Steve and his crew are excellent. we used them 11 years ago for our pool deck and steps leading to…read moreour house. we rehired them to jackhammer out a pool skimmer and do additional concrete work around the pool. very skilled not to damage the skimmer and looks great with finishing off that side of the decking. the major project was a long winding front walkway incorporating the main front door and a side door and joining it into our driveway and then down to the pool. the other side they continued it down our hill creating a wall. in addition around our circle they built a wall with a cap and lights incorporated into the wall. the workmanship was superb. The cuts of all the bricks showed such skill. it took us 30 years to come up with a plan for the front and Steve and the crew did a superb job. so nice to drive up and see it when we return home. with Steve you are dealing with a true professional who is very easy to work with.never any confrontation. always willing to make any changes. I would use him again and I recommend him to friends and family.

This company was recommended to me. I called them twice, 5 days apart, for an estimate and no one…read moreever called me back. Disappointing.

My wife and I have a 100+ year-old Baltimore row house that we bought in 2022 because we loved the…read morebrick wall and historic charm of the place, but we were having all kinds of issues with the floor and other parts of the home. We paid someone to replace the floor in 2022, but after a year, the LVP started peeling. They wouldn't stand by their work and instead offered to charge us for something they should've fixed at the time. Matthew from ACE Plumbing looked at the floor, identified the problem, and pointed out other (now obvious) issues leading that were leading to the feeling that the home was kinda falling apart. We initially asked for just the floor to be fixed, and other contractors only quoted us for the band aid solutions we thought we needed. However, Matt dug deeper and discovered rot in the siding, a leaking roof, and deteriorating walls, among other challenges. We chose Matt and ACE Plumbing over four other contractors because he was communicative, always available to answer questions, and proactive in giving advice that would save us trouble in the long run. Since we don't live in the home, Matt and his crew kept us up to date with photos and phone calls. As issues came up, he informed us of the process needed to resolve them. Throughout the entire process, we felt we were in the hands of professionals. Matt was able to describe the problems with our beautiful but old house, outline our options for a fix, and provide a timeline that worked for us. Another benefit was that Matt didn't just contract out the work we paid him good money for. He was on-site, getting dirty with his crew and taking videos to answer our questions. He wasn't just a glorified receptionist shuffling tasks to groups of unskilled workers. Professionalism was the hallmark of working with ACE Plumbing, and I would recommend them to anyone who wants to get the job done right!

Impressed with the entire process from calling to inquire about an estimate all the way through…read morecompletion of the work. Called A C E one day and Matt was here the next day with Mark. Together they diagnosed our issue; water pressure fluctuating up , down and sometimes off. The same day they obtained the pressure tanks needed and installed them. Matt and Mark were both professional, experienced, friendly and polite. We definitely have a new plumber. All done in one day with reasonable prices as well.

We had an emergency water heater issue before the snow storm last week and ACW was able to squeeze…read moreus in the same day and install a new water heater up to code. Highly recommend this company. They were great with communication, upfront, and very friendly.

Brian Chambers was professional, prompt, and didn't mind being asked questions, even when he was…read moreworking on my water heater. He actually responded to me 3 hours earlier than the appointed time when he saw the schedule open up. He worked with me to give me as much discount as possible, which gave me great value on what I was paying for. He even left my water heater area cleaner than when he repaired it! The other area companies I called did not even try to get me to save any money. So to answer it plainly for other military veterans like me, Brian gave me for than the usual military discounts that other's will give you at the most. In fact I already had an appt with another company when I talked to Brian on the phone and immediately cancelled the appt and went with ACW. Brian was very thorough and methodical with his work making sure that everything was done properly and no time was wasted. Brian also gave me answers on questions I had with my home plumbing maintenance for free and I really appreciate all of his honesty. ACW will now be my go to company for all my home plumbing needs. Will recommend to anyone.

I needed help with an outside door locking properly. Handyman at Your Command scheduled me the…read morenext morning. The gentleman who serviced the door was very polite and got the job done quickly. He was neat and careful not to track dirt into the house. I am recommending this service to my daughter! Pamela Smith

I will say that they are prompt and courteous. I needed a ceramic shower soap dish replaced (prior…read moreone broke) and a rusted out tub drain removed. It took about 3.5hrs and cost almost $500. While the handyman was professional the work just kind of looks sloppy and not worth the price paid. I spent an hour of my own time trying to clean up some of the sealant to have a "more professional" and less two toned look to it. Ultimately the work got done but the quality of the work was lacking especially for the price paid. Totally disappointed! Edited review: the customer service is excellent. Tracey reached out to see how things could be made right. Appreciate the professionalism and rectification of the issue.

