Fantastic service and always full of good options. I see people working in here all the time, the staff does a good job of keeping the place clean and well attended. I've never had to wait long and the food choices always seem well stocked. They have the $9.99 pick and pair back and the fall collection has just rolled out. I didn't even know I liked Matcha Latte's until I ordered one from here. Although its a bit of a chain, this somehow feels like a nice little local coffee spot in the middle of times square. I come here often and will continue to. read more

Pretty nice Pret location where I had my normal half sandwich and soup lunch recently. Plenty of seating all long one side with small tables in front and bench seating near the checkout counter. Very clean with plenty of freshly prepared items to choose from. Quick and friendly service too. read more

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Just came in to work, the workers seemed really nice and personable though! They were chatting it up!

Busy during lunch rush, but there was still room. Just like any other Pret, they carry the same food. But you can still find somewhere to sit. Workers are pretty nice in here too read more

Pret A Manger - Interior - Sandwiches Near Me - New York, New York

Managers and team members are more interested in talking to each other than in working. I keep taking pauses coming in here in hopes that it'll change but it doesn't. Today I went in around 11:30 and there were 5 people clocked in... I'm assuming manager was wearing black/white top. Only 1 person out of the group was working (slowly but polite). A bag from sticky's chicken spot was on the counter and just everyone doing anything but working. This company has really dropped their guest service. Maybe they should also drop prices to match. Otherwise do better and follow up more on the environment these managers are creating... read more

Love, love, LOVED it!! I wish they had one in Nashville or Atlanta. Please bring one Food was fresh and delicious read more

Pret A Manger - Chicken & Bacon Sandwich Slim Cobb Side Salad with Herb Yogurt Dressing - Sandwiches Near Me - New York, New York

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While walking through NYC we wanted to grab something easy and quick, but also wanted to sit down and enjoy our food. We came across Pret A Manger and it was a convenient "grab and go" or "grab and sit" place. I got a turkey sandwich, some chips and a soda. We sat down in a very casual setting and enjoyed our food while taking a break from the city. I have to say that for something that was made in advance it was a great sandwich loaded with turkey and avocado! I really enjoyed it! They also had these santa sugar cookies that were pre packed and they were just as good! So if you are looking for something simple, easy and quick - try this place. The prices are not bad and you get a good quality meal on the go. BTW - we wanted to go back again after some site seeing but didn't make it before they closed. They close at 11 pm (or at least the location we went to). I figured in NYC they would have been open later - but I cannot dock a star because of that :) read more

Pret A Manger - Great sandwich and cool place to people watch! - Sandwiches Near Me - New York, New York

My favorite place for salad and sandwich. Always fresh and delicious. Fast and proper service. Quiet ambiance with nice slow music. read more

Pret A Manger - Sandwiches Near Me - New York, New York

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Best coffee shop/cafe. Better then Starbucks or Panera's. Coffee good snd breakfast pastries excellent. Has fresh sandwiches, salads and fruit. Plenty of seating. Friendly staff and clean restrooms. Great location. read more

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I love pret. Their croissants, yogurt cups and sandwiches are pretty great. However I'm a little upset today as I ordered a croissant and when I bit into it, it was still uncooked. Don't get me wrong, the croissant was warm and flaky, but the inside was still half cooked dough :/ I didn't have a chance to go back and tell them, but maybe they should cook the croissants a little more. I hope today's croissant was just a fluke because I love grabbing breakfast at pret and I really like their food. read more

Pret A Manger - Sandwiches Near Me - New York, New York

The customer service is on Chik-Fil-A's level. They are sooooo nice which is a great relief after riding the train in the morning on the way to work. The lime inside of the pineapple cup is a great burst of freshness but I'm not a huge fan of the mayo inside of the grilled cheese. read more

This Pret has one of the best service people in NYC! I come often for lunch and they remember me and my order. They ALWAYS have a smile in the morning. If they mess up your order, you get a free cookie and their cookies are the best! The food is always fresh too. I highly recommend their quiches and sandwiches. read more

Pret - how I love thee! When I lived in England, I frequented Pret so much they knew me by name. At one location, they would even save a Swedish Meatball sub for me in back (they flew off the shelves at lunch like mad), but I digress. This is the only Pret in the states where I felt (almost) right at home. I didn't try the New York Meatball sub for fear of it not living up to my British-trained tastebuds' expectations, but everything else I tried was fabulous. I've tasted their miso soup, salmon and quinoa pot, wild salmon salad, a blueberry muffin, pain au chocolat, cappuccino, oatmeal, and several fruit cups. In one word: YUM. The only thing disappointing was the cappuccino, but I remember them being less than stellar across the pond, too. It just tasted bland and more latte-ish; a cappuccino should still have some kick. This place is busy and gets pretty dirty -- they'd have to be hovering over the tables to clean them as frequently as is necessary -- but it's well worth popping into just go grab something good for your belly and your soul. :) Freshly-made every day + all remnants are donated. Pret rocks! read more

Pret A Manger - Miso soup & wild salmon salad - Sandwiches Near Me - New York, New York

Thanks for serving me 2 absolutely burned chocolate chip cookies today. Made me look great to my boss!

