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    Energy Efficiency Experts

    3.8 (15 reviews)
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    Services - Energy Efficiency Experts

    Building energy audit

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    7 years ago

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    8 years ago

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    Pascale M.

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    8 years ago

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    Pascale M.

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    8 years ago

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    Review Highlights - Energy Efficiency Experts

    Pascale and company provided us with valuable, expert, guidance and advice while having a good time in the process.

    Mentioned in 12 reviews

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    EDGE Energy - Group photo from our 10th year anniversary in Dec 2016. Thank you to our amazing staff and all our clients over the years!

    EDGE Energy

    (31 reviews)

    Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

    Based on my personal experience, I would not recommend this company…read more I was initially given a timeline indicating the project would be completed in time for my MEA application. In my case, that timeline was not met, and I had to request an extension, which I understand may or may not be approved. I potentially lost funding for thousands of dollars. The installation process took significantly longer than originally indicated. My project began in August of last year, and I did not receive permission to operate until mid-April of this year. in my experience, communication was inconsistent, with delays in responses and updates. In early to mid-March, I reached out multiple times and was told there were no updates. After escalating my inquiry, I was later informed that a visit had already been scheduled for the following week, which I had not previously been made aware of. This was confusing and raised concerns for me about how scheduling was communicated. Why are they making in house access appointment without ever confirming with me and telling me no appointment has been made at the same time? During one visit, I observed that the door was left open for periods of time in very cold weather (in the 20s °F), despite my requests to keep it closed. When I raised these concerns, I felt that my feedback was not fully acknowledged, as the responses I received focused more on explanations than on addressing the issues I had raised. Overall, my experience was frustrating and did not meet my expectations for professionalism.

    Pride Insulation - A diagram about the flow of energy in a house.

    Pride Insulation

    (16 reviews)

    A completely unprofessional company. Getting them to show up at all is a chore, and when they do,…read morethey have "equipment malfunctions" that keep them from doing any work. Out of 5 days of spray foam work, they only did real work once. Also, they almost killed our cat by using the wrong foam, despite telling them he would be home. Luckily they had an equipment malfunction. We're two weeks into a 3 day job with no end in sight, and no insulation on our house.

    I called Pride Insulation to give me an estimate on adding insulation to my home. Hal called and…read moregave me a time and date for the estimate. Warning sign #1 - Hal arrived 20 minutes late but I thought oh well things happen. Warning sign #2 - When I showed him where the attic hatch was he informed me he didn't have a ladder and asked if I had one he could use. Warning sign #3 - Hal then informed me that the light on his phone wasn't working well and asked if I had a flashlight he could borrow. After supplying Hal the items needed he finished and gave me an estimate. Afterwards I had several questions and tried to reach Pride Insulation. I left several voice mail and email messages. No response. Finally, I left a deserved review on Yelp and quickly received a call from Hal (Pride Insulation). Hal said that this review would hurt their business and asked if there was anything he could do to help the situation. I explained that I had called and sent email and had no response. And if this is how they treat a potential customer image what kind of response you would get if there were problems once the job was finished. Hal agreed to work and correct the problems. We agreed for him to do the work on Monday February 27, 2017. I paid him 50% after he argued that he usually gets 100% of the money up front! Hal then said he would call me the next day to set up the insulation install. So I waited all day Tuesday. All day Wednesday. All day Thursday. No call. Tonight, Thursday evening I called Hal and canceled any insulation install and requested a refund of the deposit. Be careful doing business with any insulation company that: (1) Arrives late with no call. (2) Doesn't have a ladder. (3) Needs to borrow a flashlight. (4) Won't return phone calls or email. (5) Asks for 100% deposit. (6) Doesn't do what they say they will do.

    Energy Efficiency Experts - homeenergyauditors - Updated May 2026

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