We had a problem with our sewage line and had to replace a crack. Yos and his team were very fast…read moreto send out the estimate and schedule the service. They showed up on time and completed the work the same day. We were very impressed and will definitely work with them in the future if we have any more issues. Highly recommend this company!

Easy communication and solved my problem fast! Called Elliot late Wednesday night when our kitchen…read moresink was leaking into our basement. He asked questions - had me send a photo/video of the issue and then he texted me to arrange a time to come in the am. He fixed the leak and took a look at the damage outside. Provided an estimate and was done in 30 min. Great experience overall!

We suspected mold in our attic so we called Maryland Mold and Waterproofing. Nick came out did a…read morefull assessment, looking at both ends of the house and over a bathroom where is vents. He determined it wasn't mold. Gave us info to someone who can further investigate if we wanted another opinion. I was impressed with his professionalism and honesty. He could have easily lied and made a lot of money. I'd highly recommend them.

They waterproofed our basement and remediated the slab part of our house on another occasion…read more We've had two projects done at our house by them and we're very pleased. John and his crew are honest and trustworthy without fear mongering.

I hired City Renovations & Remodeling for a bathroom remodel last summer 2020. Michael Wiggs,…read moreowner/project manager, was assigned to my project and he was/is extremely unprofessional, nothing was on time, disrespectful behavior towards myself during disagreements and provided horrible customer service throughout the entire project. I would not highly recommend working with him and in fact if you've already received services from him please seek legal counsel. The contract I signed stated that this business is LICENSED, BONDED and INSURED in DC, which it is not. The license provided on my contract expired in 2006 per DCRA website. This inaccurate information is fraud. Michael Wiggs consistently reneged on many of the contract terms which were previously negotiated at the time I signed the contract. My contract was signed May 15,2020. The contract stated the projected start date was June 22, 2020. Work did not begin until August 10th and a new contract was not created. In addition, the contract's projected duration of the project was 2 weeks, weather permitting. My project was not completed until November 11th (4 months for a small bathroom remodel). In my opinion this was due to Mr. Wiggs poor project management. The first 6 weeks of the project I was out of my Condo because this is my only bathroom and the financial hardships placed on me at a time when COVID-19 was shutting down the DC area put a ton of stress on me. I was paying for living arrangements I could not utilize and I did not budget to be gone for the amount of time I had to be. I never received any compensation for this failure of Michael Wiggs to maintain the project timeline. When I returned to my unit I only had a toilet. There was no vanity, sink, or shower installed. One of my allotments was pocketed without a service or product being given. The contract mapped out 6 disbursements of money. However, once the project was almost half way through I was told by my contractor they could only withdraw 2 times from my loan and we needed to withdraw asap before my money was gone. Lastly, in the contract under "items not included" permit cost was stated, but within my line items permit was listed at a cost of $0. I eventually had to have DCRA close out my permits because he refused to close them out. There was always consistent miscommunication and lack of accountability from Michael Wiggs business, every issue was met with contempt instead of trying to find a solution. After all of this occurred, Michael Wiggs attempted to bully me by having a lawyer, Perry L. Foreman Jr., reach out to me to settle in the amount of $1,080.77 or they would move to sue me to obtain what they believe is what they are owed. Please understand as a consumer an unlicensed business cannot sue you in a jurisdiction that they aren't licensed. That's literally the purpose of the license so that the business can be protected by local laws. I did not give in to this tactic and instead I reached out to DCRA and the Consumer Protection Agency. Both of these local government offices have been extremely disappointing because they act as if they can't take action on the exact situations they were established to perform. The intentions of this review are to make all consumers aware of his business practices, understand local government offices will not be of any assistance and the best way to resolve these issues is to not get involved with them. When looking for a contractor please contact a property management company for a referral or obtain a referral from a trusted family member/friend. Make sure to obtain a business license, business insurance and scope of work from all contractors.

City remodeled my kitchen, removed one wall and a half wall. I now have an open concept that's…read morewonderful. They also remodeled 2 bathrooms creating a new shower in the master bathroom. They painted the whole house and and repaired a part of the foundation that had been destroyed during the recent earthquake. The quality of the work was fantastic and I have no complaints. Mike is very good at design and I was able to implement some design elements that I would never have considered without his help. I highly recommend this company for high end home renovations.

Evergreen converted a basement bedroom into a home gym. This entailed replacing carpet with dense…read morerubber flooring, painting and installing shoe molding, and hanging mirrors. The project completed early and on budget. Dave was in close communication the entire time to resolve questions and concerns. Would highly recommend!

Our two-hour appointment window was missed for a large renovation consultation. No phone call, text…read moreor e-mail. Called the business owner after our allotted window and he had no idea that he even had an appointment with us.