This location is not bad at all! Happy to find out the food and service at Pret are so consistent. I noticed there're a lot of negative reviews early last year so maybe they just made some improvement. But anyway I got my salad box and cold brew. Salmon, Mango & Avocado Balance Box [8/10]: Flavorful. The mix of salmon, avocado made it refreshing. Would like to have many spinach in the salad. I don't remember what's the dressing. I didn't use it. The mango was in bite size but it's sour (not sure if it's ripe yet). Also, I feel that my quinoa was overcooked and quite mushy. Environment [10/10]: It is clean and spacious. There is a short line when I got there (like 5 - 6 ppl). A lot of people just grab and go so fairly easy to find a seat. Service [10/10]: The staff is really really friendly and energetic in my opinion. read more

Pret A Manger - Salmon box, Cold Brew - Coffee & Tea Near Me - New York, New York

I came here since it is close to where I work. I wanted to get soup to go with my lunch that I brought with me from home. For a small cup of white chili chicken soup, it was around $10. It is a bit on the pricey side. I doubt that I want to get another soup again as the price doesn't match the amount of soup. What I did like was that the employees made going to Pret worthwhile. They were super friendly and answered all questions on the items at the place. read more

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Pret a Manger is mainly grab and go prepackaged food cafe. They serve both hot and cold prepared food, a wide variety of drinks, and pastries. The line moves fast as at this location they have at least five people behind the counter. I've never been to a location this huge. They have a lot of locations. This is a corner store on Park Avenue not far from Grand Central. I stopped in one morning for a small bite. The bathroom was clean. It's located in the back by the kitchen. You need a code from your receipt to enter. The atmosphere is modern with windows and light coming inside. I found it to be relaxing. If you live or work nearby you may enjoy the online ordering and pick up. I had trouble finding something to meet my preference. They put tomato on the majority of the prepared sandwiches. I would definitely return for a pastry when I'm in the neighborhood. For prepackaged food I find it pricey too. I prefer made to order but you decide for yourself. It's good for people in a hurry. read more

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I love Pret a Manger due to their numerous options for vegetarians. I had a nice quick lunch here which consisted of a Caprese baguette and sunshine yogurt pot. Altogether, the yogurt dressing, cheeses and that mellow basil flavor was absolutely delicious! This was at peak lunch time and it wasn't crowded. Pleasant cashier and seating abound. Fresh, healthy and tasty...that's what I enjoy most about Pret a manger! read more

Still the worst retail food location I have ever witnessed in my entire life. They think they are a Starbucks: the cashier calls out an order, a barista repeats it, but then nothing happens. You think your latte is being made because a f*cking barista repeated words? GET THIS STORE HELP, CORPORATE. It continues to blow my mind that this store has not yet closed. Location is the only thing going for it. TWO managers have already been replaced. What should be a two minute process in getting your morning coffee turns in ten minutes for me. There has not been ONE time my drink has actually been made. It's ALWAYS forgotten. I watch customer after customer order their drink and 50% do not receive their drink because the baristas can't move that fast and they can't comprehend a fast pace environment like that. PRET CORPORATE - fix this store!! read more

Its ok. I came here to pick up breakfast. It wasn't too crowded before 830am. There was some hot food (eggs, oatmeal etc) and cold food (fruits, juices, chia seed pudding). I quite like the hot Greek Egg White power omelette, its good if you are trying to eat healthy. The staff was ok. read more

Great service! I went in to have a nice iced coffee to pass time while waiting to meet a friend. The young girl who waited on me was very kind, polite and offered me a discount when the QR scanner was not working. I like this environment and plenty of room to sit unlike some other very loud and annoying places like Starbucks - they play the worst, offensive music and now often nowhere to sit. Pretty will be my new go to spot. Thank you! read more

The main complaint I have is that there are NO gluten free or vegan specialty options. Like no GF muffins, sandwiches, etc. Sure, a person can buy yogurt that's naturally GF, but that's not special. This chain is not accommodating to people with special diets. However, the staff is friendly and helpful. We came around 11am and the place was fairly clean but most shelves were in low stock (the the fruit and oatmeal selection was low). Coffee is slightly over priced. A 12oz iced mocha with almond milk cost $4.50ish. read more

I use to come here almost everyday since I work in the same block but ever since staff changed little by little I have been coming in less it's not the same energy and I get more attitude for no reason, I had one previous problem with my drink that was not handled properly and today I had a second issue so therefore I will no longer be coming. Bring back the original staff, the girls need an attitude check read more

On 4/18/18 at 7:30pm. While I was sitting down and eating a hot chicken wrap, suddenly a female employee started to mop the floors not because a spill but because she wanted to wash down for closing. It was not enjoyable to eat and smell bleach at the same time. I hope that a manager will read this review, other wise this is a nice place to get a quick bite. Just visit this place before 7pm. FYI New Jersey, USA read more

The woman working here on Thursday at 4pm just made my day :) love the staff here and love pret overall. Great location. read more

Pret A Manger - My daily light roast. - Coffee & Tea Near Me - New York, New York

Just opened next to my office and came here for a snack. The place is really big and clean and has a lot of good options for breakfast, lunch and snacks. All food items are labeled with calories, which I really like. The food is standard delicious and is not pricey. Though it's a chain, it is convenient and good so why not come here for a coffee or snack? read more

