Our fire sprinkler was leaking. We called MFP on Monday morning and later that morning MFP arrived…read moreto repair the leaking pipe. Many thanks to Shawn for explaining problem and corrective action needed to fix the problem. Outstanding customer service and same day service warrants a 5-Star rating!

I am a newbie to homeownership and like all new homeowners, you do renovations. I had a contractor…read morethat put up a wall, dividing my room and leaving me a new utility room with no sprinkler. After talking to plumbers, I was told to seek out a fire sprinkler company. Metropolitan Fire Protection was great from the get go on responsiveness, price and service. They promptly respond to emails. They explained their cost estimates and discussed permit requirements. They explained the process and answered all of my questions. Their repairman was quick in removing the firehead and installing a new one. They also charged a lot less than their estimate. There are not a lot of fire sprinkler companies that do residential work. I recommend them.

Our project was far from being completed on time. When they did bother to show up they were late…read more Once they showed up without any notification at all - another time they said they were going to come back in 20 minutes and then finally got back to us.... FIVE DAYS LATER. They had to borrow our tools AND our first inspection failed. They were so bad we didn't want them finish the other work we'd hoped they'd do. I'd give them zero stars if I could. Pass them up.

I had recently hired them to install 10 recessed lighting fixtures and two ceiling fans they were…read moreexcellent, job was clean neat and was professionally done I will recommend Ernest electric to my friends.

We needed some commercial electrical services done so with a quick google search and decent reviews…read morewe gave JAJ a shot. The dispatcher was super nice and made an appointment next day. Next day arrives and the ETA they gave came and went I called she explained what the issue was and a tech came out within the hour. Long story short he did a great job and had no issues. Fast forward we had another request we needed done in our server room, called them since they did a great job the 1st time. The made an appt with an ETA of 9am-10am. I get a call around 9:45 saying tech will be late due to a previous call and if they want us to get another tech which would take an hour but the original tech shouldn't take long. I said if he's finishing up then we will stick with the original tech. 12-12:30pm rolls around and I call checking the status of the tech, dispatch tried to figure out and says he's coming. I said at this point it was faster getting a new tech. We Close around 5pm. Tech doesn't come until 2:30, 4-5hours past the original appt. We show him what needs to be done then says oh I need to get my tools we ask how long will that take since you were already 4hrs late he said he would need another 1-2hrs. We said forget it, let's reschedule to that following Monday. As soon as the tech (3-3:15) leaves I call to solidify the appt for Monday because we had a cable tech coming Tuesday. Conveniently no one from their dispatch office picks up. So I left a voicemail asking for someone to call back in regards to booking an appt. I had a feeling something funny was going to happen as I never got a call back, I called Saturday mid morning, Sunday mid morning sent an email and voicemail, still nothing at this point. Monday rolls around and I get a text message saying we are scheduled for Tuesday. How are we scheduled for Tuesday when I was trying to contact you since Friday afternoon? I called yet again and still nothing. So I sent a pretty stern text which I got a reply due to employee spouse tragic accident pretty much made everything chaotic. Which still doesn't explain why you cannot respond when your hours online list your open over the weekend as well. I had my colleague call and what do you know they picked up. He explains the frustration and she assures we can get a tech Tuesday between 6:30-7:30am. We asked to ensure they would be there. I didn't get a confirmation text until 11pm then Tuesday rolls around a I get an email from my colleague saying they never showed up. No call no nothing. We just went with another company who came out within the hour and finished as guess who was pulling up JAJ it was 8:30am. I told the tech you all were scheduled at set time and it's 8:30-8:45am. What was the issue? He was quiet, I asked again where was the miscommunication because regardless you still showed up 1-2hrs late. We said we didn't need their services. I will never use them again.

JAJ Lighting and Power did a great job installing my two ring camera at my home. They provided…read moreexactly customer service with reasonable prices! I will definitely refer them to my friends and family.

I was considering Benfield Electric for the install of a Generac generator. However, after I had a…read moredropped call with Emily, one of their sales representatives, I received the texts in the attached pictures. Very rude, unprofessional, and unwilling to take accountability for her poor behavior. I can't speak to the quality of their electricians but the sales team is subpar. I will not be doing businesses with them.

I had an appointment scheduled for 8AM on a Tuesday that I had secured many weeks back. This was…read moreto service my generator. They not only called to cancel AFTER the appt time - so after 8AM SAME DAY - but then they said they could only reschedule a month out! When I said it was BS the agent on the phone raised her voice as if she was the client - when I said I was going to leave a review reflecting this bad customer service, she didn't seem to care much. Not sure what happened to this once great company but steer clear.