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Preston General Store

2.0 (5 reviews)
ModerateGrocery

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6 months ago

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11 months ago

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Fred Meyer

Fred Meyer

2.7(126 reviews)
5.0 mi
•$$

I've been going to this store and pharmacy in Issaquah for 21 years and I always have a very…read morepleasant experience with all of the employees! They are always extremely polite and helpful!

I want to share my experience at Fred Meyer. Yesterday, I…read moreused the coin-counting machine and received a receipt for the cash I was owed. Unfortunately, I forgot to cash it in before leaving the store. Today, after shopping again, I went to the customer service desk to collect my money. The employee told me it was "too late" and treat me like I am a thief that they could not cash the receipt. I was very surprised because this was money I had put into the machine and had a receipt showing the amount owed to me. I asked to speak with a manager because I did not feel that was right. Thankfully, the manager came over and I was eventually given my money after much explaining. THAT coin machine does not have a same cillect like customer service boy said.They have lost me as a customer My biggest concern is how I was treated by the customer service employee. I felt like I was being treated as though i did something illegal. I was trying to do something wrong or take money that wasn't mine. I have been a loyal Fred Meyer customer and spend a lot of money there. No customer should be made to feel that way. If you have a similar experience, I encourage you to ask to speak with a manager rather than simply being turned away at the customer service desk. If you want, I can also make this stronger and more direct as a formal complaint to Fred Meyer corporate/customer service.

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Preston General Store - grocery - Updated October 2026

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