If I could give them 10 stars I would. Philomena was absolutely amazing. Picked up my in-laws on…read moretime and drove them to a retirement party. Philomena took care of them the entire night and delivered them home sweet and sound after the party. They do not make good people like this anymore. Thank you so so much!

Great Service,Beautiful cars and Safe Drivers. I will…read moredefinitely recommend this company. Thank you,

Ok, I am not the most organized person in the world. Good thing Dan came to the rescue! I wasn't…read moreexactly sure where we wanted to take pictures when I made the reservation for our wedding 11/19/2016, and he was flexible enough to let us fill that in at a later date. Then two weeks before the wedding, I realized we needed more space, and he was wonderful with helping me make an additional reservation. They were prompt at each pick up and drop off time. Came to my rescue with lots of cold bottled water (super important during a wedding as everyone seems to be dying of thirst), had plenty of beer for the wedding party to party with as we made our way to our destinations, and finally had a red carpet champagne toast that was super cool for pictures. I would definitely recommend them! They made our day fabulous. Thanks for helping us get our party started early!!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Omg this limo service was amazing! Our driver was so nice and provided great service. My wife and…read moreher family were so excited and they were impressed on how good they felt. So was I. Definitely recommend them and they were perfectly on time! Highly recommend this company for all your future events!!!!!

Three years ago when I got a new job that I knew would take me out of town a lot I started…read moresearching for a way to get to the airport on a budget and style. I came across this limousine company they gave me a really good price and ever since then I have been using them exclusively twice a every week sometimes more. They always provide me with excellent service anytime my flight is delayed they always keep track of it and are on standby when I land. Customer service is great the drivers are pleasant and professional they drive nice clean cars. Three of my colleagues from my company have started using this company as well and they're very happy with them. I will recommend On Time Limo Service to anyone.

Jeff was our driver to and from O'Hare. Personable, prompt with a quote and service! Very highly…read morerecommended for sure! Midway will be my go to for any future livery needs!!! Thank you Jeff!!!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

I was looking for a limo for my daughters 21st birthday. I called on the same day and received a…read moregreat quote for a round trip and one stop on the way. The driver Ed was on time and very polite. I was please with the service and would definitely recommend them. Everyone enjoyed themselves and had no worries about getting home safely.

We used this company for prom transportation and unfortunately had a very disappointing experience…read more The first party bus that arrived was not in acceptable condition. The air conditioning in the back of the bus was not working, there was a strong moldy odor inside the vehicle, and there was water on the floor. When this was brought to the driver's attention, he said the AC would begin working once the bus started moving. After he drove the bus and returned, it was still blowing warm air and he mentioned that the coolant light had come on. Because the bus was clearly not usable in that condition, the owner later arrived with a replacement bus. While we appreciated that the kids were ultimately able to get to prom, the group ended up leaving approximately 40-45 minutes later than planned. When I asked if there might be any consideration for a discount due to the condition of the original vehicle and the delay, the owner repeatedly stated that "it's not about the money" but declined to offer any adjustment. During the conversation she also mentioned several times that she had come from a funeral and referenced a small pickup time change. Unfortunately, there was never an apology for the condition of the original vehicle or the delay. When I mentioned that I would be leaving a review about the experience, the situation escalated and she stated that she would not take the kids after they were already seated on the bus ready to leave. At that point we simply asked that the kids be taken safely to their destination. To make matters more concerning, another parent later saw the original bus broken down less than two miles from the pickup location, which raised additional concerns about the condition of the vehicle. I reached out privately to the company first to give them the opportunity to address the situation before posting publicly, but never received a response. For events like prom where parents are trusting a company to safely transport their kids, the condition and reliability of the vehicle should never be a question. I would still be happy to update this review if the company is willing to resolve the situation. Update: After posting this review, the owner contacted me directly to discuss the situation. She apologized and issued a partial refund. I appreciate her reaching out to address the concern.

REALLY 0 STARS.... I would love to rate this limo company, unfortunately, they didn't show up for…read morethe job they were hired for. We booked the company for a ride to O'Hare and 15 minutes after the time they were supposed to have arrived, I called inquiring where the limo was. The woman on the phone, Elvira, who I believe was the owner, had no idea that the limo never arrived. She told me she would call the driver to see what was happening. She called back to say that no limo would be coming. I'm unclear as to why the limo didn't show, however, I find it hard to believe that if the limo wasn't coming that the owner and driver weren't communicating with each other for someone to call me. Sad that this company has no regard for their customers, or should I say non-customer, because I would never give them a second chance.

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

312 Limo sent the wrong size buses for my group without any communication. Due to their error, the…read morebuses left our start location late, but no time was added to our reservation to compensate. Instead, the drivers insisted the buses needed to return to their start location half an hour earlier than the contracted time because they failed to leave a buffer before the next reservation. Drivers did not seem knowledgeable about the routes, and even went to the wrong location at one point, refusing to listen to the passengers who pointed out their error. Another bus dropped passengers off in the wrong location, though luckily only a few blocks away. Overall, 312 Limo was incredibly disorganized and unprofessional! Absolutely wild response from Dan! Yes, it was 312 Limo, and you personally spoke to people from my group when the wrong buses arrived and during the later mishaps.

We've known Augustin for over 5 years and use him frequently. Always on time, always professional,…read moreand beautiful vehicles! Best of all, a nice guy to do business with!

FANTASTIC! Augustine and his wife are wonderful. Reliable clean and comfortable cars limos suvs. I…read morehave used this service around three times a year for the past 10 years. They never disappoint. I'm treated like family.

We first encountered this company years back to pick up someone from the airport for us and bring…read morethem back to our home. Next we hired them to take our family to the airport and pick us up from our vacation. We were treated well, their service is reliable, professional, yet friendly. We are looking forward to hiring them for our next vacation.

Excellent car service. Booking was easy. Car was immaculate. We booked for drop off and pickup at…read moreO'Hare and car was on time, super easy pick up. Communication was excellent. Would definitely use this service again and again.

Mike was great. Calm, great driver, did EVERYTHING right for my wedding. Thanks, Mike. Chrisread more

Great service and a great price. I highly recommend Royalty Limo. They were prompt and the driver…read morewas great.