No problem, I'll spend that to make sure my animal is ok. His face swelled today and he is acting lethargic. I called to see if we could be seen and after explaining symptoms the on site doctor determined there was no time to get him in and encouraged Williamston again. I asked when first appointment was available and was told not until mid December. My animal is suffering and you suggest waiting until then? No thank you. I am done and will never come back. I am so sad that a once amazing office has now decided with their massive building and multiple doctors that long time patients are not important enough for even 5 minutes of a conversation. I'll take the small old office with Dr. Wendy. That was the last time it felt like the priority was animals.

We have been going here for 12 yrs. Dr. Mallory has been the Veterinarian for our two dogs. The…read moreoffice staff and Veterinary technicians are the best

I brought my two silver Lab's into Shultz Vet for assistance with reproductive issues and was made…read moreto feel bad because I was even trying to without being in a service dog industry. The vet was rude and had her own opinion on what types of animal should be bred, and what types of animal should not be bred. i'm not really sure what business that is of hers and she should really keep her opinions to herself as she is being paid to do a job! She clearly caters to only German Shepherd breeding for the police department.

Dr. Zarka is the best, it's extremely hard to find medical providers (either for human or animals)…read morethat are caring, knowledgeable, skilled, honest, respectful, good with communication, truly listen, are respectful and partner with you to address health concerns. Dr. Zarka practices veterinary care that encompasses all of this and more. The support staff are also really nice and accommodating. I have the best experience every time I interact with Dr. Zarka & the team at Evergreen vet!

Wonderful compassionate care at fair prices. They care for all my pets including two fosters.read more

Brought our rabbit in for a $700 emergency abscess removal surgery that took 20min. We were told…read morethat all medication and supplies needed to care for the area operated on at home were included in that price. When I came for the one week follow up visit I was asked if we needed any supply refills at home. I answered yes we needed more saline solution to flush the wound. I was told that would be $10. I shared my understanding of what the $700 covered and that I live 30min away but with construction it took close to an hour and did not think I needed to bring any money. I was then told that the saline solution is mandatory to keep the area stitched up clean is not free to them and to come back with money otherwise it could be fatal to our rabbit. I was taken back by the fact that she was very curt in admitting that without it our rabbit's life was at risk but didn't care enough to send me home with any. It is just sterile water and salt! Sadly at that moment I realized $10 was more important to them than our rabbit.

I'd give a zero if it were an option. Today, I stopped in with my pup, who has a kennel cough. He…read moregets this every four-plus months from daycare. I know the routine and know he needs Doxycycline. I was told over the phone that they would hold the appointment outside. So, an employee comes out (she's super short and petite - not sure of her name) and says that she needs to take Bauer inside, and so she does. She comes back five minutes later and confirms it's kennel cough. Then, tells me that she was going to prescribe Doxycycline along with two other medications that were not necessary. Just a simple upcharge. I said I would just take the Doxycycline. She goes back to grab my dog and then comes back out. I load my dog up into my truck. All is well. Then she comes back out to collect payment. I didn't have my card, as it was back in the office. I tell her, I need to come in because my phone does a face read upon scanning. She then says we don't take Apple pay. I asked if I had a card reader. She says yes, and I reply, then you take Apple Pay. She says well, I have Apple Pay too, and I can just take your phone inside. I looked at her with a dumbfounded look cause this girl is not the brightest crayon in the box. I hand her my phone, and she looks at it. It finally clicked for her that she needed my face present for it to work. (I will not reset the settings in my phone for a payment just cause this place is being weird). I then enter the establishment to find four girls huddled around the reception desk, not doing anything. One of them put out the card reader (Kaitlyn). I put my phone over the reader it and my phone then scans my face. Boom! Paid. I then ask them why they have to make it so hard to make a payment, and Kaitlyn replies, "Well, because your dog has kennel cough, and we can't have you in here". I said, correct, my dog has it, but I don't "Obviously." She said yeah, but you interact with him. I said, are you serious? You just brought him inside. She then has nothing to say. Cause yeah, that was dumb. Next, I said, this is why I don't come here, and she said that's my choice. I said it is. Then I mentioned that the parking lot was empty, which is probably a sign that customer service is lacking. She said well, it's after hours, and we still fit you on the schedule. It's 3:30 pm at this point. They close at 5 pm on Fridays. I walked out after getting the receipt. On my way out, I passed a gentleman, and I said, beware, they are assholes. He replied, I know. Then I said, oh snap, another one agrees and left. Terrible service, terrible people, paid $80 for the visit and $9.50 for the meds for same-day. These people are loons and awful regarding customer service and logical thinking. Take your pet anywhere else cause this isn't it. Willoughby is the best! Call them instead.