I've been going to this Pret since I moved to the city 2.5 yrs ago. Despite the staff screaming at us every morning that there are separate lines for each register creating an every man for himself cutthroat environment, I still went. I ate breakfast and lunch there most days. Alexandra makes the best cappuccino, the manager is friendly and most of the team knows I'm a regular. This morning apparently, they decided to change up their "every register has a separate line routine" and when I went to an open register to pay, a customer accused me of cutting (even though he was in a different line) and the attendant insisted I had cut as well. I left the outmeal on the counter and walked to the nearest Starbucks. And with that, my $15/ day Pret habit is over. Thanks so much, 39th St Pret! My New Year's resolution was to save $$- looks like I'll be doing that now :) read more

Pret A Manger - Had to go to Starbucks for a decent breakfast this morning thanks to Pret's lack of customer service! - Sandwiches Near Me - New York, New York

Pret has saved me many times, whether it be for an afternoon snack, breakfast, or a light lunch. They're in my work building so it's great that I can just hop down for a simple (and organic!) meal when I don't feel like going far. I love their chicken avocado, california clubs, tuna, and crunchy vegetable sandwiches and their chicken noodle soups. Their chocolate croissants are delicious. My favorite thing about Pret is their single sandwiches (around $3.50). Service is very friendly at this location as well. read more

Pret is all over the city and it's pretty good. They make their food fresh every day and try to keep it reasonably healthy. When I worked in midtown, I came to this location almost every day for a coffee and croissant. The staff does try to be friendly (their motto), but most of the time they are talking and laughing with each other and the line to the registers is getting longer and longer. The employees at this Pret need to be more organized. This is a busy location so lots of people are in and out during the day. At lunch it's almost impossible to get a table. I've noticed that when I do happen to find one, the tables are not always clean and some of the staff is standing around and chatting. A good option here is to get take out and just eat at the office. read more

WHAT HAPPENED PRET???? As usual the Customer service is FANTASTIC, however I am very upset that Pret started HIDING the Dairy Alternative milk, this slows me down and is annoying. I am sorry Pret but I will now go somewhere else where the dairy alternatives are not hidden. read more

Update: This location has gone downhill in past 6 months. Understood it's hard to keep up with the morning rush- but very frequently, if not daily all non decaf coffee is tapped/empty. Someone had to begrudgingly go tell the staff... the coffee is out. Tip to the staff, brew twice as much and have someone monitoring it until at least 9. It's happen too many times for it to be a rarity. Always busy, good coffee. Grab a cup and pour your own.. then go pay. I haven't tried any food, but have enjoyed the multiple cups of Joe I get here. read more

Service here is 100% . I messed up my own drink order and it was comped, yes on the house . I had to donate to the pet organization 8) . Tea is good . Friendly people . Good stop for a ny walk by read more

Adorable little one-stop shop on the streets of NY to get something a little healthier and faster than most restaurants. It's more like an upscale grocery lane with pre-made fresh foods like sandwiches, subs, salads, soups, snacks, a lot of things that start with an s that you can eat. The coffee is great too- they carry soy milk which is always a nice surprise. -Megan. read more

Very tasty sandwiches and soups, all with calories posted and many reasonable for those watching what they eat. This is a regular lunch spot for me. Fairly clean for a lunch place (especially given how busy they are), the staff stay busy and (amazingly) stay very friendly every time I've been there. Their food is organic, made fresh (it's pre-made, but nothing's from the previous day and the quality doesn't suffer), and the menu changes occasionally. They have separate bins for trash, recycling, and compost. It's quick (the name is French for "ready to eat") and they have plenty of checkout lines during the lunch rush. It's not as cheap as Subway, but worlds better in every other respect, and still not bad for lunch. If you come in the middle of lunch, though, you do have to wait for a table/seat to open up. They say they have wifi, and even print the password on the receipt, but I've never gotten it to work, and when I ask, they say they don't have it. read more