Pret A Manger - Counter - Coffee & Tea Near Me - New York, New York

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I ordered the Pumpkin Pie Latte, and to my disappointment felt the drink was bitter with a bad aftertaste. I drank a little bit and then kindly asked the cashier if I could get another drink instead, even half a drink. To my surprise, the cashier was rude and said this is what I ordered. They said if I wanted another drink, I can pay for another drink. Never did I expect that kind of customer service... I had never tried the drink before and it wasn't what I expected at all. The cashier did not even apologize or was sympathetic. For a $6 drink I expected better. Pret needs to change their customer service or they're not getting my business again. Any other cafe would have been accommodating of this. read more

I went to Pret because I needed an afternoon pick me up (cup of coffee) and I ended receiving the best customer service. Lucy was polite, helpful and definitely made me like this Pret above the others I visited. Thank you for the great customer service Lucy!! read more

Nothing bad at all to say. Friendly cashiers and workers. Sitting area are spot on clean. Wonderful selection! What more could you ask for? :) read more

I really enjoy Pret a Manger for grab and go type things. They have really great fresh sandwiches and soups to go. I typically get the tomato soup and the balsamic chicken sandwich. Their yogurt parfaits are also really great. I love the yogurt they use. It's not too sweet and it's a creamy vanilla greek I believe. I get the one that has granola and strawberries blueberries on top with some type of drizzle, maybe agave? Anyways, they have plenty of space to sit down at this location and work on your computer if you need or to meet with a friend and catch up! The staff is super friendly as well. read more

I guess it looked like I was having a bad day because the guy just gave mr coffee on the house. I need a kindness today. Thanks so much.

Every morning same deal: 5-6 people behind the counter but 2 or 3 are chatting with each other and one seemingly doing nothing.

They make a really great latte. Staff is very friendly and accommodating and always steam the milk perfectly. There's also plenty of seating and the location is convenient. It's my morning favorite go to place! read more

I'm giving this place 4 stars only for the amazing service I had. The staff here were very funny and nice. Pret a Manger in general seems overrated to me, not that I don't like them or have anything against them. The food is really expensive for a very small portion. The quality is fresh but I could have made it myself and it would taste better. Their sandwiches and salads are very ordinary. If I didn't get a free lunch coupon from them, honestly I would not even come inside. read more

This is the fourth time I've experienced being ignored from the moment I faced a specific cashier. She is a heavy woman at the end of the left side who consistently speaks with her coworkers, does not even say one word until asking if I'd like a receipt. I did not want to write this review, but after so many times, I have to wonder who even trains and hires these people. Don't they know they are in the service business? Oh well, there's many other options in the area. read more

HORRIBLE EXPERIENCE AFTER YEARS AS A LOYAL CUSTOMER. I came in on Friday for probably the 900th time as I have been frequenting this coffee shop for the last 3 years almost every day. There are times when customer service is not great, and that's OK and we all forgive that but today was a completely awful experience. I waited online only to be met by the rudest lady who didn't look up when said "yes?". I then ordered a large green tea with lemon. She called it out and never spoke again as I paid. I waited on the side and the overwhelmed gentleman making coffee had to make about 8 drinks. So I patiently waited and watched as my cup of tea with the tea bag in it sat there for several minutes. He must have lost track and I don't blame him, but my cup sat there as he made drink after drink for people who had ordered after me. Finally I asked if I could please just take the cup to go (because I can pour hot water over a teabag). The lady who had helped me noticed that I asked for my Tea and had been waiting for several minutes while the gentleman making drinks was obviously making drinks for people who had ordered after me over and over again. She proceeded to pour the water and BERATED me and yell at me that I should have patience. She then made a big deal out of it and poured hot water over the tea bag that had been sitting there for 10 minutes. When I asked her for lemon she rolled her eyes and muttered about me and said that I should have patience. It was so inappropriate. I walked away completely disgusted and couldn't believe that I had been insulted and yelled at for simply asking for my tea that had been sitting there for 10 minutes. She then aggressively came from out behind the counter, walking behind me, and started yelling loudly in the store so that her coworkers could hear "gotta have patience! Gotta have patience". I was so uncomfortable, and my colleague was with me and couldn't believe this was happening either. This was Friday morning Jan 24th at 9am. She knows who she is. I will never set foot into the store again. My name is Jeremy Romine I work on the 4th floor of 99 Park. My colleagues are disgusted by her behavior as well. We will not be back. read more

Place is mediocre at best. They refused to toast my bagel saying it was already toasted. But only the bottom of the bagel was warm and the top was cold. Just weird service. We waited in line and when it was our turn to pay the employee ignored us and rang up a customer behind us. Weird experience and mediocre coffee and food. read more

the pret chain is my go to for breakfast and lunch when i really can't decide what to have and its on my morning walk route to work as well .this pret had been open about a month and it's about time cause the empty space needed some life and on the corner of 41st and park ave we are happy to have it especially during mornings. one of the bigger pret that i have visited with plenty of tables to sit along with double leather sided couches that are so comfy you may fall asleep .ok now the usual breakfast, lunch and beyond eats with shelves nicely filled and the place is clean and airy which is simple to see cause it's spanking new. the folks are friendly behind the counter and are quick with orders , blueberry muffin , banana with greek yogurt with a ice latte and it's my turn to sit and munch . everything is freshly made and prices are a bit on the high for some items but the pastries are priced fairly . good luck pret a manger on park ave and see you soon again. p.s. if you want to avoid your coworker or others there is a second exit between park and lexington . read more