Blackmailers. They wait until the day of an exam or surgey to inform you that an additional shot is…read moreneeded and will refuse to proceed without it. They also don't explain details behind the "need". Just a "your cat needs it" repeated over and over. I had 2 senior cats drug overdose because of this. You will be lucky if your bill is less then $500 each time.

Our cats love to go to the vet now! Dr. Lewis and Dr. Rivera have treated our our beast babies so…read moregood. I love going to a cat only Vet, it makes the experience so much easier. But so does Stephen, he's a helpful vet tech and we have a good time chatting which is always nice to have a fun experience with fellow animal lovers. Thanks for taking good care of our kitties and letting me ask a million questions lol!

Can't believe a bet is open 4 days a week absolutely absurd terrible vet. On top of being open only…read more4 days a week they have a "emergency line" that doesn't even work either ridiculous I will NOT be going to this vet ever again

Dr. Rachel was fast, reassuring, accommodating and most of all helped our sweet baby through a…read morepretty bad UTI. they are fair and kind with great prices. HIGHLY recommend!! Thank you!

i have no idea what is going on at this clinic anymore, but it is not a place i would recommend to…read moreanyone. Prices are outrageous, service is non-existent (I stupidly gave them 1 more chance with a foster/new adoption why I don't know because I was still shocked from how Louie played out?) but no problem charging for it. Go anywhere else. How about a catalog being shoved in your face during your beloved pet's last 10 minutes alive that you are trying to say good-bye and comfort him but NO - here pick out his urn and oh you are getting a plaster foot print (piece of junk a 5 year old could have done better, WITH no way of hanging/displaying it AND TOO LATE NOW (I find out after the fact i had to ask for that highly doubtful they forgot) for $68 for this piece of crap really, chunks of excess plaster chipping off that the lettering is all cockeyed- it's a joke, my friends and family outraged when they saw what i received and how i was treated while Louie was dying, OH BUT IT GETS BETTER - the icing on the cake what i thought would be a pendent because there was no size listed (she made a GESTURE with her fingers-YUP that's a measurement), a minuscule chip of sterling silver trinket smaller than a dime you had to take a picture of and blow it up to see what was on it for $388 that i find out sells all over etsy (identical) for $65. Outrageous comes to mind. AND i gave them a chance to make it right and that phony pet crematorium because House Calls suddenly wouldn't stand behind their farce overpriced low-end quality products i had to contact their farce crematorium about these pieces of junk... And THAT BULLY admitted the plaster cast was poor quality with NO remedy and attempted to try to stand behind that 6x overpriced "chip" farce. GO ANYWHERE ELSE.

For our household, this clinic has been AMAZING. They have worked with us and our, at-that-time,…read more19-year-old cat for the past two years. They assured me I was not a "bad" cat mom when I was in denial about my indoor cat having a flea infestation. They worked to find a food she would eat when she suddenly decided only treats would satisfy her and she started losing weight. And last week they were compassionate and helpful in discussing our options when our sweet senior, now 21 years old, passed away. I would highly recommend House Calls to anyone in the area.

Horrible and unprofessional service. My boyfriends mom's cat passed away before the appointment, so…read morethey raged charged a cancelation fee i was never told about to my card 16 times in a row after lying to me and telling me that the vet couldn't be reached once they were on the road and they were coming to my boyfriends house anyways... Just absolutely awful experience. Just had watched an animal pass away and then be harrased and bullied by these terrible people immediately after. Do not waste your time or your money.

Dr Lori is a very caring compassionate and wonderful vet. I had recently moved to Howell and my…read morecat who had been previously diagnosed with cancer was not doing very well. i didn't want to have to put her in the car and drive her over an hour to our regular vet. My cat (like most cats) hate car rides and hate vets offices. Dr Lori is a mobile vet based out of the Lansing area. I was a bit out of her normal service area but she still agreed to come out to my house. Having to put my cat to sleep was the hardest decision I have ever had to make. But being able to do it at home where my cat was not stressed or upset made it a bit easier and helped me feel less guilty. Dr Lori and her assistant (i cant remember her name but wish i could) were both very kind. They took the time to explain everything to me and also they allowed me as much time as i need to say goodbye to my cat. i never felt rushed at all. I honestly can not say enough good things about the them. I am so thankful i found them and they were able to help me and my cat. Setting up the appointment was very easy. I did it thru email (i was having a difficult time bringing myself to call so being able to email made it much easier for me, however u can also call to schedule appointment). They were right on time. I felt there prices were very reasonable and fair and really hardly any more than what i had been paying my normal vet. I would highly recommend Dr Lori . She was very professional and polite. They do almost everything that any vet office that you go to would do. Basically the only difference is there office is on wheels. Normally when they come to your house you take your pet outside and into there mobile unit (its kinda like a motor home) but because of the service i was having done they came into my home. I am forever grateful to Dr. Lori for being able to let my cat pass peacefully and stress free.