It's a good option for grab and go on those busy NYC days! Lots of good sandwich and salad options and the pastries were good too. If you decide to order a bagel and cream cheese then know that it will be piled with a generous amount of cream cheese. read more

I love the burritos here and the double chocolate cookies. There are great options here and the space and free WiFi make it a perfect location to get some work done read more

Um why have I never gone to a Pret before now??? The first time I went to this particular location, I got a small Italian Wedding soup. Besides them being out of bread rolls to go with the soup (and the cashier didn't offer an apology about that) the soup was really good. It didn't taste greasy and the flavor was just right, not too salty. I like that the food is FRESH. They are constantly bringing out freshly made items during the lunch rush. I've gone into Europa on the next block at breakfast time and seen their lunch sandwiches sitting there all morning, who's to say if they haven't been sitting there since the previous day. Anyways, back to Pret. The separate lines for each register is a little stressful, I always feel someone's skipping me. But the food is really delicious. I had a Falafel and Red Pepper hot wrap the other day, heaven in my mouth! Today I had a half Roast Beef, Arugula, Parmesan baguette. The baguette didn't break my teeth (HUGE plus) and the roast beef was moist. read more

Eh... Their display case of sandwiches was pretty picked over, lots of empty areas. I selected a sandwich, $8.50 (with tax) seemed a little high for a pre-made boxed sandwich, but whatever. The sandwich was decent, nothing remarkable. But in the end, not really worth the price. The service was underwhelming. There was one person behind the counter. She was preparing a coffee for someone else and tried to ring me up as she was still making the coffee. She told me my total and immediately turned around to keep making coffee. I paid with my card and the machine said "approved," which my only indication the transaction was complete. The cashier never acknowledged my payment, or asked if I wanted a receipt. While I appreciate she was trying to keep the line moving, some sort of offer for a receipt, or even a "thank you" as she turned back to make coffee would have been appreciated. My only other experience with Pret was in the UK. So I had some expectations based on my excellent experiences there. Maybe it was too much. But this Pret was way below expectations. read more

I would give zero stars to this Pret location if I could. But I can't. So 1 star it is. If you're in the city, then you are bound to run into a pret. They are everywhere, which makes it convenient when you want to grab a quick bite to eat. I really enjoy their warm wraps and I especially like that they make their food fresh every day. Organic coffee too! I've been to other pret locations and the employees are always so welcoming and nice and courteous. I know they are probably tired of being SO nice, but they do a good job hiding their tiredness! Which I really appreciate. I came to this Broadway and 39th location once, and that will be my last time as well. I came in wanting some tomato soup. Since I never tried their soups before, I wasn't familiar with their selection. Their tomato soup is called 'tomato and feta.' Maybe it didn't occur to me during that time that tomato and feta = tomato soup! So I asked an employee at the register "Do you have anymore tomato soup?" She was shocked that they were out and proceeded to ask another employee if they have anymore tomato soup. Then this employee goes over to their soups, points at tomato and feta, and says to me "No miss, you're just blind." I was utterly shocked and froze for a little bit, trying to process what he said to me and did he REALLY just say that to a paying customer? AND THEN he laughs in my face, with his other coworkers joining in soon after. Yes, I was being laughed at and humiliated in front of other paying customers because i had a question. I am NEVER coming to this pret again. read more

Such a good grab and go place! Healthy food good beverages and plenty of options to choose from! Lots of seating available!

They have such an awesome music selection and rad staff. We made a quick breakfast run in here and we surprisingly didn't want to leave. It was awesome!! read more

Every time I come here - there is chaos. The employees are ALWAYS goofing around and some are seriously flat out rude. They ignore you - will run around and laugh and joke around with all the other co-workers. While this is happening, the lines are never in order because the cashiers are never paying attention to handling the lines. This causes people to cut and makes it unfair to people who have been waiting. Some of the cashiers are very polite, but others have been rude on many occasions. It's just chaos. The food is good of course. That's not the issue. Also - the light roast coffee is ALWAYS empty - and this is around 9/9:30 AM. read more

I came here on a rainy Sunday to get out of the rain and do some work, and because all the Starbucks stores I passed were full. I decided Pret would work just fine.... I just got an iced coffee with caramel and an almond croissant. The croissant was good, I enjoyed it. The coffee though, reminded me vaguely of some medicine I had to take when I was sick as a child mixed with sterile bandages. Literally there was no resemblance to coffee flavor. I've had better tasting coffee from cheap motel rooms. I could not finish it. Also, they have ONE single outlet in the seating area, and its behind the trash, so you have to pull the trash away from the wall to get to it, and have to sit right next to it. That is some seriously poor eatery setup. I'd passed Prets everywhere in the city and always thought they looked nice and wanted to try it, but from now on I'll walk the extra blocks in the rain without an umbrella and opt for a Starbucks. Plus it is way overpriced for what you get. read more

