************UPDATE: I'm updating this review to add before and after photos. The after photo shows the breakage and the see-through area where the stylist, Deangela, forcefully ripped my hair out with the brush. It also shows that the remainder of the hair is significantly thinner. Deangela is extremely incompetent, unqualified, and unprofessional if she's unable to use a brush properly and provide a basic flat iron service without ripping out the majority of my hair. Ladies, if you value your hair, do NOT book an appointment with Deangela. You'll be devastated. I wish someone had warned me. This level of service and incompetency at a high-end salon is unacceptable! I paid $140 for this woman to destroy my hair. She should not be allowed to touch anyone's hair again. I could have flat ironed my own hair at home without ripping it out. She did not provide a professional service, by any means.*********** I scheduled an appointment with DeAngela, which resulted in severe hair loss. I'm a straight natural with thick, waist-length hair. At the shampoo bowl, she attempted to brush the conditioner through my entire head at once. The brush was immediately stuck because I have thick hair. Instead of sectioning my hair as she should have, she pulled the brush through so hard that she yanked my head repeatedly. I assumed if she was being so rough, she must be using the "unbrush", which is known for not ripping out hair as it detangles. Unfortunately, my assumption was wrong. I was shocked when I saw the large chunks of hair, chunks not strands, that she removed from the brush and the shampoo bowl. Prior to my appointment, I thoroughly detangled my hair and removed shed hair to prevent this type of incident. There was no excuse at all for her to rip out my hair. My hair is heat-trained and extremely straight. It wasn't curly, tangled, or matted. It was just thick. All she had to do was take two minutes to section my hair before brushing in the conditioner. Instead she chose to repeatedly yank on the brush while it was clearly stuck in my hair and ripped out a large portion of my hair in the process. At this point, I should have canceled the appointment. However, I assumed that she had to be a competent professional if she worked at this high-end salon. Next was the detangling, which was also very rough. By the time she got to the blow drying, I was wondering if I'd have any hair left on my head by the end of the appointment. She repeatedly yanked my neck so hard with the brush during the blowout that I was scared she would injure my neck. She even told me to keep my neck straight as she was yanking it. At the end of the session, I glanced at my hair in the mirror but I didn't see it up close and I wasn't wearing my glasses. On the way home, I ran my fingers through my hair and was shocked that it felt paper thin. When I got home, I saw that one side of my hair is now see through. I've NEVER had see through hair. I've always had extremely thick hair. I put on my hair scrunchie and wrapped it twice, like I always do. It immediately fell off due to the major hair loss, and I had to wrap it three times so that it would stay in my hair. I've been growing out my natural hair to my waist for the past 13 years. I can't believe that a professional stylist could be so destructive in a two-hour appointment. I'm devastated by the hair loss, and it will take years for my hair to fill in and reach my waist again. I deeply regret scheduling my appointment with Deangela. I've been to different salons my entire life, and I've NEVER had my hair forcefully ripped out, and no one has ever repeatedly yanked my head and neck the entire appointment.This was my first and last appointment at Pressed Roots, and it will take my hair years to recover from this appointment. I'm devastated and disgusted by this experience. read more