Mostly IPAs on tap, but both my wife and I enjoyed our beers. I went with one of the fruited…read moreoptions, which was excellent, and the beer was easily the highlight of the visit. The brewery itself was clean, spacious, and well-maintained.Unfortunately, one employee completely changed the tone of the experience.We stopped in around 8 PM on a Saturday, about an hour before closing. The other staff member we interacted with seemed friendly enough, but the tall, curly-haired employee who took our order was the reason we decided to have one beer and leave. From the moment we walked up, he seemed annoyed that we were there. There was very little eye contact, minimal interaction, short statements, seemed annoyed I was deciding what I wanted, and he appeared far more interested in watching TV (I assume that's what he was doing or he was just aggressively not making eye contact) than engaging with customers.
To be fair, he did thank us when we left a cash tip, but even then he never made eye contact it was very transactional, he just took the money, and aggressively shoved it in
the tip jar. On its own, that wouldn't have bothered me, but it fit the overall vibe of the interaction.The atmosphere was also surprisingly flat for a Saturday night. There was no music, trivia, or anything else going on, and staff had already started putting chairs up about 30 minutes before closing while customers were still there. Combined with employees cleaning around guests, it felt like the focus had shifted to getting people out the door rather than creating a welcoming environment.What stood out most was the contrast with a nearby meadery about five minutes away outside of Milton. We had come from there before stopping in, and the atmosphere was night and day. The meadery felt lively, welcoming, and glad to have customers. Here, it felt more like we were interrupting closing chores.We may give it another shot because the beer was genuinely good, and I'd like to believe this was just an off night. The product deserves credit. Unfortunately, the customer experience made us cash out after a single round.
Pros
Good beer, especially the fruited options
Clean
spacious taproom
Cons
One very disengaged and unwelcoming employee
Chairs being put up before closing
Staff cleaning around guests
Little atmosphere for a Saturday night
Overall: Good beer and a nice space, but hospitality matters. One employee's attitude was enough to turn what could have been a longer visit into a quick drink and an early tab-out. Hopefully it was just an off night.