Pret is one of my favorite quick lunch options in the city. The food is always fresh and there are a lot of delicious options to chose from. That being said, I was very disappointed with my most recent visit to the Pret location on Broadway and 39th Street. I picked up a cup of the Mexican chicken soup with cheddar, tomatoes, corn, and peppers. When I checked out and asked for the bread that comes with the soup, the employee at the counter said they were out. This was surprising since the restaurant would still be open for another five hours before the six pm Sunday closing time. When I asked if there were any other bread options he said no without any apology. I felt slightly cheated since the small cup of soup sans bread was almost $6. Once I opened up my cup and ate it, I was truly disappointed. Although the taste was nice, there was hardly anything in my serving aside from broth. I left the restaurant feeling ripped off and still hungry. read more

Over the years working in the area I pretty much go to Pret every morning for a cup of organic coffee. I mean literally every morning. So if the light roast is off I know about it. Our office moved 2 blocks over and I've been going to this Pret since it is the closest. The organic coffee has been reliably good and the ladies and gents have been friendly every morning. The sandwiches have been fine and crossaints very good. I feel the baguettes could have more stuff inside. Yesterday morning I stuck to bagel and cream cheese exactly because of that reason. It just doesn't justify paying more and I don't even eat bagels. One rare afternoon I came in for cup of coffee and temperature was not hot enough. Don't like warm coffee it needs to be hot. That was enough for me to head to Starbucks if I need an afternoon jolt. read more

Me and my older brother come to this Pret EVERY SINGLE MORNING and we absolutely love the service we get from this specific Pret, the food and especially the lovely and joyous staff at this Pret, from the Manager to the cashiers. I can sit here all day and tell you how much we love the staff at this store and the way they treat me and my brother but you would get bored. I would first like to start with the smile I receive from every single staff when I walk into Pret A Manger first thing in the morning, they all great me with warm and cheerful smiles with a joyous "good morning" which wakes me up better then your light roast coffee! Besides for the welcoming feeling I get when I walk in, they would instantly recognize I am a usual and have my drink ready before I even get to the cashier which makes me and my brother extremely happy! If any of the staff would realize that I am not feeling well or in a bad mood they would instantly make me smile but asking me whats wrong and asking if I need any help, which I love! I would specifically like to talk about these two specific employees that work at this Pret which is Darell and Sasha. Those two employees are the best employees I have ever met in my life! They are the main reason I come to this Pret every morning with my older brother! They would make me laugh every second I see them from joking around about my coffee and by having my coffee ready without even noticing. On top of that Darell would make the coffee perfect every single time! Me and my brother like complicated drinks for instance we get a double shot espresso over ice with a hint of hazelnut and just the foam of skim milk. If any starbucks barista heard this they would instantly get confused. But Darell would get the drink right every single time which I love!! To show the love they give me and my brother, one day I walked in sick and Sasha right away realized I was sick. Instead of making me a coffee she insisted I would drink a peppermint tea with lemon and honey. She made this tea for me and I am convinced that this tea made me feel much better throughout the day. This specific Pret is the best Pret I have EVER visited in my whole life!! Besides for it being the BEST Pret, it is the best coffee shop I have ever been to in my life. From the joyous and friendly employees to the magnificent food and coffee! I recommend this Pret and every Pret to all of my friends, family and co workers! I would love to give a BIG thank you to the whole staff at the 39th and Broadway Pret, and I can not forget about Sasha and Darell the BEST Employees I have ever met!! - Mordi Lati read more

Very average soups. Good selection of sandwiches. Everything is a bit pricey for average food though. Quick service.

They wouldn't make me a babyccino even though I bought a coffee and have eaten lunch here so many times. There wasn't even a line. You just lost a customer read more

Went a couple of Saturdays ago to get oatmeal. Brought my coffee in from another Pret that had no oatmeal and the guy charged me for the coffee. When I told him I brought it from another Pret, he begrudgingly deducted it. Went to get OJ as I was leaving and he charged me AGAIN for the coffee. This is the same guy from 10 minutes ago. Again he deducted it but needed to tell me "If you put it on the counter, I'm going to charge you for it." All this with body language that couldn't have possibly have been more condescending. Wrote to Pret - NO RESPONSE. So much for customer service. Never going back. read more