Pool was delivered quick. Communication wasn't so great and install had some issues. The manager…read moredid follow up and offer to send someone out to bring supplies. I understand they are contractors but the Installation was a headache and left a mess I'm still cleaning up.

Very poor communication skills ,had to constantly follow up for any progress. When they did show up…read morethey only worked maybe 4 to 5 hours. They would tell me they would be here at 8 and show up maybe 11:30 or noon. Each weekend I would have to pick up trash they left scattered in the back yard , my dog got one of the screws left laying around in his paw. What should've took 2 to 3 weeks turned into 10. I do understand weather delays, but there were plenty of days where they just did not show up to work. Overall, what should've been a good experience they were able to ruin

So I purchased a pool last year from here and they haven't made things right. Wanna see how bad the…read morepool is, contact me and come look. And get in the pool. Feel the bottom.

Brandon was great help! We cannot wait to have our pool soon! We probably changed our plans 10…read moretimes and he was always positive, kind, and helpful!

I wanted a quote to replace my in-ground vinyl pool liner. I spoke with Brenda who told me Anthony…read morewould contact me to get pool measurements. Anthony called and said he would be at my house at 4PM... at 5:30 he still hadn't shown so I texted him... he said he couldn't make it and rescheduled for 4PM two days later. Again, no show and didn't even bother to call. Stood up TWICE! They apparently do not want/need my business. The other 2 pool companies did call and showed up when they said they would. My new pool liner will soon be installed... but not by Luther Stem!

We've had 2 pools built in Fort Smit over the last 6 years. Luther is head and shoulders above…read morecompetition. Customer service has been nothing short of amazing.

Le Dipping Parlor have the nicest and easiest people to work with. This is our first hot tub and…read morewe knew nothing about how to take care of one. They walked us through everything we needed to know and delivered it right away! We would definately recommend them to anyone looking! Thanks! D&K Parks

Great staff. Quality spas. They service what they sell. They installed our spa and it had a minor…read moreissue about 2 years later. I called and they came out and fixed it the next day.

I recently purchased a hot tub from a neighbor. I was planning to assemble some helpers and…read morerelocate the unit myself. After much thought, I realized what a monumental under taking it was going be. I was given the referral to Branson Hot Tubs & Pools(BHT&P), and boy, am I glad I called them. After arranging pick up with seller & (BHT&P) They showed up in force with six incredible and knowledgeable men: Andy, Brent, Tyler, Trey, Jacob, Aaron and Bryan, plus some unique equipment, especially designed for moving Hot Tubs! They even had a sled to move it across the snow and ice driveway. In less than two hours, it was moved flawlessly and placed exactly where my wife and I wanted it. Truly professional!!! After I filled it, their technician came back, ran me through the start-up, and it's ready to go. I am so glad to refer (BHT&P)

Trey was the best. Did a great job! I highly recommend this…read moreplace. Great prices, great customer service, very nice people.